NEXTEP announces key self-service client wins

March 17, 2009

TROY, Mich. — NEXTEP SYSTEMS, a developer of self-service solutions for the food service industry, has announced a number of key client wins.   Among other…

Self-service lets man cross country with fewer than five words

March 15, 2009

San Jose Mercury News: It was 2004 when Andy Wood, an associate professor for San Jose State University, chose to test the boundaries of self-service. His…

McDonald's self-service kiosks relieve pressure on hurried customers

March 11, 2009

Wall Street Journal: McDonald's is increasingly using self-service kiosks to give customers more options. In France, for instance, a top complaint was that…

Cowboys, Yankees stadiums introduce new apps for self-service kiosks, digital signage

March 9, 2009

The Boston Globe: Sporting events of the near future will rely on self-service technology to enhance the game experience. Kiosks will provide ticket upgrades…

uWink restaurant features self-order and pay, plus touchscreen games

March 9, 2009

TORONTO — Volante Systems recently announced a partnership with uWink, a new interactive restaurant and entertainment concept, to offer the uV Hospitality…

Ask the Experts: How can you avoid self-service legal mistakes?

March 5, 2009

What are some of the most common legal mistakes that self-service deployers make? Larry Washor, attorney with Washor & Associates, offers his expertise.

Domino's self-service kiosks, other order options boost sales

March 4, 2009

Vnunet.com: Domino's plan to improve ordering and service includes in-store kiosks and mobile computing to offer services such as a nearest-store finder. The…

Ask the Experts: Identifying the characteristics of a good narrator for kiosk voice prompts

What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts? Allison Smith, a professional voice actress who…

Nutrition info kiosks help Au Bon Pain make list of healthiest fast food chains

March 1, 2009

CBS News: Health magazine listed computer kiosks providing nutritional information as a reason why Au Bon Pain is one of the top 10 healthiest fast food…

Knoxville uses TouchKnow&Go kiosks to advise visitors of attractions, restaurants

February 22, 2009

Knoxnews.com: The Knoxville Tourism & Sports Corp. is using four TouchKnow&Go electronic kiosks that will give people information on restaurants…

NEXTEP adds self-order kiosks, digital menus to Boston, Philadelphia airports

February 19, 2009

TROY, Mich. — NEXTEP SYSTEMS has implemented self-order kiosks and digital menu boards for multiple eatery concepts at Boston's Logan International Airport, as…

Restaurant executives talk self-service benefits

February 15, 2009

Nation's Restaurant News: Time is money, so the adage goes. That's especially true when a slow-moving line at the service counter of a quick-service…

Ask the Experts: Preventing card data breaches

What actions can be taken, both by consumers and the card associations, to prevent another major card data breach, such as those that occurred at T.J. Maxx and…

Tulare County officials show how kiosks can be used for tourism

February 9, 2009

Visalia (Calif.) Times Delta: Tulare County tourism officials will unveil a demonstration of their visitor information kiosk at the World Ag Expo in Tulare…

XPIENT debuts restaurant kiosk modeled after grocery self-checkout

February 9, 2009

XPIENT Solutions showcased its kiosk management point-of-sale system last week at the North American Association of Food Equipment Manufacturers Show and…

Little Rivers Casino employees order meals on new NEXTEP kiosks

February 3, 2009

MANISTEE, Mich. — Little River Casino, with 900 employees from a four-county region, added NEXTEP SYSTEMS touchscreen kiosks to automate employee meal…

Telequip announces new design for CX25 self-service coin dispenser

February 1, 2009

SALEM, N.H. — Telequip, a provider of automated coin-dispensing solutions, has announced a new design for its CoinXpress coin dispenser, the CX25, which is…

NEXTEP teams with METRO diner for touchscreen kiosks, digital menu boards

January 28, 2009

TROY, Mich. — METRO Silver Diner has selected NEXTEP SYSTEMS to implement touchscreen order kiosks and digital menu boards throughout its new METRO restaurant…

PHOTOS: KFC trials self-service, sees basket sizes jump

January 25, 2009

Silicon.com: Colonal Sanders has tried self-service and, if customer response is any indicator, it's finger-lickin' good. A KFC franchise in North Wales began…

Payment processor breach could be among biggest ever

January 20, 2009

The Washington Post: A data breach last year at payment processor Heartland Payment Systems may have compromised tens of millions of credit and debit card…