Starbucks cuts Hear Music kiosk program

May 24, 2006

Seattle Post-Intelligencer: Starbucks Corp. has quietly pulled CD-burning kiosks out of most of its Austin, Texas, and Seattle stores. It started with 45 in…

Concordia Coffee offers self-service espresso bars

May 24, 2006

ePaynews: U.S.-based drinks firm Concordia Coffee is the latest to use kiosks as a sales channel in launching its unattended espresso bar for installation at…

NCD calls for tougher accessibility standards on airport kiosks

The National Council on Disability has released a position paper, "Access to Airline Self-Service Kiosk Systems," that calls on the U.S. Department of…

Digital Retailing Expo: SMART, Carnival win digital retailer award

May 18, 2006

CALGARY, Alberta - SMART Technologies Inc. announced that SMART and Carnival Cruise Lines have won the 2006 Digital Retailer of the Year Award for…

McDonald's Portugal launches m-coupon campaign

May 18, 2006

The Wise Marketer: McDonald's Portugal is expected to launch a mobile couponing program that offers consumers discounts via their mobile phones that are…

Subway tests drive-thru kiosk

May 17, 2006

ePaynews: Sandwich chain Subway is testing a payment card-enabled food-ordering kiosk at a drive-thru in northern Ohio, in what is said to be the second…

Tableside Service kiosks to debut at NRA

May 16, 2006

BALTIMORE, Md. - Chosen Media Inc. announced the creation of "Tableside Service," its food-ordering kiosk for both fast-food and full-service restaurants. With…

Four keys to kiosk success

by Mike Inderrieden — Manager, Human Factors - Self Service, NCR Corporation

May 14, 2006

NCR's Mike Inderrieden explores four crucial kiosk success factors that can improve efficiencies, lower labor costs, boost customer experiences and enhance…

The future of airline check-in? disCUSS among yourselves

by James Bickers — Editor, Networld Alliance

Travel industry executives will converge in Las Vegas later this month to explore the pros and cons of common-use self-service, which has the potential to…

Delta adds kiosks with passport readers

May 9, 2006

ATLANTA - Delta Air Lines' new self-service kiosks with passport readers support Delta's international-expansion plans and provide U.S. customers on…

CASE STUDY: Mobile Bay Visitors Bureau kiosks educate travelers, harvest information

May 4, 2006

The Mobile Bay (Alabama) Convention & Visitors Bureau tapped MontegoNet for a kiosk that tracks data on visitors who use it. It also uses digital signage to…

Four keys to kiosk success

by Mike Inderrieden — Manager, Human Factors - Self Service, NCR Corporation

May 4, 2006

NCR's Mike Inderrieden explores four crucial kiosk success factors that can improve efficiencies, lower labor costs, boost customer experiences and enhance…

New Jersey considers overturning ban on self-serve gasoline

April 27, 2006

Associated Press: Self-service gas would finally come to New Jersey under a plan unveiled Thursday by Gov. Jon S. Corzine to help the state battle increasing…

Livewire electronic concierge makes debut at pro golf stop

April 26, 2006

York, Penn. - Livewire's next-generation of its self-service electronic concierge technology made its debut at the Verizon Heritage Golf Tournament in Hilton…

Airline self-check-in experiencing 'teething troubles'

April 24, 2006

Silicon.com: This editorial laments the state of self-check-in at airports, but with an optimistic eye to the future.

Continental Airlines installs 1000th kiosk

April 18, 2006

HOUSTON - Continental Airlines announced in a news release that it installed its 1,000th self-check-in kiosk in Bogota, Colombia. Continental now offers more…

Delta expands kiosk program with 24 Atlanta units

April 9, 2006

Daytona Beach News-Journal Online: Delta Air Lines continues to expand a system of 800 check-in kiosks stationed at 90 of the larger airports it serves…

CASE STUDY: Wireless curbside check-in at Opryland Hotel

April 6, 2006

Opryland Hotel Nashville has implemented a wireless solution that allows its agents to check-in and check-out guests program room keys and more at the curbside…

Virgin Blue, Kinetics honored for best travel Web site

March 29, 2006

LAKE MARY, Fla. - Virgin Blue Airlines, serving travelers to Australia, New Zealand and South Pacific destinations, has been recognized for offering the best…

Self-service equals quick service for restaurants

March 27, 2006

CNN: New technology innovations could soon force the restaurant industry to re-jigger an often-used acronym - QSR, or quick-service restaurant - to SSR, or…