Research: Atlanta airport leads world in self-service

New survey results indicate widespread adoption of mobile, Web and kiosk self-check-in at the international hub. 

Research: Kiosk industry in 'holding pattern,' but growth will return in 2010

In its annual report, Summit Research Associates Inc. depicts a stagnant kiosk landscape but says the outlook is expected to improve.

Lessons to learn from the Clear kiosk program's demise

The registered traveler program's abrupt closure shocked its 200,000-plus members last month. Here's a look at what may have gone wrong.

Commentary: An airline self-service revolution?

As mobile self-service gains traction in the airline industry, the role of the check-in kiosk may be changing.

Self Service Excellence Award winners, Part I

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A look at three of the award-winning self-service deployments from this month's KioskCom Self Service Expo in Las Vegas.

Profile: Library of Congress kiosks put three awards on the shelf

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After making a splash at this month's KioskCom Self Service Expo, a kiosk deployment at The Library of Congress continues to wow visitors and set the bar for…

KIOSKCOM: Keynote speaker discusses secrets behind success with airline self-service

Delta Air Lines maximized efficiency, saw customer satisfaction increase.

Special summit will again offer secure, open forum for deployers

by Kiosk Marketplace

Away from suppliers and media, users can share questions, concerns for their self-service projects.

GlobalShop 2009: Optimism and strength

by James Bickers — Editor, Networld Alliance

Despite the economic chill in the air, attendees and exhibitors made last week's tradeshow a success in the eyes of its organizers.

Ask the Experts: Identifying the characteristics of a good narrator for kiosk voice prompts

What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts? Allison Smith, a professional voice actress who…

Mobile boarding passes herald cell-phone self-service for travel

As more airports use paperless ticketing and mobile check-in, the technology spreads to other travel-related industries.  

Self-service bike kiosks hit D.C.

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Rising gas prices may spell success for bike-rental kiosks.

China kiosk show approaches

China's only self-service show to feature digital signage, POS and kiosks.

European market growing

Summit Research's report takes a look at trends in the kiosk industry.

‘The year of digital media' for NCR

by Tracy Kitten — Editor, AMC

NCR execs tout 2008 as being a year of change in the self-service space.

KioskCom Las Vegas wraps

EyeSite kiosk sticks out among the record number of exhibitors.

The man behind KioskCom

The head of Self Service Expo and The Digital Signage Show talks.

Trade shows converge on Vegas

The Digital Signage Show debuts alongside Self Service Expo.

Hotel kiosks do the right things

Getting the most of a hotel check-in kiosk deployment.

A better way for airport check-in

Check-in process gets passengers through its lobby quickly.