Toast introduces integrated POS, updated KDS for restaurants

Toast has unveiled Toast Go, a fully integrated point-of-sale handheld device custom-built for restaurants, according to a press release. Toast Go combines hardware, software and payments. When paired with recent advancements made in the company's kitchen display system, Toast KDS, restaurants of all sizes can accelerate front and back of house productivity, improve table turn time, grow revenue and deliver a positive guest experience, the release said. Both Toast Go and Toast KDS are available starting May 1.

Waitstaff can access details such as whether items are in or out of stock, ingredient information, and even suggested drink pairings. Servers can also receive a notification through the handheld when an order is fulfilled on the KDS, ensuring that food is served hot and fresh.

Servers no longer need to wait for a terminal to open up; orders are fired from Toast Go directly to the kitchen. Toast Go also supports line busting. When a queue stretches out the door, guests can order and pay in line.

"Our turn times decreased dramatically with Toast Go," Cory Neel, general manager of Odd Duck in Austin, Texas, said in the press release. On a typical Friday night, the restaurant serves over 400 guests with Toast Go, compared with 250 served using the previous POS system.

With its revamped design, Toast KDS software automatically fires items based on how long it takes to cook them. For example, if a table orders two hamburgers — one rare, one well-done — the KDS will automatically fire the well-done burger first, then the rare, so that both meals come out hot and at the same time. All of this information is seamlessly communicated from the server to the kitchen using Toast Go.

When allergy information is entered into Toast Go, kitchen staff are immediately alerted on the KDS.

To improve speed of service, kitchen staff can see how long a table has been waiting, detailed order information, and a running total of ordered menu items on Toast KDS. Toast KDS can also automatically text guests or servers when an order is ready for pickup.


Topics: Display Technology, Manufacturers, Restaurants

Companies: Toast, Inc.


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