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Features

Order kiosks making a comeback in the restaurant industry

by Nicole Troxell — Associate Editor, Networld Media Group

Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.

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CEW 2014 participants to learn how kiosks fit into brands, customer engagement

by Nicole Troxell — Associate Editor, Networld Media Group

In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as…

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Robot and kiosk union 'a match made in heaven'

by Nicole Troxell — Associate Editor, Networld Media Group

How kiosks are leveraging the robot to boost customer service and revenue.

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McDonald’s 'aggressive change' includes digitization, millennial outreach

by Alicia Kelso — senior editor, QSRweb.com

McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy…

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Four tips on claiming the technophobe market

by Nicole Troxell — Associate Editor, Networld Media Group

With all the attention tech-savvy millennials are getting for their love of self-service, there's a forgotten market demographic that could mean more revenue…

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How one health care kiosk is changing provider-patient dynamics

by Nicole Troxell — Associate Editor, Networld Media Group

KioskMarketplace spoke with Eric Anderson, COO of Clearwave, about his company's Clearwave Kiosk designed for the health care industry, to find out more about…

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ADA: Legal and practical advice

by Nicole Troxell — Associate Editor, Networld Media Group

With nearly $2 million in damages and fees paid to plaintiffs in the recent Lighthouse for the Blind and Visually Impaired v. Redbox Automated Retail LLC…

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Windows of opportunity: How kiosks are supporting underserved and neglected populations

by Nicole Troxell — Associate Editor, Networld Media Group

Although many consumers equate kiosks with convenience and the offering of supplemental services, kiosk technology often plays a pivotal role in delivering…

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Apple Pay explodes onto the scene

by Will Hernandez — Editor, NetWorld Media Group

Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.

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3D printing becomes a kiosk-friendly technology

by Nicole Troxell — Associate Editor, Networld Media Group

Imagine it's the holiday season and instead of trudging from department store to department store, or surfing from website to website waiting and hoping the…

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New guide caters to restaurateurs, retailers looking to boost income with ATMs

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…

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Apple unveils Apple Pay mobile wallet at iPhone launch event

by James Bickers — Editor, Networld Alliance

Apple Pay, which is set to launch in the U.S. in October, uses a secure element in the phone to store card information. It eliminates the need for a mag…

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Nashville bike-share kiosks 'performing better than expected'

by Nicole Troxell — Associate Editor, Networld Media Group

The recent success of the federal grant-funded program brought the city of Nashville more attention, but little has been said about the role of kiosks in the…

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The difference between digital signage and touchscreen kiosks

The demand for both digital signage and touchscreen kiosks has increased exponentially over the years. Adding a digital layer to the customer experience is a…

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Arizona ADOT kiosks win PACE award

by Frank Olea

The Arizona Department of Transportation (ADOT) Motor Vehicle Division recently received the 2014 Public Affairs and Consumer Education (PACE) Award for the…

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Self-service technology doctors up health care, pt. II

by Nicole Troxell — Associate Editor, Networld Media Group

Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the…

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Self-service technology doctors up health care, pt. I

by Nicole Troxell — Associate Editor, Networld Media Group

Self-service technology, kiosks especially, may be changing the way we access health care and the privacy issues we encounter from the pharmacy desk to the…

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Digital signage done right

by Christopher Hall

Selling and upselling are strategic factors to survival in the retail food industry. Digital signage plays a crucial role in mitigating the impact of…

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Can self-service fix independent auto repair and win the next generation?

by Nicole Troxell — Associate Editor, Networld Media Group

KioskMarketplace.com spoke with Michael Risich of Bolt On Technology on how kiosk and self-service technologies are changing independent body shops and the…

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Summit to take a deep dive into the future of ATM and mobile technologies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The second annual ATM & Mobile Innovation Summit in September will feature experts with exceptional depth of knowledge in areas of innovation, security…

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