Customer Experience News
Agilysys partners with Wine Market Assistant to provide turnkey retail kiosk
July 14, 2009
CLEVELAND, Ohio — Agilysys Inc., an IT solutions provider, and Wine Market Assistant LLC, a software solution provider, today announced a partnership to…
read nowNCR research: Consumers increasingly prefer multichannel self-service
July 14, 2009
DULUTH, Ga. — NCR Corp. today announced the results of a global survey commissioned from BuzzBack Market Research regarding consumer preferences for…
read nowAsk the Experts: How do product-information kiosks increase customer loyalty?
July 8, 2009
Curiosk Marketing Solutions works with retailers in the wine and spirits industry to deploy and monetize wine-information and greeting card kiosks. Josh Rosen…
read now3M Library Systems to intro new self-checkout at industry conference
July 6, 2009
ST. PAUL, Minn. — 3M Library Systems has announced the upcoming release of a new version of its library self-checkout station at the American Library…
read nowPan-Oston releases kits to make self-checkouts hearing impaired-friendly
June 22, 2009
BOWLING GREEN, Ky. — Pan-Oston, a leader in smart retail counter and checkout solutions, has introduced a kit that enables retailers, healthcare providers…
read nowBest Buy exec: We're testing video game trade-in kiosks
June 22, 2009
LOUISVILLE, Ky. — In an entry posted today on his blog, BarryJudge.com, Best Buy's chief marketing officer announced a test of video game trade-in kiosks in…
read nowSteriLyfe intros small-format hand-sanitizing kiosk
June 21, 2009
BRADENTON, Fla. — SteriLyfe LLC has introduced the latest addition to the STERISTATION line of hand sanitizing/advertising kiosks. STERISTATION Jr. has a…
read nowIKEA installs loyalty kiosks in Belgian stores
June 17, 2009
DELFT, The Netherlands — Home furnishings retailer IKEA has deployed 18 Xen X5 customer loyalty-registration kiosks in six of its Belgian stores. The kiosks…
read nowNew self-service software provides online customer support
June 14, 2009
MOSCOW — BPC Banking Technologies, a provider of e-payment and retail banking solutions, has announced the launch of a new software solution for self-service…
read nowInteractive 'instant expert' kiosk on display at InfoComm 09
June 9, 2009
Digital Signage Expo: Tandberg and .advancedMethod have combined their respective technologies to develop the Instant Expert/Translation Station, an…
read nowEcast podcast series to feature KioskCom, The Digital Signage Show interviews
June 3, 2009
SAN FRANCISCO — Ecast, a leader in place-based media, has launched "Touch Points," a series of weekly podcast interviews exploring real-life deployments of…
read nowADFLOW Networks ranked among Canada's fastest-growing companies
June 2, 2009
TORONTO, Ontario — ADFLOW Networks, a provider of Web-hosted digital signage and interactive kiosk technology in the self-service vertical, announced today it…
read nowNew report reveals consumer attitudes toward self-service technology
May 21, 2009
LOUISVILLE, Ky. — The Self-Service and Kiosk Association has published its 2009 Self-Service Consumer Survey, a comprehensive report that reveals what…
read nowKIOSKCOM: Nanonation to bring new software, merchandising innovations
May 3, 2009
LINCOLN, Neb. — Nanonation will showcase a number of new technologies to deploy and manage digital marketing assets across a variety of customer touch points…
read nowKIOSKCOM: Virgin Megastore exec to discuss self-service
April 28, 2009
One keynote address at KioskCom Self Service Expo will provide a case study on the kiosks and digital signs that helped make U.S. Virgin Megastores a customer…
read nowLuxury vending machine sells Bentley convertibles, condos
April 14, 2009
Chicago Tribune: In the market for a Bentley sports car, a Jean Paul Gaultier dress or a cell phone, but don't feel like dealing with a pesky salesperson?
read nowDropStation's 'Supply Station' solution provides self-service delivery of maintenance orders
March 18, 2009
BELLEVUE, Wash. — DropStation Inc., a provider of secure package pickup and drop-off stations, has announced the availability of its Supply Station…
read nowSelf-service, assisted self-service means some hotels are doing away with check-in desks
March 18, 2009
Los Angeles Times: As technology progresses, some hotel chains are removing an age-old staple of the hotel lobby: the front desk. That's just what Andaz, a…
read nowSears ShopYourWay branding to integrate across channels, kiosks
March 16, 2009
E-consultancy.com: Sears Holdings is integrating a new branding strategy called "ShopYourWay" across all of its channels, including in-store, online, mobile…
read nowSelf-service lets man cross country with fewer than five words
March 15, 2009
San Jose Mercury News: It was 2004 when Andy Wood, an associate professor for San Jose State University, chose to test the boundaries of self-service. His…
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