Keeping customers happy with loyalty kiosks

by Kisha Wilson — Marketing Manager, SlabbKiosks

We've all heard the many sayings about the importance of satisfying customers by providing optimal customer service. One key way to keep customers satisfied is…

Omnichannel doesn't mean identical

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

When it comes to the ATM market or any tech area, 'Creating an identical customer experience across all channels is impossible. And here's another thing: It's…

Hospitality kiosks make everyone happy

by Frank Olea

Hospitality kiosks have been deployed in a variety of venues including bill payment, wayfinding, loyalty programs and more. If used properly, hospitality…

ICX Symposium: Chick-fil-A, Fiserv, HomeDepot.com execs set to talk future of CX

At the ICX Symposium in Atlanta later this month, attendees will get to hear from execs from three major companies talk about new technology and how it will…

Successful kiosk deployment in a crowded marketplace

by Ben Wheeler — Director of Marketing and Sales, RedyRef

It can be difficult to grab the eyeballs needed to make a kiosk profitable. However, there are three tactics that can help improve your chances.

Digital signage: the ideal partner for retail kiosks

by Jeff Hastings — CEO, BrightSign

"Pop-up" kiosks have become the latest trend in retail. Digital signage is acting as the ideal partner to these kiosks by acting as a virtual salesperson to…

I've got my eyes on you, kiosk: analytics and location

by Chris Gilder — Founder/CEO, Meridian

When it comes to analytics, you also have to consider the critical topic of location. You need to follow your customer's footsteps to deliver a truly…

Kiosk printers move to 3D

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Until recently, kiosk printers were limited to receipts and other 2D items. Now, the sky is the limit with 3D printing enabling countless possibilities from…

Wayfinding kiosks raises transportation IQ

Travelers expect instantaneously information. Slow, inaccurate and outdated information simply will not suffice. Wayfinding kiosks and signage are helping…

The benefits of bill payment kiosks

by Kisha Wilson — Marketing Manager, SlabbKiosks

In the retail industry, competition has forced many business owners to differentiate themselves from their competitors, by offering unique products and…

5 tips for successful interactive kiosk deployment

by Frank Olea

You can find interactive kiosks everywhere. With such a high market saturation, you need every tactic under your belt to ensure your kiosk stands out and is…

Choosing and sourcing quality kiosk components

by Ben Wheeler — Director of Marketing and Sales, RedyRef

The decision to design and manufacture a new kiosk for your business isn’t generally one made lightly. You need to know just what aspects of component…

Kiosks meet prime time: a cameo kiosk appearance in Rizzoli & Isles

by Laura Miller — Director of Marketing, Kioware

In this week's episode of TNT's hit drama Rizzoli & Isles, titled "Fake it 'til you Make it", Jane Rizzoli, interacts with a car rental video conferencing…

Visual Analytics personalize kiosk and digital signage experiences and humanize big data

by Chris Gilder — Founder/CEO, Meridian

Before, during and after people physically engage with kiosks and digital signage, there are visual interactions that can hold the key to personalizing the…

How NFC tech can improve your kiosk

by Frank Olea

As NFC phones become the norm, it is allowing for the implementation of new features and functions in interactive kiosks that give kiosk operators the ability…

Leveraging kiosk analytics to enhance customer experience

World-class customer experiences go beyond delivering the expected outcome. Analytics provide a way of monitoring data from all aspects of the use of the kiosk…

The use of digital signage as a wayfinding solution

by Kisha Wilson — Marketing Manager, SlabbKiosks

A study conducted by SignAd Network found that "digital video in public venues reaches more Americans each month than online videos." It's no surprise then…

Three steps to delivering ROI with analytics from your kiosk deployment

by Chris Gilder — Founder/CEO, Meridian

Big data gets all the headlines these days, but it can easily lead to information overload unless you utilize these three proven steps to manage and harness…

How self-service retail kiosks change consumer behavior

by Frank Olea

Self-service checkout technologies are expanding rapidly as shoppers gravitate toward the convenience, efficiency, and small lines that are provided by…

Why retail robots are ridiculous

When it comes to the retail market in 2015, the key word is omnichannel. Consumers today need and want the ability to have a shopping experience their way, but…