The Power of Kiosk Customization

Incorporating branding into a self-service kiosk can help turn the device from a bland box into a 24/7 marketing machine.

Type: White Paper

Sponsor: Fabcon Creative




Appy Meals - Bouncepads in McDonald's

Bouncepad helped McDonald’s introduce tablet technology to its ‘Spirit of Family’ restaurant design, enhancing the overall sense of enjoyment.

Type: Case Study

Sponsor: Bouncepad




Tailored Tach - Bouncepads in Ralph Lauren

Empowering the customer to discover his inner-designer, Ralph Lauren Menswear invites shoppers to design and personalize the perfect polo shirt using the Bouncepad iPad floor stand.

Type: Case Study

Sponsor: Bouncepad


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FEATURES


Using Interactive Digital Signage to Increase Customer Engagement

As individuals continue to utilize mobile devices as their primary source of information, they increasingly expect instant access to information at the sight (or touch) of a screen. As a result, consumers are much more responsive to information displayed digitally.

Customer experience is defined at new levels during ICX Summit 2017

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Neiman Marcus embracing innovative tech from the front door to the dressing room

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab is developing and designing innovations that are driving a robust customer experience.

Interactive Customer Experience: the start of a daunting, yet exciting journey

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to meet the demands of today's 'connected' shopper.

Self-order kiosks make a big splash at NRA Show

Restaurants are driving much of the kiosk industry's growth, including partnerships among kiosk providers and POS software specialists.

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

Hacked digital signage displays porn in Union Station

Commuters at Union Station got a little more than they asked for when a recently installed display began to play porn videos.

10 reasons to attend the 2017 ICX Summit

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

Urban repopulation fuels 'smart cities' kiosks, Olea Kiosks report notes

The repopulation of urban centers has encouraged governments to improve access to transportation and various types of public information. Smart cities kiosks are playing a major role in this urban transformation.

Five ways travel and tourism should be using digital signage

Digital signage has introduced a new way to provide audiences with engaging information. From retail to healthcare, numerous industries are starting to leverage the many benefits of digital signage.

How to use kiosks to improve the customer experience

With brands and retailers looking to tap the benefits kiosks offer in improving the customer buying experience, technology is providing more tools to make kiosk deployments more seamless. Resources are available to ensure success for customers willing to perform their due diligence.

In the wake of AVT Inc bankruptcy, the company’s pioneering retail technology finds new life

Since AVT Inc. filed for bankruptcy protection in May of 2015, the assets have been purchased and plans have been announced to enhance the the technology.

Video walls in hospitality: A gateway into the future

Hotel lobbies are high traffic areas where people gather and wait; a perfect place for video walls, a visually compelling solution that captures attention in both large and small public spaces and can be a key starting point for long term digital engagement with customers.

Are digital signage and kiosks ideal partners?

As digital signage becomes more interactive, the line between kiosks and signage becomes more blurry. With this fact in mind, can digital signage and kiosks become ideal partners?

Retailers craft 'phygital' solutions

Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.


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Display technology moves at the speed of light — literally. New innovations enable brighter displays, better interactivity, and an improved relationship between your business and your customers.

NEWS