Self-service goes wireless

Being able to reach consumers at any time, anywhere has become increasingly important to businesses trying to remain competitive in the current economy. The…

Apple using its iPad 2 as kiosk

by Cherryh Cansler — Editor, FastCasual.com

Retailers have been using iPads as a cheaper way to deploy kiosks, but it looks like Apple is doing the same thing in some of its retail stores.

Will porn become the 'next big thing' in the kiosk industry?

by Cherryh Cansler — Editor, FastCasual.com

Look out DVD-rental kiosks — porn may take over as the go-to product in the self-service industry. 

4 Ways to celebrate High Blood Pressure Education Month with kiosks

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

Dealing with high blood pressure is an issue confronting many Americans, and personal-health stations are powerful tools when it comes to fighting the good…

People, the world is not flat

by Michael Rigato — V.P. of Operations, Signifi Solutions Inc.

Many people use blogs as forums to get the word out on a multitude of things. Some write blogs because they love to write, while some have other motives.

Supermarket savings: Seeing returns on kiosk deployment in grocery

Retail grocers are under scrutiny to prove strong return on investment (ROI) for any capital expenditure or endeavor — especially technology — making the…

Are you ready for the 'Screenagers?'

by Frank Olea

As a father of four children ranging in ages from 6 to 17 years old, I can attest to the fact that the next generation is constantly buried in a screen of some…

San Francisco has a new treat: CETW

by Cherryh Cansler — Editor, FastCasual.com

There was plenty to see at this year's Customer Engagement Technology World in San Francisco, and I don't just mean the palm trees and the San Francisco Bridge.

The DVD kiosk market - The Rise of "The Others"

by Soheil Samimi — President, iMOZI

Following in the footsteps of Coinstar's redbox and NCR's Blockbuster Express, which have capitalized on the emergence of the DVD kiosk concept, are a number…

Latest kiosk technology to be unveiled at CETW

by Cherryh Cansler — Editor, FastCasual.com

The kiosk industry is gearing up for one of its biggest shows of the year — Customer Engagement Technology World next week in San Francisco. I'll be there to…

Using touch technology to make kiosks more accessible

by Flint Bradley — Head of Sales & Marketing, F-Origin

I'm excited to be featured blogger for KioskMarketPlace.com and SelfServiceWorld.com, and it's my goal to write about kiosks with an emphasis on what we at…

Deploying kiosks that work

by Frank Olea

I'm sure like most people that are going to read this blog you're looking for a formula that will help you to deploy a successful kiosk project. Like most…

Grocery chain requires self-checkout

by Cherryh Cansler — Editor, FastCasual.com

A grocery chain focused on self-service is expanding throughout California, Arizona and Nevada. Apparently, the Fresh & Easy Neighborhood Market, a…

Using customer persona to reduce multi-channel frustration

Lately, clients have asked us "What's next for self-service?" Underneath it we know they are really asking, "In a world of smart phones and tablets, is there…

New tax law to bring big savings for 2011 kiosk purchases

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

Although I usually use this spot to share my industry insights, I've invited Don Lineburg, CFO and vice president of Operations , to discuss a business…

Porn: Coming soon to a kiosk near you

by Cherryh Cansler — Editor, FastCasual.com

Kiosks allow consumers to check in for flights and into hotels, buy groceries and rent DVDs — all without human interaction. So, it comes as no surprise that…

Remembering a self-service revolutionary

Before self-service I remember hot summer afternoons with my legs sticking to the vinyl seats of my Grandfather's Ford pickup truck as we waited for…

Experiment on customers to get more from your self-service pilot

In our house, spring means two things: Chicago Cubs baseball and the school Science Fair. As I was helping my son sort out whether or not a cheese sandwich…

The DVD kiosk is king

by Soheil Samimi — President, iMOZI

During the first month of this new year, a watershed milestone was reached for the DVD kiosk business: redbox, the reigning king of the concept, also took the…

Check out this Checkout: RFID-enabled kiosks deliver more than just a cool factor

Now more than ever, retailers are focusing on the customer experience at the point-of-sale in order to provide the best service possible to increasingly…