5 keys for surviving Digital Signage Expo

by Christopher Hall — w, t

At the Digital Signage Expo, visitors will get to see the new Self-Service Pavilion, which will display a number of kiosks and interactive displays. However…

Three reasons to use digital signage

by Chris Gilder — Founder/CEO, Meridian

Digital signage is being used in many different businesses and organizations. It is also integrated into many self-service kiosks. Chris Gilder gives three key…

Meijers mPerks kiosk could use customer experience boost.

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Using a kiosk to join a retail loyalty program should be a simple task. However, slow loading times and inaccurate touchscreens can quickly turn a simple task…

Win millennials with QSR kiosks

by Frank Olea

It is no secret that millennials prefer customization and digital experiences. Quick serve restaurant kiosks can deliver these two elements and can help you…

The GUI's role in customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to customer experience, you have to consider your graphical-user-interface. It doesn't have to be Monet, but if it appears outdated and…

What Internet Explorer's end means for your kiosk software

by Laura Miller — Director of Marketing, Kioware

Microsoft recently announced it is ending support for Internet Explorer in the beginning of 2016. Without Microsoft’s continued support of your operating…

Virtual concierge offers VIP customer service

by Frank Olea

Virtual concierge kiosks are on the rise, because with advancements in video conferencing quality and the proliferation of personal internet connected devices…

Choosing and sourcing quality kiosk components part 2

by Ben Wheeler — Director of Marketing and Sales, RedyRef

Last time, we discussed how to choose the right kiosk components for a project. This week, we conclude with the second stage of kiosk development and component…

Keeping customers happy with loyalty kiosks

by Kisha Wilson — Marketing Manager, SlabbKiosks

We've all heard the many sayings about the importance of satisfying customers by providing optimal customer service. One key way to keep customers satisfied is…

Omnichannel doesn't mean identical

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

When it comes to the ATM market or any tech area, 'Creating an identical customer experience across all channels is impossible. And here's another thing: It's…

Hospitality kiosks make everyone happy

by Frank Olea

Hospitality kiosks have been deployed in a variety of venues including bill payment, wayfinding, loyalty programs and more. If used properly, hospitality…

ICX Symposium: Chick-fil-A, Fiserv, HomeDepot.com execs set to talk future of CX

At the ICX Symposium in Atlanta later this month, attendees will get to hear from execs from three major companies talk about new technology and how it will…

Successful kiosk deployment in a crowded marketplace

by Ben Wheeler — Director of Marketing and Sales, RedyRef

It can be difficult to grab the eyeballs needed to make a kiosk profitable. However, there are three tactics that can help improve your chances.

Digital signage: the ideal partner for retail kiosks

by Jeff Hastings — CEO, BrightSign

"Pop-up" kiosks have become the latest trend in retail. Digital signage is acting as the ideal partner to these kiosks by acting as a virtual salesperson to…

I've got my eyes on you, kiosk: analytics and location

by Chris Gilder — Founder/CEO, Meridian

When it comes to analytics, you also have to consider the critical topic of location. You need to follow your customer's footsteps to deliver a truly…

Kiosk printers move to 3D

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Until recently, kiosk printers were limited to receipts and other 2D items. Now, the sky is the limit with 3D printing enabling countless possibilities from…

Wayfinding kiosks raises transportation IQ

Travelers expect instantaneously information. Slow, inaccurate and outdated information simply will not suffice. Wayfinding kiosks and signage are helping…

The benefits of bill payment kiosks

by Kisha Wilson — Marketing Manager, SlabbKiosks

In the retail industry, competition has forced many business owners to differentiate themselves from their competitors, by offering unique products and…

5 tips for successful interactive kiosk deployment

by Frank Olea

You can find interactive kiosks everywhere. With such a high market saturation, you need every tactic under your belt to ensure your kiosk stands out and is…

Choosing and sourcing quality kiosk components

by Ben Wheeler — Director of Marketing and Sales, RedyRef

The decision to design and manufacture a new kiosk for your business isn’t generally one made lightly. You need to know just what aspects of component…