Shopping 'buddy' provides next level of service

November 2, 2005

Grocery retailers were among the first to venture into the self-service arena with the installation of self-checkout lanes, and consumer response to the…

Helping customers make choices

November 2, 2005

Choice is a good thing. It stands to reason, then, that more of a good thing is better.

Outside matters

November 2, 2005

One of the biggest allures of self-service technology is the ability to make a location unmanned, but such an approach usually involves placing a kiosk…

Signage helps create 'the want'

November 2, 2005

It's easy to get wrapped up in the excitement of developing and deploying a kiosk, and it also is easy to devote most of your focus to the productivity and…

Kodak opens digital photo galleries

November 2, 2005

Forbes: Eastman Kodak has opened a temporary gallery on Wooster Street in SoHo to showcase its latest lineup of digital imaging products, like Wi-Fi enabled…

Maintenance: Do-it-yourself or hire a pro?

November 2, 2005

Planning, purchasing and installing a kiosk program is a big task, and one that deserves some applause when done properly. But once the machine is turned on…

Checking into cash

November 2, 2005

Millions of paychecks are placed into eager hands every week. While many of those checks will be deposited in a bank account, a significant number will be…

The new age of advertising

November 2, 2005

Dynamic digital signage has become known as the next killer application for the new generation of sign technology in the advertising industry. A digital…

Vending continues its evolution

November 1, 2005

Vending machines aren't often hailed by consumers as being the most customer-friendly devices. In fact, they've probably received more than their share of…

Vending continues its evolution

November 1, 2005

Vending machines aren't often hailed by consumers as being the most customer-friendly devices. In fact, they've probably received more than their share of…

Now which blue bucket was it?

November 1, 2005

In retail, labor is a key issue that affects all aspects of the business. Labor impacts profitability, customer satisfaction and the ability to attract new…

Wired magazine to open kiosk-based gadget store for holidays

October 31, 2005

BetaNews: Wired Magazine said Tuesday that it plans to open a retail location in the Soho District of Manhattan, which would stay open from November 18 through…

Coinstar to install machines in Wal-Mart

October 27, 2005

The Street: Coinstar said that it will install 100 of its self-service coin-counting machines in Wal-Mart stores on a test basis. There isn't a long-term…

Record stores can't beat 'em, may join 'em

October 26, 2005

The Modesto Bee: Record stores are inviting the enemy in.

Vodafone UK deploys mobile phone vending machine

October 26, 2005

Channel Register: Vodafone UK has deployed two vending machines which will allow panic-stricken and mobileless punters in Manchester to buy a handset with a…

CASE STUDY: Polaris ATV puts shoppers in the driver's seat

Sometimes, self-service can do much more than process transactions or speed the flow of information. Sometimes, it can create thrilling new customer…

Wal-Mart pulls plug on Xbox kiosks

October 25, 2005

Gamespot: Gamers looking to be among the first to get their hands on an Xbox 360 controller at Wal-Mart demo kiosks can still do it, but they won't actually be…

Show emphasizes the big picture of self-service (cont.)

by James Bickers — Editor, Networld Alliance

The name change was telling: The Self-Service & Kiosk Show (formerly The Kiosk Show) took a much broader view of self-service as a business strategy. Kiosks…

Why retailers may find RFID is essential

October 24, 2005

The Wise Marketer: When it comes to new technologies that have proved themselves effective, it's no longer just a matter of keeping up with the crowd.

Planar lets kids customize their Hot Wheels cars at FAO Schwarz

October 24, 2005

BEAVERTON, Ore. - Planar Systems Inc., provider of flat-panel display systems, is bringing the power of touchscreen technology to enthusiasts of Mattel's Hot…