The IT Specialists Guide to Self-Service Technology

This is an abridged guide for Information Technology (IT) professionals working with an industry (healthcare, human resources, education, etc.) that is looking to deploy a self-service kiosk or solution in their facility.

Type: Guide

Sponsor: Advanced Kiosks




Inside View of a Kiosk Manufacturer

How an American Kiosk Manufacturer Creates Quality Solutions for a Global Marketplace.

Type: White Paper

Sponsor: Meridian




Self-Service Technology Buyer's Guide

This guide is a one-of-a-kind document meant to give people curious about self-service hardware, software or other types of tech, a clear idea about what to do when looking for a solution.

Type: Guide

Sponsor: Advanced Kiosks


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FEATURES


Self-order kiosks make a big splash at NRA Show

Restaurants are driving much of the kiosk industry's growth, including partnerships among kiosk providers and POS software specialists.

Hacked digital signage displays porn in Union Station

Commuters at Union Station got a little more than they asked for when a recently installed display began to play porn videos.

Technology fuels demand for industrial supply distribution systems, part 2: computer peripherals

As more companies provide employees with computers, managing computer peripherals has become a growing sector for providers of worksite product distribution.

Technology fuels demand for industrial supply distribution systems, part 1

Technology developed in the kiosk industry has application in inventory control and distribution, a market that is rapidly expanding worldwide.

EMV’s impact on kiosk owners, part 2; merchant operators have time to comply

Recognizing merchants have encountered difficulty integrating EMV compliant payment equipment, credit card issuers have postponed chargebacks for fraudulent purchases on non-compliant equipment. Compliance, however, will benefit all parties by reducing credit card fraud.

Special Report: 'tipping point' on the way for restaurant self-serve kiosks

A special report explores the growing interest by restaurants in self order kiosks. While determining return on investment poses challenges, the market is changing and restaurants must consider their options.

EMV’s impact on kiosk owners, part 1

The US trails other markets in converting to the more secure EMV protocol for equipment that accepts credit cards. Credit card brands have issued cards with electronic chips, but adoption of EMV compliant equipment has not kept pace with consumers.

Looking for secure self storage? Kiosks play a role

A secure storage facility requires three elements: a kiosk, an internal lock system and a break-in alarm. In addition to security, the system brings efficiency.

ADA lawsuits targeting kiosks, part 3: assistive technologies make inroads

Assistive technology for the disabled has improved and become more pervasive in recent years, offering an opportunity for kiosk manufacturers to better serve an important customer base and meet ADA requirements.

ADA lawsuits targeting kiosks, part 2: why legal confusion reigns

A lack of clarity in the Americans with Disabilities Act has led to numerous instances where people with disabilities have encountered problems when trying to use self-serve kiosks. Lawsuits have claimed that the kiosks have not met ADA requirements.

ADA lawsuits targeting kiosks: part 1

Because the ADA does not specify how kiosks should accommodate the visually impaired, the industry is challenged in how to comply with the law's mandate. Lawsuits on behalf of visually impaired individuals could clarify what measures kiosk manufacturers should take to improve access for the visually impaired.

Vending/micro market veteran ready to take on Amazon Go

A vending/micro market veteran has developed a technology, featuring artificial intelligence, he believes will disrupt the consumer goods distribution industry.

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no "off-the-shelf" solution - until now.

EV charging rates reach new heights, expanding options for a rapidly growing industry

Numerous factors are influencing the rapid growth of EV charging stations. Faster charging technology is expanding options for property owners interested in installing chargers. Various business models have also emerged.

Changing kiosk technology brings new verticals and applications, part 2: the pace accelerates

Evolving kiosk technology has accelerated innovation, creating more opportunities for kiosks to facilitate tasks for businesses and organizations. Part 2 in this series explores examples of emerging applications.

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Keep up with the latest news and announcements from kiosk manufacturers and other companies in the kiosk business.

NEWS