10 Reasons Why Kiosk Projects Fail

If you’re thinking about kiosk implementation at your business or are about to start a kiosk project, this white paper provides some information on some of the reasons your kiosk may not be used by your customers. Read on and ensure that your kiosk project is successful.

Type: White Paper

Sponsor: SlabbKiosks




Imperial Tobacco's HR Kiosks Improve ESS Solutions

Imperial Tobacco is a company located in Bristol, UK, that has 44 manufacturing sites, 33,000 employees, and products available in over 160 markets. With such a large workforce, they needed a way to connect their off-site HR to the employees seamlessly. To solve this dilemma, Imperial Tobacco chose kiosks. Here are the results.

Type: Case Study

Sponsor: Advanced Kiosks




When Technology & Customer Experience Collide: Paving the way for self-serve and ordering kiosks

People are integrating technology into their everyday lives with increasing frequency and confidence. Today’s always-on, hyper-connected, technology-filled lifestyle has influenced consumer expectations and challenged businesses in nearly every industry.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


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FEATURES


The kiosk game: What restaurants must be prepared to pay to play

While self-service initiatives provide significant ROI opportunities, businesses should understand all of the necessary costs and how they plan to fit those costs in their current budget before moving forward.

Biometric identity verification unleashes new roles for kiosks (Part 1)

The rapid expansion of biometric technology will create new opportunities for self-serve kiosks to play a bigger role in verticals where identification verification is critical.

Expanding digital signage capabilities drive growth for outdoor interactive kiosks

Interactive kiosks are providing outdoor environments with new ways to promote their offerings as well as new revenue opportunities in the form of paid digital advertising.

Interactive Customer Experience: the start of a daunting, yet exciting journey

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to meet the demands of today's 'connected' shopper.

ICX Summit honors Olea Kiosks and Elevate Award winners in Dallas

Olea Kiosks receives the first annual Kiosk Innovation of the Year Award during the ICX Summit.

Redbox pushes back under new ownership

Redbox plans to roll out new movie rental kiosks to counteract the decline that has occurred in recent years. The company believes movie rental kiosks have a promising future due to the value they can provide consumers.

ICX Summit: Speakers, keynotes are all 'A-list'

A lineup of kiosk experts will share their insights at the ICX Summit June 5-7, offering a bird's eye view of what's in store for interactive customer engagement.

How vulnerable are kiosks to hacking? Part 2 – What operators can do

As hacking becomes a bigger threat to computers, kiosk operators must stay current with operating systems and invest in kiosk software. Kiosk experts offer security tips.

Self-order kiosks make a big splash at NRA Show

Restaurants are driving much of the kiosk industry's growth, including partnerships among kiosk providers and POS software specialists.

Hacked digital signage displays porn in Union Station

Commuters at Union Station got a little more than they asked for when a recently installed display began to play porn videos.

Technology fuels demand for industrial supply distribution systems, part 2: computer peripherals

As more companies provide employees with computers, managing computer peripherals has become a growing sector for providers of worksite product distribution.

Technology fuels demand for industrial supply distribution systems, part 1

Technology developed in the kiosk industry has application in inventory control and distribution, a market that is rapidly expanding worldwide.

EMV’s impact on kiosk owners, part 2; merchant operators have time to comply

Recognizing merchants have encountered difficulty integrating EMV compliant payment equipment, credit card issuers have postponed chargebacks for fraudulent purchases on non-compliant equipment. Compliance, however, will benefit all parties by reducing credit card fraud.

Special Report: 'tipping point' on the way for restaurant self-serve kiosks

A special report explores the growing interest by restaurants in self order kiosks. While determining return on investment poses challenges, the market is changing and restaurants must consider their options.

EMV’s impact on kiosk owners, part 1

The US trails other markets in converting to the more secure EMV protocol for equipment that accepts credit cards. Credit card brands have issued cards with electronic chips, but adoption of EMV compliant equipment has not kept pace with consumers.

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Keep up with the latest news and announcements from kiosk manufacturers and other companies in the kiosk business.

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