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Customer Experience News & Media

Convenience retail innovation mesmerizes attendees at Georgia World Congress Center

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The trade show offered a wealth of innovation such as checkout-free markets, smart glassfront merchandisers, AI enabled biometric identification and age…

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Rugged COM Express CPU Module with Intel Atom x6000 Processors

IBASE Technology Inc. (TPEx: 8050), a leading provider of industrial motherboards and embedded computing solutions, has announced the release of its latest…

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How AREA15 leverages data to lift the customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mark Stutzman, chief technology officer of AREA15 in Las Vegas, will speak on 'Leveraging Data to Improve the Customer Experience and Journey' at the…

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Self-checkout tip requests draw criticism

May 8, 2023

As self-checkout expands at retail, shoppers are noticing checkout screen requests for tips, requests that are causing some consternation among consumers…

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Digital Transformation Technologies To Implement For 2023

When you’re responsible for ensuring your organization’s day-to-day operations run smoothly, securely, and reliably, it can be difficult to find time to look…

Presented by Burroughs, Inc.

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Xwell installs automated massage chairs at US airports

May 3, 2023

Xwell Inc., a provider of health and wellness solutions, has teamed with WellnessSpace Brands and Human Touch, a manufacturer of hands-free massage equipment…

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Fort Worth Airport travel store boosts convenience with checkout-free shopping

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fort Worth Magazine Travel Store improves both customer convenience and staff efficiency powered by Zippin's AI-enabled checkout-free technology.

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Travelex expands ATM click-and-collect across UK airports

May 2, 2023

Travelex Ltd., a foreign exchange brand, has expanded its ATM click-and-collect service across Heathrow, Birmingham and Manchester airports following a…

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Uniguest acquires video solutions provider Bunch

May 2, 2023

Uniguest, a hospitality technology provider, has acquired Bunch, a video solutions provider specializing in video-based engagement for business, according to a…

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How the multifamily industry relies on property management tech

by Ned Hill

With more people working from home, multifamily property managers must elevate resident services. Antiquated package management won't cut it.

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Networld Media Group launches Automation & Self-Service

May 1, 2023

Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…

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Metaverse standards forum incorporates

April 27, 2023

After creation under the Khronos Group nine months ago, the Metaverse Standards Forum has become an independent industry consortium.

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Are You Compromising Your Star Printer’s ROI With Cheap Paper? Choose Blue Core

Learn the advantages of Star's Blue Core paper rolls for your Star printer, plus the benefits of each type: receipt, label, and linerless.

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Peerless-AV teams with Valmont Industries on smart city kiosks

April 26, 2023

Peerless-AV, a manufacturer of kiosks and audiovisual products, has teamed with Valmont Industries Inc., a provider of agriculture industry technology, to…

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ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…

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PopID adds palm recognition for payment and loyalty programs

April 25, 2023

PopID, a provider of a facial recognition and temperature screening solution, has added palm recognition for payments and loyalty programs at participating…

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Beyond e-commerce: Checkout-free and interactive stores

Cashlierless checkout technology has delivered several new retail business models. The brand must understand the guest's journey to decide what model can best…

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Museum digital kiosk highlights pioneer architect’s role

April 24, 2023

Visitors to the Shiloh Museum of Ozark History in Springdale, Arkansas can explore the work of architect Fay Jones on an interactive kiosk, according to the…

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Alaska Airlines to replace check-in kiosks with mobile check-in

April 20, 2023

Alaska Airlines plans to phase out self-check-in kiosks and introduce mobile check-in, according to a USA Today report. The airline will also offer an iPad bag…

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The Big Apple's starring role in the 'smart city' movement

by Daniel Brown — Editor, Networld Media Group

Chris Grosso, CEO at Intersection, offers a recorded video conversation about the new 'We Love New York CIty' campaign across the Intersection LinkNYC screen…

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