Features
As functionalities expand, what is a kiosk? Readers want a better understanding
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A reader survey indicates the majority of kiosk industry members believe the general public and the audience they market to does not sufficiently understand…
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What’s in store for 2017? Part 3: Innovation calls for more customer education
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As technology improves, the kiosk industry has to educate two main user groups about the benefits kiosks provide – the locations that host kiosks and the…
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IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions…
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What’s in store for 2017? Part 2: Mobile payments’ impact on kiosks will vary
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Smart phones are driving an ecommerce revolution. While mobile payment can adversely affect the need for kiosks in some situations, most industry observers see…
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What’s in store for 2017? Part 1: Kiosks build on a strong foundation
by Elliot Maras — Editor, Automatic Merchandiser
With positive momentum carrying over from 2016, a healthy stock market and continuously improving technology, most kiosk industry observers are optimistic…
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Top 5 stories for November: Reader interests cover diverse retail segments
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Top read stories in November demonstrated the diverse interests of the KioskMarketplace reader audience. Topics covered a wide scope of retail segments…
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Johnny Rockets tests self-order kiosks in moving to a QSR format
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-order kiosks play an important role in moving to more of a quick-serve format for Johnny Rockets as the 30-year-old iconic brand seeks to refresh itself.
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Kiosks killing jobs? Current events beg the question, but the facts say otherwise
by Elliot Maras — Editor, Automatic Merchandiser
Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…
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Saladworks refreshes brand with innovative technology, featuring Life Bar kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
For those who are technology savvy who don't want to sit through a queue, speed is more important than human interaction.
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International Bank of Azerbaijan introduces unique digital financial services concept
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The International Bank of Azerbaijan has introduced En Lazimi Anda (At the Right Moment), a fully automated banking branch with capabilities that are unique…
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Chargeback liability set to return for low-ticket cashless transactions: Are you prepared?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Card issuers agreed this past summer to postpone EMV liability for transactions under $25, but when the liability starts to take effect again next year…
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In the wake of AVT Inc bankruptcy, the company’s pioneering retail technology finds new life
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Since AVT Inc. filed for bankruptcy protection in May of 2015, the assets have been purchased and plans have been announced to enhance the the technology.
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A year after the US deadline, EMV compliance lags: Part 2 — What's being done
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While several payment gateways have done a good job of making it easier to integrate hardware with transaction processors, a handful of software vendors and…
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Top kiosk stories for October: food and convenience dominates reader interest
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk industry members clearly recognize the need to stay on top of change while making sure they are well grounded in sound operating practices.
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Should you have confidence in your voting machine?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Concern about vote tampering and voting machine hacking has piqued during the presidential election, largely on account of Donald Trump's claims that the…
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A year after the US deadline, EMV compliance lags: Part 1 — What's causing the delay?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
EMV system compliance has taken longer than many expected due to the complexity of integrating certified hardware with software and processors. Part 1 in a…
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Top 5 kiosk stories for September
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The leaves are beginning to fall, and the heat is abating. Kiosk Marketplace is keeping the heat turned up with fresh stories on subjects ranging from digital…
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Credit application kiosks boost sales, customer experience
The customer credit process can be frustrating, especially when some businesses still use a pen-and-paper process. Some retailers are shaking up the process…
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Can the Internet of Things boost customer experience?
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The IoT is building up a lot of hype, but it is still unclear how it will improve customer experience. Panelists at the CONNECT Mobile Innovation Summit last…
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Kiosk top 5: August edition
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Summer vacation is over and students across the U.S. are heading back to class. For Kiosk Marketplace, summer school was in session for a variety of hot…
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