Self-checkout and alcohol: A dangerous mix?

New research about minors, alcohol and self-checkout may prompt legislation in California.

Commentary: An airline self-service revolution?

As mobile self-service gains traction in the airline industry, the role of the check-in kiosk may be changing.

Commentary: Usability can be a kiosk's kiss of death or its ticket to success

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Usability and the user experience are critical to the success of any new consumer technology, especially customer-facing kiosks.

The power of Twitter

The social networking service has stormed the business community. Here's how kiosk and self-service deployers can benefit.

Profile: Nanonation president and CEO Bradley Walker

The software company's founder was recently inducted into the Self-Service and Kiosk Association's Hall of Fame.

Digital-download kiosks in store for retail, other verticals

How successful will the technology be against its online competition?

Happy birthday, barcodes!

This week marks the 35th anniversary of the first retail barcode scanner, installed in an Ohio supermarket.

OneSource Interactive combines unique design with turnkey services

Start-up leverages industry veteran's relationships and knowledge to bring client deployments full-circle.

PCI compliance dominates talk at NACStech

by David Drain

David Drain, executive director of the Self-Service and Kiosk Association, recently attended the NACStech tradeshow, held last month in Grapevine, Texas. Here…

Video game rental, purchase, trade-in hitting entertainment kiosk market

E-Play has announced a retail partnership that brings video game trade-in to the entertainment kiosk. Will other self-service players follow suit?  

Commentary: Woo customers and build brand awareness with multitouch, immersive and 3D depth-sensing technologies

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Increasingly innovative display technologies create an exciting and unique user experience and help businesses decrease costs and increase revenue.

Apple's kiosk patent: Are wireless iTunes downloads on the horizon?

Apple's recently granted patent for what appears to be an iTunes kiosk has the potential to turn the digital-download space on its head — or will it simply be…

Commentary: Gain a competitive edge with a globally recognized green certification

Adopting the globally recognized ISO 14000 family of environmental standards and implementing an environmental management system can have a measurable impact…

Self Service Excellence Award winners, Part II

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A final look at the award-winning deployments from May's KioskCom Self Service Expo.

Self Service Excellence Award winners, Part I

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A look at three of the award-winning self-service deployments from this month's KioskCom Self Service Expo in Las Vegas.

Profile: Library of Congress kiosks put three awards on the shelf

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After making a splash at this month's KioskCom Self Service Expo, a kiosk deployment at The Library of Congress continues to wow visitors and set the bar for…

GS1 DataBar will simplify self-checkout process

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The new barcode standard packs more info into a smaller space, creating opportunities for retailers and saving time for shoppers.

KIOSKCOM: Economy a theme, but not an obstacle

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Organizers say attendance at biannual kiosk, digital signage shows held steady, while speakers and exhibitors stressed strategy and the customer experience.

KIOSKCOM: Virgin CIO shares self-service strategies

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Robert Fort outlined the brand's challenges and successes and downplayed its U.S. store closings during his much-anticipated keynote presentation at last…

THE DIGITAL SIGNAGE SHOW: Ecast, LG show interactive digital signage

In one notable deployment, the 40-inch screens with IP connectivity enhance the experience of Chicago White Sox fans at U.S. Cellular Field, providing sports…