Customer Experience News

Vending machines feature Black, Indigenous fiction books

February 28, 2023

An online bookstore catering to Black and Indigenous fiction has expanded to offering its books in vending machines, according to a kqed.com report.

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Tech partners team on phone ordering and delivery robot for restaurants

February 27, 2023

Ser.vi Worldwide, a provider of QR ordering solutions for restaurants, has teamed with United Robotics Group, a robotics technology provider, to allow…

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Narcan machines get high usage in Illinois county

February 24, 2023

Narcan vending machines in Winnebago County, Illinois are credited with dispensing more than 650 kits of the opioid fighting medication since October…

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Kentucky judge objects to Narcan dispensing machine

February 22, 2023

A judge in Nelson County, Kentucky has objected to the recently installed Narcan vending machine, claiming it is enabling drug use, according to a whas11.com…

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Convenience chain launches check-out free stores

February 21, 2023

Coen Markets Inc., a convenience chain, has launched two check-out free stores. The Amoco store sites, in Oakdale and Southpark, Pennsylvania, are using the…

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Michigan gets COVID-19 test kit kiosks

February 13, 2023

Self-serve kiosks offering COVID-19 PCR testing kits are now available in Centreville, Sturgis and Three Rivers, Michigan, provided by the Branch Hillsdale St.

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Anheuser-Busch invites Super Bowl LVII fans to recycle containers with reverse vending machine

February 13, 2023

Super Bowl LVII fans were invited to recycle beverage containers at a reverse vending machine at the State Farm Stadium in Glendale, Arizona, presented by…

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HappyOrNot uses AI to update mood reader kiosk

February 7, 2023

HappyOrNot has updated its Smiley Touch mood reader kiosk in airports and retail spaces around the world using artificial intelligence, according to a press…

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QSR ordering: Millennials, Gen Zers prefer kiosks over in-person

February 3, 2023

The majority of consumers still prefer giving their order to a person at a quick-serve restaurant, but millennials and Gen Zers prefer using a self-order kiosk.

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Michigan community center offers Crime Stoppers kiosk

February 3, 2023

A Crime Stoppers kiosk has been placed in the lobby at Berston Field House, a community center in Flint, Michigan, that shows pictures of wanted criminals and…

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Tapville Social to offer self-pour kiosks in California town

February 2, 2023

Tapville Social will open self-pour beverage kiosks at the Roseville Galleria in Roseville, California in March, according to an abc10.com report.

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Cognitec adds verification to photo capture device

February 1, 2023

Cognitec Systems GmbH, a Dresden, Germany based provider of face recognition technology, has added a verification feature to its FaceVACS-Entry technology…

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TouchNetix launches aXiom Experience Box

January 31, 2023

TouchNetix AS, the Trondheim, Norway-based provider of human machine interface semiconductor chips and sensor modules, introduced its aXiom Experience Box to…

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Ottonomy and Goggo Network partner for autonomous robot deliveries in Spain

January 31, 2023

Goggo Network, a provider of last- and middle-mile logistics, has teamed with Ottonomy.IO, a provider of autonomous delivery robots, to make deliveries to…

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Naloxone machines expand nationwide in response to opioid crisis

January 30, 2023

Vending machines that dispense free Naloxone, a drug that reverses the effects of an opioid overdose, have proliferated nationwide, according to a report in…

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WelcomeWare upgrades virtual front desk solution

January 27, 2023

WelcomeWare, a virtual front desk solution provider, has introduced a software update to its platform for health care practices to enhance the visitor…

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Prescription opioid machines enabling unauthorized access, critics claim

January 25, 2023

Vending machines installed in Vancouver to supply prescription opioid to opioid addicts are enabling unauthorized access to the drug, according to some health…

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North Dakota library rolls out book vending machines

January 23, 2023

Residents of Myron County in North Dakota can take out and return library books at a book vending machine available 24/7 at City Hall, with additional…

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Singapore firm intros product sampling vending machines

January 19, 2023

Try Leh, a Singapore company, has introduced vending machines which showcase products and allow consumers to redeem samples, according to a press release.

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Partteam & OEMKiosks introduces foodservice software

January 18, 2023

Partteam & OEMKiosks, a kiosk manufacturer based in Portugal, has introduced YCanteen/YSnack software for the foodservice sector to allow users to choose…

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