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Customer Experience News & Media

NCR survey finds Canadian shoppers want more self-service

September 15, 2009

New survey results from NCR Corp. and BuzzBack Market Research indicate Canadian shoppers want more self-service in retail.   According to an NCR news…

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NextGen Research: Global kiosk market will reach 2.5 million in 2014

September 14, 2009

According to a new report from NextGen Research, "Next Generation Kiosks and Self-Service Technology: Providing the Customer a Better Experience While…

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ADFLOW named authorized reseller for NCR interactive kiosk solution

September 14, 2009

Self-service provider NCR Corp. has announced it will make ADFLOW Networks an authorized reseller for its SelfServ 60 customer-facing touchpoint kiosk.

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Tech start-up debuts interactive display case in NYC museum exhibit

September 13, 2009

Envelop Media, a technology startup based in West Liberty, Ky., has announced the deployment of a kiosk-display case hybrid prototype as part of the "Magna…

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KODAK intros new, more energy-efficient photo kiosk

September 13, 2009

The Eastman Kodak Company has introduced its newest photo kiosk model, the KODAK Picture Kiosk G4XE Order Station.   In a news release, the company says the…

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KioskCom, The Digital Signage Show promise new content for NYC editions

A $10,000 giveaway and execs from Coca-Cola and Coinstar get top billing at November's co-located tradeshows.

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Nanonation, LodgeNet announce digital signage partnership

September 8, 2009

Kiosk and digital signage software provider Nanonation has announced a partnership with LodgeNet Interactive Corp. to provide digital signage software and…

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Commentary: Using interactivity to go beyond traditional product packaging

Troy Carroll of Intava explains how retailers are combining creative packaging with interactive technology to connect with consumers at the point of purchase.

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Sam's Club, eSoles taking custom footbed kiosks on cross-country road tour

August 24, 2009

Sam's Club and eSoles Custom Footbeds are taking eSoles' 3D TruCapture kiosk scanning systems to Sam's locations across the United States in a series of "road…

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Ask the Experts: Finding the ROI in retail kiosks

Bob Ventresca of Netkey Inc. encourages retailers to approach their kiosk deployments as one facet of a holistic, multichannel gameplan.

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New kiosk app records videos, incorporates file sharing and social networking

August 20, 2009

Cincinnati-based video promotions company nSixty LLC has launched a kiosk application that incorporates video-recording kiosks with e-mail and Web-based file…

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Coinstar, TIO banking on the cash-preferred

The two companies have joined forces for a pilot program that will offer TIO's billpay services at existing Coinstar locations.

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C-store signage network focuses on scalability, measurement

A digital signage network serving convenience stores needed a software solution that could accommodate a growing number of screens — all of which require…

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Animal Planet, U.S. zoos announce landmark kiosk partnership

August 12, 2009

Animal Planet and the Association of Zoos and Aquariums, or AZA, have announced a partnership to deploy interactive touchscreen ZOOTUBE kiosks at 10 U.S. zoos.

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Lionsgate, redbox reach deal as studio-kiosk saga continues

August 11, 2009

Redbox and movie studio Lionsgate have announced a multiyear distribution deal that will provide redbox customers with greater access to the studio's new…

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BREAKING: Redbox sues 20th Century Fox

August 11, 2009

In response to 20th Century Fox's move last week to prohibit distribution of its new release titles to redbox and other DVD-rental kiosks, redbox has filed a…

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Green McDonald's deploys educational touchscreen solution

August 10, 2009

Quality Automation Graphics has announced its Energy Efficiency Education Dashboard, or EEED, has been unveiled at the grand opening of the third "green…

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Dutch bank using kiosks in new retail store concept

August 9, 2009

According to DigitalSignageUniverse.com, the Netherlands' SNS Bank is replacing 150 of its traditional locations with a new store concept that uses kiosk…

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Redbox issues formal statement in response to Fox pulling new titles

August 6, 2009

Redbox today released a full statement in response to 20th Century Fox's decision to pull its titles from redbox and other DVD-rental kiosks until 30 days…

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