Demandware offers retailers a low-cost move toward omnichannel

September 24, 2013

The cloud commerce technology provider Demandware today announced the unveiling of endless aisle functionality in its new Digital Store Solution. The function…

Calvin Klein taps Toshiba for in-store technology

September 23, 2013

Toshiba Global Commerce Solutions has announced that the fashion brand Calvin Klein has deployed its TCxWave solution in the brand's retail locations across…

Redbox battles kiosk scammers

September 23, 2013

When Redbox began renting video games in 2011, it's unlikely the company was prepared for the onslaught of scam artists bent on duping the kiosks out of a game…

Kodak Alaris: A consumer photo business reborn

Executives from Kodak Alaris discuss how the age-old company has emerged a leaner, more focused enterprise.

Macy's flagship housing official NYC visitor center kiosks

September 18, 2013

Macy's famed flagship store is now co-branded with NYC & Company as an Official NYC Information Center, offering new services to enhance the customer…

How digital kiosks are a boon for businesses

by Frank Olea

We live in an era that is highly dependent on technology for the simplest of functions. Taking the lead on this trend toward greater automation, digital kiosks…

Self-service doesn't mean 'no service'

Follow these tips to keep self-service from turning into customer servitude.

Top takeaways from DSA's Chicago symposium

The Digital Screenmedia Association's recent event highlighted the innovation of in-store technology.

ZoomKube kiosk now supports facial recognition

August 28, 2013

Interactive marketing display company Zoomkube has added facial recognition software and social media monitoring services to its ZK100 platform that originally…

Comcast tunes into kiosks inside its largest customer service center

August 27, 2013

Comcast recently held the grand opening for its interactive Xfinity Service Center in Houston, with self-service kiosks serving as integral features of the…

Kiosk rewards recycling with coupons

August 23, 2013

SuperMax supermarkets in Puerto Rico have launched an in-store, kiosk-based coupon program that rewards shoppers with deals when they recycle newpapers…

Intel, AOPEN intro tablet kiosk in Australia

August 22, 2013

Intel and AOPEN introduced the eTILE tablet kiosk, equipped with facial recognition technology, during a press conference in Sydney, a story on ComputerWorld…

Golf course kiosk tackles tee time scheduling

August 19, 2013

Grint Solutions announced that it will launch the Golf TeeBox kiosk at the upcoming PGA Expo in Las Vegas. The Golf TeeBox is designed to improve how golfers…

Tracking the 'next big thing' in retail technology

by David Anzia — SVP-Sales, Frank Mayer Kiosks and Displays

I recently gave an interview where I was asked about the challenges of managing retail self-service projects given the rapid progression of in-store…

RCEES: How AT&T brought an invisible product to life

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Customer experience managers from AT&T's Chicago flagship discussed brand evolution.

The 'Out of Order' dilemma

by Chris Gilder — Founder/CEO, Meridian

"Out of Order" - is that a self-service solution company? With the number of kiosks wearing that tag, you might come to think so. These three words translate…

RCEES: Jim Knight talks about service that rocks

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The former Hard Rock trainer gives tips on how to treat your business like a band.

Advanced Kiosks assists Maine with statewide benefits initiative

August 12, 2013

Advanced Kiosks, a producer of self-service kiosks, recently implemented a project for the Maine Department of Health and Human Services Office for Family…

The power of engagement

by Bill Lynch — Major Account Exec, Entrust

We're all faced with multiple challenges in our work lives including tight deadlines, hitting our numbers, getting product to the market, unexpected…

California casino bets on GCA redemption kiosks

August 7, 2013

Global Cash Access Inc., a wholly owned subsidiary of Global Cash Access Holdings Inc. and a global provider of cash access, cash-handling…