Self Service Excellence Award winners, Part I

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A look at three of the award-winning self-service deployments from this month's KioskCom Self Service Expo in Las Vegas.

New report reveals consumer attitudes toward self-service technology

May 21, 2009

LOUISVILLE, Ky. — The Self-Service and Kiosk Association has published its 2009 Self-Service Consumer Survey, a comprehensive report that reveals what…

GS1 DataBar will simplify self-checkout process

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The new barcode standard packs more info into a smaller space, creating opportunities for retailers and saving time for shoppers.

KIOSKCOM: Virgin CIO shares self-service strategies

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Robert Fort outlined the brand's challenges and successes and downplayed its U.S. store closings during his much-anticipated keynote presentation at last…

KIOSKCOM: Nanonation to bring new software, merchandising innovations

May 3, 2009

LINCOLN, Neb. — Nanonation will showcase a number of new technologies to deploy and manage digital marketing assets across a variety of customer touch points…

KIOSKCOM: Virgin Megastore exec to discuss self-service

April 28, 2009

One keynote address at KioskCom Self Service Expo will provide a case study on the kiosks and digital signs that helped make U.S. Virgin Megastores a customer…

Special summit will again offer secure, open forum for deployers

by Kiosk Marketplace

Away from suppliers and media, users can share questions, concerns for their self-service projects.

Microsoft's Retail Experience Center: It's all about connectedness

by James Bickers — Editor, Networld Alliance

The Redmond giant's retail test lab focuses on connecting all the moving parts of a retail enterprise, right down to the customer level.

Luxury vending machine sells Bentley convertibles, condos

April 14, 2009

Chicago Tribune: In the market for a Bentley sports car, a Jean Paul Gaultier dress or a cell phone, but don't feel like dealing with a pesky salesperson?

Assisted Selling and the Point of Decision

With more choices than ever before, customers need information at the point of decision on an infinite array of products. Digital technology can help retailers…

GlobalShop 2009: Optimism and strength

by James Bickers — Editor, Networld Alliance

Despite the economic chill in the air, attendees and exhibitors made last week's tradeshow a success in the eyes of its organizers.

U*tique upgrades vending to a luxury experience

by James Bickers — Editor, Networld Alliance

High-end brands, choreographed lighting set new robotic shop apart from other vending machines.

Kiosk turns wine shoppers into experts

A popular tourist attraction improved customer satisfaction and employee training with an innovative wine-information kiosk

The Benefits of Retail Kiosks

Few industries stand to gain more from self-service than retail. Learn how to get the most from kiosks and other digital merchandising technologies.

DropStation's 'Supply Station' solution provides self-service delivery of maintenance orders

March 18, 2009

BELLEVUE, Wash. — DropStation Inc., a provider of secure package pickup and drop-off stations, has announced the availability of its Supply Station…

Self-service, assisted self-service means some hotels are doing away with check-in desks

March 18, 2009

Los Angeles Times: As technology progresses, some hotel chains are removing an age-old staple of the hotel lobby: the front desk. That's just what Andaz, a…

Sears ShopYourWay branding to integrate across channels, kiosks

March 16, 2009

E-consultancy.com: Sears Holdings is integrating a new branding strategy called "ShopYourWay" across all of its channels, including in-store, online, mobile…

Self-service lets man cross country with fewer than five words

March 15, 2009

San Jose Mercury News: It was 2004 when Andy Wood, an associate professor for San Jose State University, chose to test the boundaries of self-service. His…

Retailers weigh self-service as the next 'bailout strategy' amidst recession

March 15, 2009

Retail Solutions Online: As the global recession tightens its grip, many retailers are taking a second look at the ways self-service can help them curb…

PharmaTrust kiosks dispense prescriptions to Toronto residents

March 15, 2009

National (Ontario, Canada) Post: Vending kiosks from PharmaTrust, a provider of IT solutions for the healthcare industry, are now dispensing prescription…