Infographic: Are Aussies indicative of the future of customer service?

Australian customers overwhelmingly preferred self-service to human interaction, according to a recent study by the firm Galaxy Omnibus in Australia. In fact…

Will poster shopping change the face of retail?

March 23, 2012

Since Tesco's poster retail experiment in a Korean subway station last June, the idea of using QR codes and NFC tags to let consumers make purchases from…

Coinstar counting on new kiosk concepts to expand footprint

Movie rentals and coin counting aren't the only markets Coinstar hopes to dominate.

Retailers on trend with mobile technology

March 19, 2012

Retailers are following the old adage of "If you can't beat 'em, join 'em" when it comes to mobile technology. Instead of fighting it, they are arming their…

Biometrics makes tanning quick, easy at NY salon

March 19, 2012

Customers of Zoom Tan, a tanning salon chain in New York and Florida, can pay for sessions and sign in with a touch of a finger now that the salon has…

Rapid Displays launches gender, age- tracking kiosk (video)

VP explains how the software can help retailers target shoppers.

Heartland's Mobuyle iOS payment solution now available

March 14, 2012

Mobuyle mobile payment acceptance solution is now available on Apple iOS mobile devices, Heartland Payment Systems announced today. The app enables merchants…

Wine-selecting kiosks succeeding in supermarkets

British kiosk company is coming to America.

Moosejaw now offering mobile checkouts

March 13, 2012

Moosejaw, an outdoor gear and apparel retailer, is now equipped to perform customer checkouts from anywhere in its stores. It recently deployed Lin?a-pro from…

Kiosks4business exhibits custom kiosks in London

March 13, 2012

Kiosks4business will debut its new range of multitouch kiosks designed for retail settings today and tomorrow at the Retail Business Technology Expo in London.

QA Graphics to demo kiosks at NRA

March 9, 2012

QA Graphics, an Iowa creative design firm, is showcasing its solutions, including interactive nutritional kiosks, digital menu boards and mobile apps May 5-…

Fashion fitting going high-tech in US malls

March 8, 2012

Shoppers at malls throughout the country will experience new fitting room technology March 16 when Me-Ality—Measured Reality celebrates its official launch.

Company launches Web app, rental kiosks for self-service storage

March 6, 2012

Akiba by Rental Payment Solutions has launched its web application allowing self-storage customers to reserve and lease storage units in real time on stores…

Kiosk helps retailers create link between stores, social media (video)

Retailers can have more control over their social media presence.

Study: Shoppers don't think m-commerce is secure

February 27, 2012

Only a limited number of shoppers are using mobile technologies to buy their goods, despite ongoing investments in a multi-channel approach from retailers…

Olea to debut retail kiosk at CETW

February 23, 2012

Olea Kiosks will soon unveil its latest kiosk designed for retailers looking to deploy a machine with a small footprint.

Indian mall using kiosks to promote sales, brands

February 20, 2012

Touch Infotainment, promoted by JGI Ventures, has designed a kiosk that tells shoppers about all the deals offered by various brands at a mall. It can give…

TOSHIBA TEC launches kiosks to help retailers build branding

February 20, 2012

TOSHIBA TEC has launched a series of Kiosk solutions to deliver the most accurate and up-to-date information to retail customers in an accessible manner…

Kiosk getting UK shoppers high

Ellis Brigham hopes to drive traffic with altitude-testing kiosk.

Study: Online retailers aren't ready for tablets

February 17, 2012

Fewer than one-third of retailers have optimized sites for tablet commerce, according to a report, "Mobile & Tablet e-Commerce: Is anyone really ready?" by…