CASE STUDY: Virtual vacation

December 5, 2005

British vacation company Thompson Holidays wanted something that would help it compete with Internet travel sites; thus was born the idea of virtual, "try…

Parking kiosks spur need for re-training

December 4, 2005

MSNBC: Parking kiosks aren't reducing staff, but they are requiring some re-training. Workers who were skilled at fixing and maintaining coin-operated meters…

France gets RFID bike rental kiosks

November 28, 2005

EE Times UK: JCDecaux announced it will add 100 Cyclocity self-checkout kiosks for the city of Lyon, France, and the surrounding suburbs where cyclists can…

Philadelphia launches tourism kiosks

November 21, 2005

Philadelphia Inquirer: The Independence Visitor Center and 10 other organizations have collaborated on a computerized touchscreen kiosk program to give…

Self-service can ease the pain of long travel delays this Thanksgiving

November 21, 2005

Newsday: It's the heaviest travel week of the year in the United States, and some experts say delays and wait times could be worse this year than ever. This…

McDonald's launches DVD sales through Redbox kiosks

November 21, 2005

Video Business: After a successful test, McDonald's is entering the DVD sales business with the Nov. 29 release of "Millions of Cardinals Memories: Busch…

Does CUSS keep it simple?

by James Bickers — Editor, Networld Alliance

The International Air Transport Association's CUSS standard aims to minimize the number of kiosks in airports while maximizing the work they can do. It also…

7-Eleven signs with NCR to expand financial services

November 17, 2005

DAYTON, Ohio - According to a news release, 7-Eleven Inc. has signed a five-year agreement with NCR Corp. to more than double its advanced-function financial…

China Southern Airlines launches new self-service check-in

November 15, 2005

AsiaTravelTips.com: China Southern Airlines has launched a new automatic check-in boarding system at the new Baiyun International Airport. Currently the…

New York tests kiosks for commuter info

November 13, 2005

New York Post: The state is testing a series of computerized information kiosks in Brooklyn that update commuters on everything from mass transit to…

Rutter's selects Radiant POS, self-service system

November 10, 2005

ATLANTA - Radiant Systems Inc. announced in a news release that it has contracted with Rutter's Farm Stores to deploy Radiant point-of-sale in all 50 of the…

Self-service coming to fast-food

November 9, 2005

WFAA.com: Ending years of flirtation, the fast-food industry finally appears ready to take the plunge into self-service ordering with kiosks, some restaurant…

Is RFID for airline luggage feasible?

November 9, 2005

Silicon.com: According to a report by consultancy BearingPoint in conjunction with German airline Hapagfly, RFID for luggage tracking is feasible but it's not…

Competition was steep for the 6th Annual Kiosk Awards

The 6th Annual Kiosk Awards were announced Oct. 18 at the Self-Service & Kiosk Show in San Francisco. Find out which self-service devices took home the honors.

Technology adoption continues at airports

November 7, 2005

CRM Today: Use of technology continues at the airport, where some four in ten (39 percent) business travelers report they use self-service kiosks to check in…

The `evils of self check-in kiosks'

November 7, 2005

ZDNet: Columnist John Carroll raises some provocative issues in his exploration of what airline check-in kiosks need to be doing better. He has particularly…

Arby's explores touchscreen ordering

November 6, 2005

East Valley Tribune (Arizona): Arby's is the latest big-name fast-food chain to explore using kiosks to take orders at the counter. Three Arby's locations in…

New biometric plan for airline security unveiled

November 3, 2005

Newsday: Kip Hawley, director of the Transportation Security Administration, told a congressional committee Thursday that the agency plans to move ahead with a…

Check-in kiosks rapidly replace human touch

October 30, 2005

9News.com: Instead of having long walls of counter space, the new Indianapolis airport terminal (slated to open in 2008) will contain four ticketing "islands…

Interactive taxi kiosks deliver information, entertainment

Cab riders in some major cities may find that making their way around a metropolis has just gotten easier, thanks to the emergence of new interactive taxi…