Helping customers help themselves

by Dean Sanders — Director, industry Sales, Zebra Technologies

Today's shoppers want instant access to information to locate what they want and where they can get it, compare prices and find out what others think about the…

Kiosks help IKEA track customer loyalty

May 21, 2012

IKEA's new kiosk-based loyalty program IKEA FAMILY has already attracted more than 1.6 million members since its launch a few months ago.

App allows retailers to control Internet experience on tablet kiosks

May 21, 2012

ArmorActive's new closed Internet browser app, ActiveKiosk, for the iPad and other iOS devices is now available for free on iTunes. By either limiting or…

Texas shoppers can fund PayPal accounts at Coinstar kiosks

May 17, 2012

PayPal and Coinstar are testing a secure way for consumers to fund their PayPal accounts with cash and coins at select grocery stores through Coinstar kiosks.

Portugal opens 'never-closing post office'

Escher Group's software helps CTT Portugal deliver self-service post office.

Take a stand against 'showrooming' with digital signage, kiosks (Commentary)

Retailers can use digital signage and kiosks to get customers to buy in-store rather than online.

Portlogic develops mobile coupon delivery system

May 9, 2012

Portlogic Systems Inc., a mobile and Internet software developer and kiosk solutions provider, has launched its new proximity coupon push system. The…

AT&T releases mobile checkout app for retailers

May 8, 2012

AT&T is helping retailers shorten their checkout lines with its newest product, VeriFone GlobalBay Solutions, that allows associates armed with mobile…

World's smallest retailer makes Omaha debut

May 7, 2012

Many attendees of this weekend's Berkshire Hathaway annual meeting in Omaha saw something they'd never seen before, a complete retail store in just 2 square…

7-Eleven using smartphones to launch interactive campaign

May 7, 2012

Thailand 7-Eleven customers can now use their smartphones to interact in real time with television, online and radio commercials. Powered by technology from…

Kiosks 'Going Postal' in North Virginia stores

The U.S. Postal Service is testing shipping kiosks in retail settings.

Study: Adoption of contactless payments shows 30% lift in total spend

May 4, 2012

MasterCardAdvisors has released the results of its first PayPass Adoption Study, a quantitative analysis of the changes in U.S. account transaction behavior…

NCR's Silver is 'more than a mobile POS solution'

NCR is confident that independent retailers will quickly adopt its new "total retail solution."

MicroMarket kiosks upgraded

May 2, 2012

365 Retail Markets recently added more than 20 new features to its SmartHub Gen II MicroMarket kiosk, a 24/7 unmanned self-checkout MicroMarket that can offer…

Survey: 66 percent of retailers exploring mobile POS

April 30, 2012

Motorola Solutions has released a report that shows an increasing interest from retail, hospitality and field service industries for mobile Point of Sale…

Self-service Vending Fridge now available

April 26, 2012

There's a new refrigerator on the market that allows customers to buy cold products using QR codes and a Mobile App. The Vending Fridge, created by ShelfX, a…

Furniture kiosk brings online experience to stores

April 25, 2012

Natuzzi Americas, a leather upholstery company, has unveiled an interactive kiosk for retailers to help deliver product information, videos and photos to…

Asteres to provide kiosks to 200 health care facilities

April 24, 2012

Asteres Inc., a provider of automated kiosks for prescriptions and personal care products in retail, hospital and Veteran's Affairs/Department of Defense…

Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

Portlogic integrates mobile coupon technology

April 24, 2012

Portlogic Systems, a mobile and Internet software developer and kiosk solutions provider, has integrated Clip Mobile's mobile couponing technology within its…