Redbox bolsters kiosk titles as Netflix ends DVD.com

September 27, 2023

Redbox, a Chicken Soup for the Soul Entertainment company, will increase the number of catalog and niche titles in its kiosks to serve former Netflix DVD…

New York City police launch security robot at subway station

September 27, 2023

The New York Police Department recently launched a security robot from Knightscope Inc., a developer of autonomous security robots and emergency communication…

Grocery expo demos tech’s role in ‘unified’ shopping experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management…

Is the metaverse worth it?

by Bradley Cooper — Editor, Connect Media

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

Cyber attack continues for MGM Resorts

September 20, 2023

MGM Resorts, which operates numerous casinos, hotels, convention spaces and entertainment facilities, continues to suffer from a cybersecurity attack that…

Digital signage software market to exceed $7B over next decade

September 19, 2023

The digital signage software market will exceed $7 billion by 2032 thanks to an annual growth rate of 21.3%, according to "Digital Signage Software Market," a…

Advanced Kiosks Newsletter

In recent months, Advanced Kiosks has been buzzing with new product launches and customer projects. Discover the latest developments in our Concord, NH…

SB22 intros wager placement system for gaming kiosks

September 18, 2023

SB22 has introduced its Lucky22, a wager placement streamlining system that is fully integrated into its proprietary K22 self-service gaming kiosk, according…

Hackers breach MGM Resorts, shuttering slots, sportsbook kiosks, automated check-in, parking

September 15, 2023

Guests and employees at MGM Resorts have been inconvenienced by a ransomware attack that shuttered gaming machines, automated check-in, parking systems and…

ICXA honors 5 Elevate Award winners at annual summit

by Daniel Brown — Editor, Networld Media Group

The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.

Sept 22: Early bird registration ends for Self-Service Innovation Summit, awards nominations

September 13, 2023

Early bird registration for the Self-Service Innovation Summit ends next Friday, the same day nominations are due for the Automation & Self-Service Awards.

AI won't replace employees, it will make CX better

by Bradley Cooper — Editor, Connect Media

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

How to overcome operational hurdles of kiosks in the grocery industry

by Bagrat Safaryan

Self-service kiosks are taking the grocery market by storm, but that’s only when stores prepare their teams and budget.

Tesla to install 20,000 EV wall connectors at 2,000 Hilton hotels

September 11, 2023

Tesla will install close to 20,000 EV wall connectors at 2,000 Hilton hotels in the U.S., Canada and Mexico, according to a press release.

Free software update, plugin announced for Sony Spatial Reality Display

September 7, 2023

Sony has announced its free firmware update 1.2 for its Spatial Reality Display (ELF-SR2), along with a free plugin, according to a press release.

SiteKiosk Online introduces AI-powered features

The utilization of artificial intelligence has become a reality for SiteKiosk Online. Over the past few months, a prototype of an AI-driven product advisor has…

Bank Customer Experience Summit registration closing

by Bradley Cooper — Editor, Connect Media

The Bank Customer Experience Summit, held jointly with the Interactive Customer Experience Summit from Sept. 11 to 13 in Charlotte, North Carolina, will focus…

Seeking nominations for 2024 Top 50 retail innovators report

September 5, 2023

The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping…

California gaming center installs ecosystem for VR experiences

September 4, 2023

Broken Controller, a Fresno, California, gaming center that offers immersive gaming adventures like an arena scale VR experience, Hero Zone VR experience…

7-Eleven Australia taps Grabango to enhance app pay, Go feature

August 30, 2023

7-Eleven Australia is partnering with Grabango, a checkout-free technology provider, to develop My 7-Eleven App Pay and Go 2.0 which is expected to launch in…