Maybe you are one of the following: a game designer, kiosk manufacturer, fundraising manager, statewide advocacy organization, or anyone else tasked with navigating the ever-evolving regulations. If so there is a powerful duo that you need to know about.
Rather than seeing a kiosk as a separate solution, a platform should bring the kiosk together with other channels so a single customer view can be presented across any channel, a transaction status is accurate in real time, and a comprehensive customer profile of past behavior can be seen.
While kiosks provide important to benefits to a variety of use cases, making that first time investment can be difficult for many decision makers. Experience has shown that the process can be made easier by taking note of considerations that apply to nearly every use case scenario.
Retiring after nearly 35 years in the self-service industry, Ron Bowers shares his ideas about the kiosk industry's top accomplishments and its greatest opportunities as consumers expect a more personalized and convenient shopping experience.
Before upgrading your kiosk to accept more cashless pyment options, it’s critical to make sure you're incorporating all the necessary components, features and capabilities to future-proof your payment infrastructure.
One of the most powerful biometric identification tools have come across at trade shows recently is the HVC-P2 from Omron Electronic Components LLC, an image-sensing camera based module incorporating its proprietary technology for recognizing human face expression, gender, age, gaze and blink into a camera module.
Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core capabilities the company hopes to attain and be willing to make organizational changes.
While consumer voice devices continue to expand at a healthy clip, an Infocomm panel agreed that reliable voice authentication remains a challenge for business enterprise use of the technology, along with the need to interface with business enterprise workflows.
Cities around the globe are adopting smart technologies. New York City, for example, deployed Link NYC kiosks, which offer Wi-Fi services and advertisements to residents. Services such as these aren't just boosting Wi-Fi, they are also delivering improved quality of life.
New foodservice technologies — including self-order kiosks, mobile ordering and EMV-enabled payment systems — are being introduced at a rapid pace. Operators with existing POS investments need to be able to integrate new capabilities into their existing systems.