IBM staking claim in restaurant self-service with EMN8 partnership

The two companies have signed an agreement that will leverage EMN8's application and IBM's manufacturing, services and sales capabilities to take on the QSR…

Commentary: Using interactivity to go beyond traditional product packaging

Troy Carroll of Intava explains how retailers are combining creative packaging with interactive technology to connect with consumers at the point of purchase.

Ask the Experts: The most common user interface mistake

Bob Ventresca, vice president of marketing for Netkey Inc., advises kiosk deployers to think twice about how they use existing Web content when developing a…

Diebold sells U.S. voting kiosk business, still owns Brazilian elections arm

by Tracy Kitten — Editor, AMC

After years of attempting to shed its controversial U.S. voting kiosk business, Diebold has announced the sale of Premier Election Solutions Inc. to a leading…

KIOSK founder and CEO inducted into Hall of Fame

Rick Malone, who started industry leader KIOSK Information Systems in 1993, recently received an SSKA Hall of Fame award.

Ask the Experts: Customizing self-service bill-payment for billers

TIO Networks' Hamed Shahbazi discusses the many options billers have when working with self-service bill-payment providers.    

Maximizing self-service revenue with credit card processing

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Commentary: The credit card-processing industry is far more complicated than it seems. To maximize self-service profitability, deployers must understand how…

Tranax focusing on the unbanked with latest self-service apps

The ATM manufacturer recently held a one-day seminar in Dallas to present ISOs with its latest kiosk offerings.

Ask the Experts: Finding the ROI in retail kiosks

Bob Ventresca of Netkey Inc. encourages retailers to approach their kiosk deployments as one facet of a holistic, multichannel gameplan.

Redbox, e-Play plan changes in response to consumer complaints

The DVD-rental companies continue to innovate as customers voice their likes and dislikes.

Coinstar, TIO banking on the cash-preferred

The two companies have joined forces for a pilot program that will offer TIO's billpay services at existing Coinstar locations.

Ask the Experts: Self-service bill-payment drives traffic, revenue

Hamed Shahbazi, CEO of TIO Networks Corp., discusses how bill-payment kiosks can benefit a retail establishment.    

Is it time for QSRs to embrace kiosks?

Despite recent test deployments, the QSR segment has been slow to adopt self-service. Here's a look at why.

Coinstar reports 16% Q2 increase, promises self-service expansion

In Tuesday's second quarter earnings call, Coinstar announced positive results and emphasized broadening its kiosk business.

Profile: Gregg Kaplan, Coinstar president, COO makes Hall of Fame

The former CEO of redbox is a 2009 inductee to the Self-Service & Kiosk Association's Hall of Fame.

Digital advertising growth drives new kiosk application

Self-service deployers can take advantage of out-of-home advertising's growing popularity with an emerging kiosk app.

Commentary: Understanding self-service deployment agreements

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Deployment agreements define the legal relationship between a self-service supplier and the owner of the site where the equipment is deployed. Here are the…

Lessons to learn from the Clear kiosk program's demise

The registered traveler program's abrupt closure shocked its 200,000-plus members last month. Here's a look at what may have gone wrong.

New study says self-checkout terminals to quadruple by 2014

A new study from Retail Banking Research indicates a promising future for self-checkout, particularly in North America, Western Europe and Asia.

Preview: JustTouchIt 2009, South Africa's first kiosk conference

A world-class sporting event has helped set the stage for the first and only kiosk-industry tradeshow in a growing South African market.