KIOSKCOM: Keynote speaker discusses secrets behind success with airline self-service

Delta Air Lines maximized efficiency, saw customer satisfaction increase.

Economy may have Coinstar, redbox on a roll

by Kiosk Marketplace

Counting coins and cheap rents have special appeal when money is tight.

Meridian Kiosks purchases KING Products

North Carolina-based Meridian acquires assets, talent from one of the oldest names in the kiosk industry.

Swine flu and self-service: Tips for protecting your customers and staff

by James Bickers — Editor, Networld Alliance

The current scare underscores the need for a solid cleaning strategy — and good communication with customers.

Special summit will again offer secure, open forum for deployers

by Kiosk Marketplace

Away from suppliers and media, users can share questions, concerns for their self-service projects.

Microsoft's Retail Experience Center: It's all about connectedness

by James Bickers — Editor, Networld Alliance

The Redmond giant's retail test lab focuses on connecting all the moving parts of a retail enterprise, right down to the customer level.

London's Screen Media Expo in review

The U.K.'s largest digital signage show highlights the latest in video wall technology.

KioskCom, The Digital Signage Show to make case despite economy

Show organizers say that self-service, digital signage have much to offer in a down market. 

GlobalShop 2009: Optimism and strength

by James Bickers — Editor, Networld Alliance

Despite the economic chill in the air, attendees and exhibitors made last week's tradeshow a success in the eyes of its organizers.

U*tique upgrades vending to a luxury experience

by James Bickers — Editor, Networld Alliance

High-end brands, choreographed lighting set new robotic shop apart from other vending machines.

PCI, customer data and the kiosk

by

Post-TJX, kiosks remain a vulnerable step in the gathering, storing and transmitting of customer data. Here's how to shore them up.

Digital signage featured in special USA Today section

This USA Today supplement features case studies from various suppliers, along with commentaries from Lyle Bunn and the Digital Signage Association.

Macy's kiosks issue prepaid cards as alternative to credit

by Tracy Kitten — Editor, AMC

ReadyCredit and Macy's team to offer loyalty rewards to consumers with bad credit using self-service and prepaid cards.

The 'sole' of self-service

The new eSoles kiosk takes detailed foot measurements to create custom orthotics.

Library self-service grows quietly

Distributors say new technology saves scarce manpower for other tasks; new vending machines also extend libraries' reach beyond their walls.

Digital Signage Expo Featured Exhibitors: The solutions providers

All-in-one digital signage providers and aggregators showed a distinct focus on the small-to-medium business.

Digital Signage Expo Featured Exhibitors: The software and content providers

As content was a focus of the pre-show day and expo, we highlight the featured content providers and the software that drives it.

Ask the Experts: Identifying the characteristics of a good narrator for kiosk voice prompts

What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts? Allison Smith, a professional voice actress who…

Digital Signage Expo Featured Exhibitors: The hardware providers

DSE '09 in Vegas showed the industry some of the latest in hardware developments including 3D screens, video vending machines and huge displays.

Hacking self-service

One software expert found more than 30 ways to hack a Windows kiosk. Next up: Linux.