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Customer Experience News & Media

Singapore casino opens with NRT self-service solutions

April 27, 2010

At today's opening of the Marina Bay Sands Casino in Singapore, customers were introduced to the QuickJack2 kiosk solution and to the QuickTouch product, both…

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Next-gen charging kiosks provide more than just a quick jolt

by Matt Cunningham — Editor, NetWorld Alliance

Multimedia capability expands potential deployment possibilities.

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Caesars Atlantic City provides wayfinding with Core Technology's iFinder digital signage kiosks

April 7, 2010

Core technology announced that Caesars Atlantic City casino has started using Core's iFinder wayfinding kiosks to enhance and personalize the resort and…

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Building in-store interactive content that works

by Troy Carroll — CEO, Intava

April 7, 2010

Has the thought of adding interactive media to your store been on your mind? If so, then you probably know the choices retailers face when starting out can be…

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Data Call Technologies sees 34 percent revenue jump

April 5, 2010

Through its recent financial filing for 2009 with the Securities and Exchange Commission, Data Call Technologies Inc., a provider of on-demand content for…

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What does the iPad mean for self-service?

Self-service software providers are already developing employee training and customer service apps for the new Apple device.

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Sharp to launch no-glasses 3D LCD screens

April 2, 2010

Digital Trends reports that electronics manufacturer Sharp plans to roll out a glasses-free 3D LCD screen near the end of 2010.   While initial versions of…

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NEC demonstrates robotic self-checkout assistant

April 2, 2010

NEC has paired an e-money version of its Twinpos self-checkout system with its PaPeRo research robot as a concept demonstrator for self-checkout interactivity.

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Self-service kiosks gaining traction at state licensing bureaus

April 1, 2010

The Boston Herald reports that Massachusetts GOP gubernatorial candidate Charles Baker is citing multilingual self-service kiosks as a way to improve service…

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Kiosk allows customers to virtually try on jewelry

March 28, 2010

The Times of India reports that D-Soft Infotech Private Limited launched a jewelry e-counter in November at the Kerala Gem and Jewelry Show in Cochin, India.

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New photo solution puts cruise pics on kiosks

March 17, 2010

YORK, Penn.—Analytical Design Solutions Inc., developers of the KioWare Kiosk Software, and OneSource Interactive have announced the release of PicsWare, a…

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Blockbuster Express merges online, kiosk DVD rental

March 14, 2010

DULUTH, Ga. – NCR Corp. has added functionality to blockbusterexpress.com that allows users to create a favorites list, browse available titles at their…

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Kiosks drafted to help feed military students

March 9, 2010

NEXTEP SYSTEMS, a developer of intuitive touchscreen ordering, dynamic digital menu displays and online ordering solutions for the foodservice industry, has…

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Fee plan to drive traffic to kiosks crashes

March 9, 2010

WBZD.com (Boston): The Massachusetts Registry of Motor Vehicles is set to reveal new kiosks today to help drive citizen traffic away from the counters, but a…

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Chicago Transit Authority testing BusTracker kiosk

March 8, 2010

The Chicago Transit Authority has installed a BusTracker kiosk at its 47th Street Red Line Station to let riders know the timing of buses serving that stop…

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Recession: Kiosks gain while worker-displacement issue looms

March 7, 2010

The Post and Courier (Charleston, S.C.): While kiosks and other labor-saving technology gained greater appreciation in the recession, some employee-advocates…

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Courts Information Point Kiosks provide assistance and support for victims of crime

March 4, 2010

Kiosks4business, a Reading, Eng.-based designer of touchscreen kiosks and digital signage products, has launched its latest product aimed at providing access…

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Huntington National Bank turns to digital photo frames to strengthen relationships with customers

Provider Reality Interactive created stylish, effective “personal signage” using off-the-shelf digital frames at teller windows and teller lines.

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Vigix rolling out ‘first true vending kiosks'

by Christopher Hall — w, t

Vigix Inc. will be featuring a new vending kiosk solution at April's KioskCom show in Las Vegas, and the company is confident the system it's calling the…

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