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Customer Experience News

NextGen Research: Global kiosk market will reach 2.5 million in 2014

September 14, 2009

According to a new report from NextGen Research, "Next Generation Kiosks and Self-Service Technology: Providing the Customer a Better Experience While…

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ADFLOW named authorized reseller for NCR interactive kiosk solution

September 14, 2009

Self-service provider NCR Corp. has announced it will make ADFLOW Networks an authorized reseller for its SelfServ 60 customer-facing touchpoint kiosk.

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Tech start-up debuts interactive display case in NYC museum exhibit

September 13, 2009

Envelop Media, a technology startup based in West Liberty, Ky., has announced the deployment of a kiosk-display case hybrid prototype as part of the "Magna…

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KODAK intros new, more energy-efficient photo kiosk

September 13, 2009

The Eastman Kodak Company has introduced its newest photo kiosk model, the KODAK Picture Kiosk G4XE Order Station.   In a news release, the company says the…

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Nanonation, LodgeNet announce digital signage partnership

September 8, 2009

Kiosk and digital signage software provider Nanonation has announced a partnership with LodgeNet Interactive Corp. to provide digital signage software and…

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Sam's Club, eSoles taking custom footbed kiosks on cross-country road tour

August 24, 2009

Sam's Club and eSoles Custom Footbeds are taking eSoles' 3D TruCapture kiosk scanning systems to Sam's locations across the United States in a series of "road…

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New kiosk app records videos, incorporates file sharing and social networking

August 20, 2009

Cincinnati-based video promotions company nSixty LLC has launched a kiosk application that incorporates video-recording kiosks with e-mail and Web-based file…

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Animal Planet, U.S. zoos announce landmark kiosk partnership

August 12, 2009

Animal Planet and the Association of Zoos and Aquariums, or AZA, have announced a partnership to deploy interactive touchscreen ZOOTUBE kiosks at 10 U.S. zoos.

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Lionsgate, redbox reach deal as studio-kiosk saga continues

August 11, 2009

Redbox and movie studio Lionsgate have announced a multiyear distribution deal that will provide redbox customers with greater access to the studio's new…

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BREAKING: Redbox sues 20th Century Fox

August 11, 2009

In response to 20th Century Fox's move last week to prohibit distribution of its new release titles to redbox and other DVD-rental kiosks, redbox has filed a…

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Green McDonald's deploys educational touchscreen solution

August 10, 2009

Quality Automation Graphics has announced its Energy Efficiency Education Dashboard, or EEED, has been unveiled at the grand opening of the third "green…

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Dutch bank using kiosks in new retail store concept

August 9, 2009

According to DigitalSignageUniverse.com, the Netherlands' SNS Bank is replacing 150 of its traditional locations with a new store concept that uses kiosk…

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Redbox issues formal statement in response to Fox pulling new titles

August 6, 2009

Redbox today released a full statement in response to 20th Century Fox's decision to pull its titles from redbox and other DVD-rental kiosks until 30 days…

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Zytronic chosen for interactive retail deployment in Asia

August 5, 2009

U.K.-based Zytronic, a display technology manufacturer, has announced its selection by digital media company Yeahpoint for an interactive project with…

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Netkey, Carnival to debut cruise industry's first on-board social network

August 3, 2009

Carnival Cruise Lines has announced via its news blog an on-board, interactive self-service solution that will debut Sept. 21 on its 130,000-ton Carnival Dream…

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DVDNow introduces glass front panel, other enhancements to its DVD-rental kiosks

July 28, 2009

The vending technology inside DVD-rental kiosks has long been a mysterious concept, particularly when considered in light of the often limited selection…

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New SMS and kiosk marketing scheme to use Zytronic touch tech

July 27, 2009

U.K.-based Zytronic has announced the incorporation of its Projected Capacitive Technology for touchscreens in an innovative new marketing scheme from…

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German rail operators deploy Hypercom self-service payment solution

July 27, 2009

Scottsdale, Ariz.-based Hypercom Corp. has announced that its Artema Modular unattended payment terminals are being deployed by three of Germany's major…

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Chicago aquarium adds kiosks, digital signage in $50 million renovation project

July 22, 2009

Chicago's Shedd Aquarium has implemented a $50 million renovation to its popular Oceanarium exhibit, which now features two interactive kiosks developed by…

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