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Customer Experience News & Media

Why BOPIS, BORIS are retail's new cornerstones

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior VP of RFID solutions at SML RFID, explains why having an effective omnichannel solution is no longer about getting a competitive…

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Daktronics, Diversified delivers LED video wall to Syracuse University

September 8, 2021

To deliver a curved LED video wall for Syracuse University's Schine Student Center, Daktronics, a video display manufacturer, partnered with Diversified, a…

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Carousel Digital Signage keeps students informed at Maine high school

September 7, 2021

Carousel Digital Signage deployed its Carousel Cloud network recently at Mount Desert Island High School in Bar Harbor, Maine, delivering digital signage…

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Looking for sanitation products for hard surfaces? Options abound

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Providers of self-service equipment oftentimes find themselves under greater scrutiny when it comes to sanitation than in the pre-pandemic era.

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ITL showcase latest innovations at Paris Retail Week

Innovative Technology are preparing to showcase their latest innovations at the 7th edition of Paris Retail Week on 28-30 September 2021 in the Pavilion 7.2 of…

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Don’t miss ‘Phygital: Where Physical and Digital Intersect’

The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore 'Phygital: Where Physical and Digital Intersect,' in a panel talk…

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Toronto Blue Jays stadium introduces Reverse ATMs for fans

September 1, 2021

Azimut, a self-service solutions provider specializing in kiosks for banks and telecoms, recently debuted its Reverse ATM, a self service kiosk that helps…

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Morgan Petty tabbed as executive director of ICX Association

August 31, 2021

Networld Media Group has appointed Morgan Petty as the executive director of the company's Interactive Customer Experience Association.

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Minnesota dry cleaner opens locker-based service

August 31, 2021

CD One Price Cleaners, a laundry and dry cleaning service with nearly 40 locations across the Midwest, opened its first locker-based location at 415 17th Ave N…

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Rewe Digital teams with Vodafone on driverless mobile snack kiosk

August 31, 2021

The "Snack Mobil," a driverless kiosk offering 32 snacks developed by Rewe digital and Vodafone, begins live operations following a test in Cologne, Germany…

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New York’s LinkNYC kiosks to receive 5G upgrades despite critical state audit

August 31, 2021

The digital LinkNYC Wi-Fi kiosks that provide free phone service in New York City will have 5G installations next year, despite a negative report released last…

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How 5 technologies are changing the self-service landscape

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A NAMA session explored five technologies that improve efficiency: artificial intelligence, robotics, cyber security, recognition validation and the European…

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The era of ‘artainment’ unfolds

by Kevin Williams

The next phase of out-of-home entertainment addresses the needs of a highly sophisticated audience, which has access from home to the widest possible selection…

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San Diego State offers free COVID-19 tests via vending machines

August 30, 2021

San Diego State University students can get COVID-19 tests from approximately 20 vending machines recently installed on the college campus, according to…

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El Paso utility deploys payment kiosks

August 30, 2021

El Paso Electric customers can now pay their electric bills at kiosks at five locations, including outside the EPE customer care facility, according to a…

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Alabama installs voter registration kiosks at college campuses

August 27, 2021

College students in Alabama will be able to register to vote at kiosks on several college campuses, thanks to installations announced by Montgomery County…

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Pyramid Computer Kiosk optimizes restaurant operations at Finnish QSR Hesburger

The major Finnish fast-food chain Hesburger decided on POLYTOUCH® PASSPORT 32 kiosks to optimize processes - and will start the rollout for every restaurant.

Presented by Pyramid Computer GmbH

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Wisconsin town to have downtown wayfinding kiosk

August 26, 2021

Phoenix Park in Eau Claire, Wisconsin will feature an ADA-compliant kiosk with touchscreens on two sides that will display downtown wayfinding information and…

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Singapore installs vending machines for contact tracing tokens

August 25, 2021

Singapore residents will be able to replace faulty contact tracing tokens or tokens out of power at TT token replacement vending machines, thanks to the…

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Olea Kiosks introduces height adjustable kiosk

August 24, 2021

Olea Kiosks Inc., a provider of self-service kiosk solutions, introduced its height adjustable base for the Austin series kiosk, according to a press release.

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