How new technologies will redefine the automated retailing experience, part 1

Interest in creating enhanced user interactivity at the point of purchase coupled with the availability of new payment options, as well as interest in more…

As virtual and augmented reality unfold, kiosks play a role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.

Fresh food vendor teams with USA Technologies to enable contactless payments

June 30, 2017

USA Technologies, a provider of cashless and mobile transactions in self-serve retail, is partnering with JuiceBot, a California based technology company…

Provision Interactive Technologies partners with Discount Drug Mart on 3D Savings Center kiosks

June 29, 2017

Provision Interactive Technologies Inc. has entered into a multi-year partnership agreement with Discount Drug Mart Inc. to install Provision's proprietary 3D…

Expanding digital signage capabilities drive growth for outdoor interactive kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks are providing outdoor environments with new ways to promote their offerings as well as new revenue opportunities in the form of paid digital…

American Green introduces biometric verification for dispensing age-restricted products

June 26, 2017

American Green has introduced a vending system that enables the vending of controlled or age-restricted products using biometric verification, according to a…

Carvana reports revenue gain and bigger net loss for 2017 Q1

June 26, 2017

Carvana, a publicly-traded company that offers an economical way to buy used cars using a vending system and has raised millions from investors, reported…

McDonald’s shares hit new high over self-order kiosks

June 22, 2017

McDonald's shares hit an all-time high Tuesday as Wall Street expects new digital ordering kiosks that will replace cashiers in 2,500 restaurants will boost…

Millennials weigh in on how they shop

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…

Equipment maker Leer Inc. introduces all-steel ice vending machine

June 21, 2017

Leer Inc. USA, a manufacturer of ice merchandisers, announced an all-steel construction ice vending machine. The VM40 delivers a contemporary look and 24/…

Auto Master Systems Inc. and QuotePro Kiosk partner to serve dealers

June 20, 2017

Auto Master Systems Inc., a provider of dealer management systems for the QuotePro Kiosk, have fully integrated, the companies announced in a press release.

Data analytics hold the key to understanding and guiding the retail customer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…

Customer experience is defined at new levels during ICX Summit 2017

by Lyle Bunn — Strategy Architect, BUNN Co.

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Neiman Marcus embracing innovative tech from the front door to the dressing room

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…

Gemalto offers self-serve kiosks for enrolling customers in store branded credit cards

June 15, 2017

Gemalto, a provider of digital security, has introduced a self-serve kiosk to allow retailers to make enrollment in store branded credit cards more convenient…

Interactive Customer Experience: the start of a daunting, yet exciting journey

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…

Brown University students develop smart kiosk for choosing recipe spices

June 12, 2017

A group of Brown University students has developed a smart kiosk called Zest that uses computer vision to recommend spice combinations for cooking.

Consumers love tech in the brick-and-mortar retail experience

June 12, 2017

A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience.

Kiosks help keep brick and mortar stores relevant as e-commerce expands

Interactive kiosks offer retailers a tool for allowing customers to join the e-commerce experience with in-store purchasing by allowing shop to shop for both…

Port of San Diego to install 30 interactive kiosks to promote attractions

June 6, 2017

The Port of San Diego will install 30 interactive kiosks in 2018 to promote attractions, according to NBC 7 San Diego. The kiosks will enable visitors to find…