The DVD kiosk market - The Rise of "The Others"

by Soheil Samimi — President, iMOZI

Following in the footsteps of Coinstar's redbox and NCR's Blockbuster Express, which have capitalized on the emergence of the DVD kiosk concept, are a number…

Latest kiosk technology to be unveiled at CETW

by Cherryh Cansler — Editor, FastCasual.com

The kiosk industry is gearing up for one of its biggest shows of the year — Customer Engagement Technology World next week in San Francisco. I'll be there to…

Using touch technology to make kiosks more accessible

by Flint Bradley — Head of Sales & Marketing, F-Origin

I'm excited to be featured blogger for KioskMarketPlace.com and SelfServiceWorld.com, and it's my goal to write about kiosks with an emphasis on what we at…

Deploying kiosks that work

by Frank Olea

I'm sure like most people that are going to read this blog you're looking for a formula that will help you to deploy a successful kiosk project. Like most…

Grocery chain requires self-checkout

by Cherryh Cansler — Editor, FastCasual.com

A grocery chain focused on self-service is expanding throughout California, Arizona and Nevada. Apparently, the Fresh & Easy Neighborhood Market, a…

Using customer persona to reduce multi-channel frustration

Lately, clients have asked us "What's next for self-service?" Underneath it we know they are really asking, "In a world of smart phones and tablets, is there…

New tax law to bring big savings for 2011 kiosk purchases

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

Although I usually use this spot to share my industry insights, I've invited Don Lineburg, CFO and vice president of Operations , to discuss a business…

Porn: Coming soon to a kiosk near you

by Cherryh Cansler — Editor, FastCasual.com

Kiosks allow consumers to check in for flights and into hotels, buy groceries and rent DVDs — all without human interaction. So, it comes as no surprise that…

Remembering a self-service revolutionary

Before self-service I remember hot summer afternoons with my legs sticking to the vinyl seats of my Grandfather's Ford pickup truck as we waited for…

Experiment on customers to get more from your self-service pilot

In our house, spring means two things: Chicago Cubs baseball and the school Science Fair. As I was helping my son sort out whether or not a cheese sandwich…

The DVD kiosk is king

by Soheil Samimi — President, iMOZI

During the first month of this new year, a watershed milestone was reached for the DVD kiosk business: redbox, the reigning king of the concept, also took the…

Check out this Checkout: RFID-enabled kiosks deliver more than just a cool factor

Now more than ever, retailers are focusing on the customer experience at the point-of-sale in order to provide the best service possible to increasingly…

Is Zediva the movie-rental industry’s newest diva?

by Cherryh Cansler — Editor, FastCasual.com

If startup Zediva Inc. has its way, Netflix won't be the DVD-kiosk industry's only major player.

Planning your kiosk deployment saves money

by Frank Olea

Not a day goes by that we're not on the phone with a potential client who needs a kiosk ASAP. We're not talking three or four weeks but literally like two or…

Indoor vs. outdoor kiosk: Try this comparative guide

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

When it comes to choosing between indoor and outdoor kiosks for customer or human relations needs, there are several things to consider. While you may be able…

Design Matters: To the customer and the bottom line

Apple has changed the world. No really. Don't believe me? Try imagining your iPod without that wheel or zooming in on a map without multitouch.

Design matters to the customer and bottom line

Apple has changed the world. No really. Don't believe me? Try imagining your iPod with out that wheel or zooming in on a map without multi-touch.

Top uses for kiosks in the hospitality industry

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

The hospitality industry has obviously seen its share of challenges as travel and leisure budgets still border on "non-existent" for many Americans. Although…

A kiosk’s appearance is crucial

by Kurt Myrick — Technical Engineer, Phoenix Kiosk

OK, so you've got the software squared away and you know what your kiosk hardware looks like. Perhaps the easiest thing to overlook is the appearance of your…

Mobile Payment on the rise

by Behshad Hastibakhsh — Director of Marketing, TIO Networks Corp

At the turn of a new decade, smartphones are becoming ubiquitous, and a necessity rather than just a convenience. The latest technological breakthroughs in…