Features
J.C. Penney un-pops its self-service concept store
J.C. Penney rolled up the red carpet at its pop-up self-service store on 1 Times Square in New York City. The revolutionary store only sold products via kiosk…
read nowA preventive maintenance checklist
by James Bickers — Editor, Networld Alliance
When it comes to the devices that keep your business humming, an ounce of prevention is worth far more than a mere pound of cure.
read nowSystem leak compromises debit cards
by Tracy Kitten — Editor, AMC
A system is only as strong as its weakest link - an adage proven true last month when news broke of the most widespread debit-security breach ever. And experts…
read nowGift registry kiosk, gift card kiosk: made for each other or not?
They're both valuable retail tools, but do they belong together? Experts debate the merits of integrating or separating gift card kiosks and gift registries.
read nowPMA 2006 wrap-up
The Photo Marketing Association's 2006 meeting was filled with new ideas and announcements. Here's a look at some of the big news from the self-service…
read nowImproving usability drives customers to self-service
by James Bickers — Editor, Networld Alliance
Companies increasingly want to move customer transactions to a self-service channel, and according to a new report from Forrester Research, usability…
read nowHomemade kiosks turn heads at DNA Lounge
by James Bickers — Editor, Networld Alliance
An original member of the Navigator/Mozilla design team, Jamie Zawinski is one of the fathers of the modern Web browser. Today, he runs the high-tech-flavored…
read nowHP enters photo kiosk market
by James Bickers — Editor, Networld Alliance
Photo kiosks are one of the great self-service success stories - and computing giant HP wants a piece of the action. The company recently unveiled two…
read nowKiosks from the Continent
Looks aren't everything, but they definitely are something. Distinctively European trends in enclosure design are beginning to make an impact in the United…
read nowInfo Touch's Shahbazi discusses how to serve the cash-preferred
by James Bickers — Editor, Networld Alliance
In a presentation chock-full of statistics and new insights, Hamed Shahbazi, chief executive officer of Info Touch Technologies, addressed the audience at The…
read nowNew Summit report finds continental gulf in adoption
by James Bickers — Editor, Networld Alliance
Europe, once thought to be the leader in self-service deployment, is now in third place. What's going on?
read nowSelf-checkout and the customer relationship
by James Bickers — Editor, Networld Alliance
As more companies turn to kiosks to lower labor costs and increase checkout time, the question lingers: Does this hurt the relationship with the customer?
read nowAlex Richardson offers tips on assisted selling
by James Bickers — Editor, Networld Alliance
In his seminar at The Self-Service & Kiosk Show on Feb. 13, Alex Richardson laid out the trends he's seeing in assisted selling devices in retail. Richardson…
read nowThe kiosk craving: Attendees sought self-service solutions
Attendees from around the world landed in Orlando Feb. 13-14, 2006 to see the latest in kiosk and self-service solutions at The Self-Service & Kiosk Show, the…
read nowTouching the future in Orlando
by James Bickers — Editor, Networld Alliance
More than 300 potential buyers from across the country came to look, learn and buy at The Self-Service & Kiosk Show, Feb. 13-14 in Orlando, Fla., despite a…
read nowJanelle Barlow addresses the importance of branding in self-service
by James Bickers — Editor, Networld Alliance
The author of the best selling "A Complaint is a Gift" and "Branded Customer Service" gave the keynote address at The Self-Service & Kiosk Show, Feb. 14, 2006.
read nowCan RFID put an end to lost luggage?
by James Bickers — Editor, Networld Alliance
McCarran Airport has done away with barcodes in its baggage check department, opting instead for RFID tags. It's an experiment that has paid off with greater…
read nowSource Technologies, KIS to bring their latest to Orlando
by James Bickers — Editor, Networld Alliance
The Self-Service & Kiosk Show will take place in Orlando, Feb. 13-14. Anchor partners include financial services leader Source Technologies and kiosk industry…
read nowMcDonald's puts media-burning kiosk program on the back burner
While the fast-food giant enjoys success with its DVD-rental kiosk, its Blaze Net program hasn't fared as well. What happened to this futuristic vision of the…
read nowWincor World showcases banking, retail solutions for the 21st century
by Tracy Kitten — Editor, AMC
Self-service is changing the way consumers bank and buy. At Wincor World 2006, companies from across the globe demonstrated what they're doing to meet the…
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