CASE STUDY: Mobile Bay Visitors Bureau kiosks educate travelers, harvest information

May 4, 2006

The Mobile Bay (Alabama) Convention & Visitors Bureau tapped MontegoNet for a kiosk that tracks data on visitors who use it. It also uses digital signage to…

Four keys to kiosk success

by Mike Inderrieden — Manager, Human Factors - Self Service, NCR Corporation

May 4, 2006

NCR's Mike Inderrieden explores four crucial kiosk success factors that can improve efficiencies, lower labor costs, boost customer experiences and enhance…

New Jersey considers overturning ban on self-serve gasoline

April 27, 2006

Associated Press: Self-service gas would finally come to New Jersey under a plan unveiled Thursday by Gov. Jon S. Corzine to help the state battle increasing…

Livewire electronic concierge makes debut at pro golf stop

April 26, 2006

York, Penn. - Livewire's next-generation of its self-service electronic concierge technology made its debut at the Verizon Heritage Golf Tournament in Hilton…

Airline self-check-in experiencing 'teething troubles'

April 24, 2006

Silicon.com: This editorial laments the state of self-check-in at airports, but with an optimistic eye to the future.

Continental Airlines installs 1000th kiosk

April 18, 2006

HOUSTON - Continental Airlines announced in a news release that it installed its 1,000th self-check-in kiosk in Bogota, Colombia. Continental now offers more…

Delta expands kiosk program with 24 Atlanta units

April 9, 2006

Daytona Beach News-Journal Online: Delta Air Lines continues to expand a system of 800 check-in kiosks stationed at 90 of the larger airports it serves…

CASE STUDY: Wireless curbside check-in at Opryland Hotel

April 6, 2006

Opryland Hotel Nashville has implemented a wireless solution that allows its agents to check-in and check-out guests program room keys and more at the curbside…

Virgin Blue, Kinetics honored for best travel Web site

March 29, 2006

LAKE MARY, Fla. - Virgin Blue Airlines, serving travelers to Australia, New Zealand and South Pacific destinations, has been recognized for offering the best…

Self-service equals quick service for restaurants

March 27, 2006

CNN: New technology innovations could soon force the restaurant industry to re-jigger an often-used acronym - QSR, or quick-service restaurant - to SSR, or…

British Airways ditches check-in desks

March 20, 2006

Times Online: Beginning April 25, passengers traveling on flights within the United Kingdom will only be able to check in using a self-service kiosk or via the…

Alamo Rent A Car launches car rental kiosk

March 5, 2006

TULSA, Okla. - Alamo Rent A Car announced its new touchscreen car rental kiosk at McCarran International Airport in Las Vegas. The new system reduces the…

More banned-item kiosks appear at airports

February 28, 2006

Chicago Tribune: CheckPoint Mailers is increasing the presence of its airport kiosks that allow patrons to mail home items that they would not be allowed to…

Hotel kiosks make skies friendlier

February 28, 2006

USA Today: Hilton Chicago O'Hare recently began offering a service that allows its guests to check in for their flights using kiosks in the hotel lobby. The…

Island Air deploys Kinetics self-service solution

February 27, 2006

LAKE MARY, Fla. - Island Air, Hawaii's leading regional airline carrier, has launched a Web check-in solution and self-check-in kiosks from Kinetics, a…

Island Air deploys Kinetics Self-Service Solutions

February 23, 2006

LAKE MARY, Fla. - Island Air, Hawaii's leading regional airline carrier, has launched a Web check-in solution and self-check-in kiosks from Kinetics, a…

Guest services enhanced by kiosk technology

February 22, 2006

ExpressHospitality.com: Hospitality technology combined with marketing strategy has evolved to provide for an enhanced guest service experience through such…

Continental speeds self-service check-in

February 22, 2006

Vnunet.com: Continental Airlines has accelerated its deployment of passenger ticketing kiosks at airports using application acceleration technology from Expand…

MAHB implements self-service check in at KLIA

February 22, 2006

Bernama.com: Malaysia Airports Holdings Bhd expects to implement the common use self-service (CUSS) kiosk at the KL International Airport by mid-year. The…

CBS adds 75 new kiosks to MGM Grand's Television City

February 19, 2006

LAS VEGAS - CBS has added 75 new countertop kiosks designed and manufactured by SeePoint Technology to Television City, its television research center and…