Big Show ends, big year for self-service begins

The NRF's Big Show was a big venue for next-gen self-service technology. Companies flaunted new kiosks, portable retail management devices, cardless loyalty…

Moving money: transaction innovators to speak at Self-Service & Kiosk Show

Industry leaders Palm Desert National Bank and St. Clair Interactive Communications will showcase their latest innovations in self-service at the Self-Service…

Reverse vending, cash management highlighted in Europe

by Tracy Kitten — Editor, AMC

Reverse vending and integrated retail solutions are garnering attention in Europe. For the majority of western and central Europe, reverse vending is…

Retail, restaurants and more: The Self-Service & Kiosk Show expands focus

by James Bickers — Editor, Networld Alliance

Self-service has evolved to encompass much more than just kiosks, and so has the only trade show devoted to end-market users of the technology. Attendees of…

The 2005 Kiosk Awards: Entries for General and Best New Kiosk Application

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Find out who has entered what into the Best New Kiosk Application and the General categories of the 2005 Kiosk Awards.

Smart cards, kiosks ease Army life

The Treasury Department, U.S. Army and NCR have deployed a smart card/kiosk program that simplifies payments for soldiers overseas. The troops can use the…

Can contactless payments take hold?

by James Bickers — Editor, Networld Alliance

The 7-Eleven c-store chain recently announced that all 5,300 of its U.S. stores would accept the "blink" contactless card from Chase. A number of other…

Wincor World '06 highlights comprehensive banking, retail solutions

by Tracy Kitten — Editor, AMC

Innovation in system architecture is changing the way retailers do business. At Wincor World 2006, more than 70 Wincor partners from around the world will be…

The psychology of self-service

Consumers now prefer DIY to `customer service.' What is it about the personality of self-service customers that makes them different from someone expecting a…

Photo Kiosks: A spectrum of users

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Printing choices, cheap SLRs are driving the growth of an already robust market.

Making sense of software data standards

by James Bickers — Editor, Networld Alliance

The Association for Retail Technology Standards recently upgraded three of its XML schemes to final standards. But factors like competition, legacy systems and…

Software's remote control

Remote management software lets users monitor and manage their machines at all times from any point on the network and take action to solve problems before a…

How safe is your kiosk solution?

How does your kiosk solution rate when it comes to security? Have you covered all the bases for your customer?

Five tips for dealing with your maintenance provider

by James Bickers — Editor, Networld Alliance

Nobody likes machine downtime, but keeping things simple and organized will save time and frustration in the long run.

Have it your way: Kiosks about to make impact in QSRs

by James Bickers — Editor, Networld Alliance

Pro-Tech's deal to become the kiosk provider for all 24,000 restaurants in the Subway chain is big news for the supplier - and perhaps even bigger news for…

Standardization of models, one-stop-shopping emerge as growth strategies

by James Bickers — Editor, Networld Alliance

Self-service deployments usually involve custom design of some sort, but the companies building them are increasingly looking to standardize as much of their…

The retail kiosk comeback

by James Bickers — Editor, Networld Alliance

In a recent study, Forrester Research's Tamara Mendelsohn says retail kiosks are ripe for a comeback, after the "big flop that kiosks experienced in the late…

The photo kiosk industry: a snapshot of current trends

by James Bickers — Editor, Networld Alliance

With the holiday season approaching, digital cameras everywhere are about to click into high gear - meaning more potential for photo kiosks and retailers. Here…

Continental divides

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The United States and Europe have led the way into the age of self-service. But between them is there a king of the world?

A giant of a self-service rollout

by James Bickers — Editor, Networld Alliance

The Camp Hill, Pa., location of Giant Food Stores recently launched an ambitious storewide self-service initiative, built on kiosks and a self-checkout system…