Kiosks meet prime time: a cameo kiosk appearance in Rizzoli & Isles

by Laura Miller — Director of Marketing, Kioware

In this week's episode of TNT's hit drama Rizzoli & Isles, titled "Fake it 'til you Make it", Jane Rizzoli, interacts with a car rental video conferencing…

Visual Analytics personalize kiosk and digital signage experiences and humanize big data

by Chris Gilder — Founder/CEO, Meridian

Before, during and after people physically engage with kiosks and digital signage, there are visual interactions that can hold the key to personalizing the…

How NFC tech can improve your kiosk

by Frank Olea

As NFC phones become the norm, it is allowing for the implementation of new features and functions in interactive kiosks that give kiosk operators the ability…

Leveraging kiosk analytics to enhance customer experience

World-class customer experiences go beyond delivering the expected outcome. Analytics provide a way of monitoring data from all aspects of the use of the kiosk…

The use of digital signage as a wayfinding solution

by Kisha Wilson — Marketing Manager, SlabbKiosks

A study conducted by SignAd Network found that "digital video in public venues reaches more Americans each month than online videos." It's no surprise then…

Three steps to delivering ROI with analytics from your kiosk deployment

by Chris Gilder — Founder/CEO, Meridian

Big data gets all the headlines these days, but it can easily lead to information overload unless you utilize these three proven steps to manage and harness…

How self-service retail kiosks change consumer behavior

by Frank Olea

Self-service checkout technologies are expanding rapidly as shoppers gravitate toward the convenience, efficiency, and small lines that are provided by…

Why retail robots are ridiculous

When it comes to the retail market in 2015, the key word is omnichannel. Consumers today need and want the ability to have a shopping experience their way, but…

How generational differences impact thoughts on security and self-service

by Laura Miller — Director of Marketing, Kioware

Knowing how millennials and Gen Z-ers feel about data security is a critical component to understanding how, and if, these individuals will be comfortable…

What is a kiosk anyway?

by David McCracken — President, Livewire Kiosk, Inc.

While the "phone" of today and the "phone" of 20 years ago share the same name, they are completely different in practice. We’re seeing the same transformation…

How digital technologies are curing menu-labeling headaches

by Betsy Craig — pres, menutrinfo.com

The technology that drives digital signage menu boards and self-ordering kiosks inside restaurant locations today is being used to maintain nutritional…

The self-service kiosk – one of the key elements of the micro market concept

by Kisha Wilson — Marketing Manager, SlabbKiosks

Micro markets can be described as a convenience store at the office, one that provides lunch, snacks and drinks that employees can purchase. What makes micro…

Millennials and Gen Z-ers: how generational differences impact the kiosk market

by Laura Miller — Director of Marketing, Kioware

Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative.

What do millennials want from kiosks?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Business should not fear millennials, for their needs are much simpler and easier to understand than one might think.

The future of kiosk security is now

by Frank Olea

Kiosk expert blogger offers a look at the rise of biometrics in kiosk security.

Health care solutions developed with the patient in mind

by Kisha Wilson — Marketing Manager, SlabbKiosks

It can be argued that the underlying premise of patient management is to provide answers and implement solutions to the question – "How can a patient's…

Not every problem can be fixed with a hammer

by Laura Miller — Director of Marketing, Kioware

Find the right tool for a problem, or use the wrong one and risk creating more issues to solve.

Is self-service the future of banking?

by David Little — Director of Marketing, Keywest Technology

With the trend toward consumers now banking online, on their phone and at the ATM, are there digital signs of life left in the bank branch?

Apple Pay and interactive kiosks

by Frank Olea

The next wave of major innovation to self-service kiosk solutions is the integration of mobile payment solutions, such as Apple Pay.

Customer service strategy: Deliver value with time

by Shep Hyken — CAO, Shepard Presentations

Your customers want you to know this: "Value my time and you value me." It's part of delivering amazing service.