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Customer Experience News & Media

Kiosk solutions provider launches marketing module

October 14, 2014

Interactive software agency mobiManage launched its new push notification module within the company's Content Marketing Platform, which manages iBeacon and…

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QLess offers free trial of virtual line tech

October 14, 2014

Pasadena, California, mobile technology company QLess has pledged to support businesses criticized as "worst line offenders" with its cloud-based virtual line…

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ADA: Legal and practical advice

by Nicole Troxell — Associate Editor, Networld Media Group

With nearly $2 million in damages and fees paid to plaintiffs in the recent Lighthouse for the Blind and Visually Impaired v. Redbox Automated Retail LLC…

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Market outlook: Kiosk transactions to surpass $1 trillion

September 29, 2014

Global information technology resource WhaTech has released a market outlook report on North American self-service kiosks.

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Clearwave integrates EMV tech into health care kiosks

September 25, 2014

Administrative and patient technology provider Clearwave Corporation and payment technology provider Secure Bill have teamed up to add EMV/chip and PIN…

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Electoral process goes digital with interactive kiosks

September 25, 2014

Interactive voting kiosks are coming to a store near you, according to VotRite, a New York-based ballot-casting technology company.

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Interactive kiosk replaces tourism brochures in California

September 25, 2014

Tourism company Destination Lancaster has swapped out old-fashioned brochures in its visitor center for a digital information system by Livewire Digital.

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Innerscope launches kiosk-friendly consumer neuroscience research platform

September 24, 2014

Boston-based consumer research provider Innerscope Research Inc. rolled out its Video Ad Sensus Suite, a "standardized consumer neuroscience solution" designed…

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BYNDL launches mobile payment for vending machines

September 24, 2014

Seattle-based provider of mobile managed services BYNDL Inc. is rolling out a mobile payment and customer engagement platform for vending machines.

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Aristocrat rolls out mobile gaming kiosk

September 23, 2014

Gaming solutions provider Aristocrat Technologies has announced the release of the Oasis HALO suite, a single card marketing and software solution for casino…

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GCA kiosk platform wins five-year contract with Station Casinos

September 19, 2014

Global Cash Access Inc., a gaming solutions provider, recently announced a five-year contract with Station Casinos to supply Station with a “full suite of…

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A bite-sized guide to kiosk deployment

by Lucy Bateman — Business Development Manager, Cammax Limited

Cammax touches on factors to consider in the process of selecting and deploying a kiosk.

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Dubai electric company launches kiosks and 'smart services'

September 15, 2014

Dubai Electricity and Water Authority deployed kiosks in its customer service centers to educate customers about Dewa's "smart services."

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Opticwash opens new kiosk in Las Vegas Venetian Hotel

AVT Inc. client Opticwash announced the installation of its automated glasses and jewelry cleaning kiosk at the Las Vegas Venetian Resort.

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FDA: Blood pressure kiosks could produce 'inaccurate reading'

September 11, 2014

The Food and Drug Administration's recent review of blood pressure kiosks said that users will not always receive accurate readings.

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Disability rights advocates support equal access to self-service

September 11, 2014

Redbox recently settled a lawsuit brought by advocates for the blind over end-user issues with the company's DVD kiosks.

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Fortinet intros Unified Threat Management solution

September 8, 2014

California-based network security provider Fortinet launched a new threat management system, the Fortigate Unified Threat Management with FortiWifi and…

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US Customs and Borders kiosks now at San Jose International Airport

September 8, 2014

San Jose (California) International Airport unveiled two new "global entry kiosks," as part of U.S. Customs and Borders expedited clearance program for…

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Delta taking the lead in passport kiosk deployment

September 5, 2014

Delta Airlines' Los Angeles airport hub has installed 10 passport kiosks at Terminal 5.

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Colorado electric company installs 24-hour bill-pay kiosk

September 5, 2014

The Durango, Colorado, La Plata Electric Association has installed a 24-hour drive-thru kiosk at its 45 Stewart St. Bodo Industrial Park location.

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