Customer Experience News

University of Cincinnati installs campus feedback kiosks

May 24, 2023

The University of Cincinnati has deployed HappyOrNot kiosks across the Uptown campus according to a news release. These kiosks serve as a tool to track…

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Wakefern intros multimedia product sampling kiosks

May 17, 2023

Wakefern Food Corp., the nation's largest retailer-owned cooperative, is expanding its use of Freeosk's interactive multimedia sampling kiosks for turn-key…

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Moscow Transport tests virtual cards

May 17, 2023

Moscow Transport is testing virtual Troika cards at the turnstiles of the Moscow Metro and the Moscow Central Circle, enabling passengers to pay using their…

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Self-checkout tip requests draw criticism

May 8, 2023

As self-checkout expands at retail, shoppers are noticing checkout screen requests for tips, requests that are causing some consternation among consumers…

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Xwell installs automated massage chairs at US airports

May 3, 2023

Xwell Inc., a provider of health and wellness solutions, has teamed with WellnessSpace Brands and Human Touch, a manufacturer of hands-free massage equipment…

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Travelex expands ATM click-and-collect across UK airports

May 2, 2023

Travelex Ltd., a foreign exchange brand, has expanded its ATM click-and-collect service across Heathrow, Birmingham and Manchester airports following a…

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Uniguest acquires video solutions provider Bunch

May 2, 2023

Uniguest, a hospitality technology provider, has acquired Bunch, a video solutions provider specializing in video-based engagement for business, according to a…

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Networld Media Group launches Automation & Self-Service

May 1, 2023

Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…

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Metaverse standards forum incorporates

April 27, 2023

After creation under the Khronos Group nine months ago, the Metaverse Standards Forum has become an independent industry consortium.

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Peerless-AV teams with Valmont Industries on smart city kiosks

April 26, 2023

Peerless-AV, a manufacturer of kiosks and audiovisual products, has teamed with Valmont Industries Inc., a provider of agriculture industry technology, to…

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PopID adds palm recognition for payment and loyalty programs

April 25, 2023

PopID, a provider of a facial recognition and temperature screening solution, has added palm recognition for payments and loyalty programs at participating…

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Museum digital kiosk highlights pioneer architect’s role

April 24, 2023

Visitors to the Shiloh Museum of Ozark History in Springdale, Arkansas can explore the work of architect Fay Jones on an interactive kiosk, according to the…

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Alaska Airlines to replace check-in kiosks with mobile check-in

April 20, 2023

Alaska Airlines plans to phase out self-check-in kiosks and introduce mobile check-in, according to a USA Today report. The airline will also offer an iPad bag…

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Harm reduction machine helps 1,000+ in Cincinnati

April 10, 2023

A harm reduction vending machine in Cincinnati has been used by more than 1,000 people since the machine was installed by a social service agency two years…

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Vending machine in UK mall allows patrons to exchange books

April 6, 2023

A vending machine in Manchester, U.K. allows users to exchange books for free, according to a bbc.com report. The glassfront machine in the Manchester Corn…

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Toppan teams with 3dig on conversational virtual humans

April 4, 2023

Toppan, a provider of communication, security, packaging, décor materials and electronics solutions, has teamed with 3dig inc. to offer high-definition virtual…

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Sony Electronics debuts spatial reality display

April 4, 2023

Sony Electronics Inc. has introduced the ELF-SR2 to its spatial reality display portfolio, according to a press release.

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MicroTouch intros open frame touch monitor

April 4, 2023

MicroTouch, a provider of touch solutions, has introduced the OF-270P-A1 touch monitor for retail and hospitality applications, featuring a 27-inch display…

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Australian league debuts Amazon tech at Marvel Stadium

April 4, 2023

The Australian Football League is deploying Amazon's Just Walk Out technology at Marvel Stadium.

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Sentry Interactive intros digital check-in kiosk

March 28, 2023

Sentry Interactive, formerly Sentry Kiosk, has introduced its Sentry Tower, a 55-inch freestanding touchscreen display that combines a digital receptionist…

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