Customer Experience News
Australians demand technology-based shopping
June 5, 2011
Nearly three quarters of Australian consumers wanted their shopping experiences to have some type of technology, including in-store kiosks, mobile phones and…
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A&W offers self-ordering kiosks in Québec
May 25, 2011
Self-ordering kiosks are a focus in A&W Food Services of Canada's new Urban Concept restaurant. The first Québec location opened this morning. According to…
read noweTab launches food-ordering kiosk with payment capability
May 16, 2011
A self-service solution that allows restaurant and bar patrons to order and pay at their tables is now available from eTab. It uses a digital-menu interface on…
read nowPhone app guides consumers to DVD kiosks
May 4, 2011
Integrating technologies to better serve consumers is all the rage in the retail world, and Gulf Coast Multi Media is jumping on the band wagon with DVDFind, a…
read nowPrysm launches kiosks for retail environment
May 1, 2011
Prysm, a company specializing in dynamic digital-signage and kiosk initiatives, today announced its new line of retail solutions.
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Blazing Onion opens new location with kiosks
April 7, 2011
Self-service kiosks are coming to the Alderwood Mall in Lynwood, Wash., a suburb of Seattle, according to Lynnwood Today.
read nowNEXTEP adds iPad Ordering to portfolio
April 5, 2011
Troy, Mich.-based NEXTEP Systems, a provider of customer self-order technology, has added iPad Ordering to its automated ordering portfolio.
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NCR offers consultancy services to improve travel experience
March 28, 2011
Travel providers could improve the consumer travel experience by implementing NCR Corporation's Customer Experience Consulting Services, said Jeanice…
read nowIN Media announces development of Android 2.2 touch screen kiosks
March 21, 2011
IN Media Corp., an integrator of Internet Protocol Television (IPTV) services, products and content for service providers, recently announced a plan to launch…
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Tag, youre it:' Kiosks let Canadian travelers check bags (video)
March 8, 2011
Although Vancouver International Airport (YVR) implemented bag-tagging kiosks several months ago for its domestic passengers, it's now expanding the…
read nowKiosks reaching for 'the cloud'
March 8, 2011
A simple internet connection can fully support IN Media Corp.'s new kiosk
read nowAustralias Beach Hut Media launches kiosks designed for retail settings
March 7, 2011
Beach Hut Media, a digital-media solutions provider headquartered in Sydney, Australia, launched its 2011 kiosks and components this week. The new designs…
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Is it a Super Kiosk or just an iPad? (video)
March 7, 2011
Retailers can transform a standard iPad into an in-store kiosk with Global Bay Mobile Technologies' latest module.
read nowAbu Dhabi bank uses self-service solutions to better serve customers
March 1, 2011
Qmatic, a queue management company and the inventor of customer flow management (CFM), has partnered with the National Bank of Abu Dhabi (NBAD) to improve…
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In-store coupon kiosks saving grocery shoppers money
February 27, 2011
Customers at Food Lion supermarkets are using more coupons than ever since the grocery chain deplolyed coupon-dispensing kiosks inside stores.
read nowGambling kiosks to hit Dominican Republic
February 21, 2011
The finance department and casino commission of the Dominican Republic has granted a certification that allows Alheli, S.R.L, a subsidiary of Caribbean Casino…
read nowNFC kiosks to see India
February 21, 2011
Mobile Network Operator Tata Docomo has signed an agreement with US-based Xius that will allow Xius' Mobile Touch Transaction (MTT) solution to be tested in…
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Malaysia Airlines gets on board with self-service
February 20, 2011
To simplify customers' travel experiences, Malaysia Airlines is investing about $100 million in its Passenger Services System over the next 10 years, according…
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Kiosk prints copies of even hard-to-find books
February 14, 2011
Most would assume that downloading e-books would cut paper demand. However, that’s not the case at the Harvard Book Store in Cambridge, Mass.
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Rent redbox movies by phone
February 14, 2011
Movie lovers can now rent redbox DVDs from their mobile phones. The company has developed an Android app, an upgraded, iPhone app and an enhanced web…
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