Customer Experience News & Media
Talking With Danny Turner: Focus on customer journey to optimize digital experiences
by Kevin Damask — Editor, Digital Signage Today
As digital signage continues to advance in retail, brands are putting more focus on improving customer experience. Danny Turner, SVP of creative programming…
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Arkansas firefighters save trapped kitten from ATM
July 29, 2022
Firefighters in Fort Smith, Arkansas saved a kitten from a Regions Bank ATM on July 28. The Fort Smith Animal Haven gave the cat the name Cash in honor of its…
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Tesla introduces EV charger pod lounge with vending machines
July 28, 2022
Tesla has installed a pod lounge at a Supercharger station in Germany equipped with vending machines for coffee and food under a partnership with bk World, a…
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FMA Magazine - Summer 2022 - Issue 11 Book
In this issue: A complete guide to point of purchase displays, 5 things your kiosk should do, the future of car kiosks, partner spotlight: Instorescreen
Presented by Frank Mayer and Associates, Inc.
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New York counties install Narcan vending machine
July 28, 2022
People in Delaware and Ostego counties in New York can get free Narcan from a vending machine at the Friends of Recovery of Delaware and Otsego Counties Inc.
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Kodak Alaris introduces mail-in ballot processing solution
July 27, 2022
Kodak Alaris has introduced a scanning solution to automate the processing of mail-in ballot envelopes for U.S. elections, according to a press release. The…
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Testing new technology? Run, don’t walk
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Service businesses are relying on machine learning, unattended order stations and social media outreach, with additional solutions on the way.
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San Diego County to deploy Narcan vending machines
July 27, 2022
People in San Diego County, California suffering from opioid addiction will be able to access Narcan, a drug that combats the effects of opioid, in vending…
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Robots deliver food, beverages to customers at Korean airport
July 27, 2022
Travelers at the Incheon International Airport in Korea can have food and coffee delivered by robots launched by Baemin, an app provider, according to a report…
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Vietnam bank introduces automated teller machines
July 25, 2022
Bac A Bank, a Vietnamese bank, has introduced automated teller machines to allow customers to conduct essential banking services such as opening an account…
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Smarter customers want smarter checkout
by Simon Powley — Head of Advisory Services, Diebold Nixdorf
Retailers need a smarter checkout that can cater to the full spectrum of outcomes their customers expect in a 'successful' retail experience.
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California county deploys COVID test vending machines
July 22, 2022
Yolo County, California is installing five vending machines to provide free COVID tests available 24/7 across the county, according to a fox40.com report.
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Raleigh-Durham airport offers ‘virtual food hall’ for mobile, kiosk orders
July 22, 2022
Travelers at Raleigh-Durham International Airport can now order meals for pick-up through Reef's first-of-its-kind virtual food hall, a ghost kitchen, in…
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Medical tech firm teams with Kiosk Group on portable telehealth machine
July 22, 2022
Hawkeye MedTech, Inc., a Maryland medical technology company, has partnered with the Kiosk Group Ltd. to produce a portable telehealth tablet, blood pressure…
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Comptek Technologies provides smart poles for NYC’s Link5G initiative
July 21, 2022
Comptek Technologies, an Aero Wireless Group company and a manufacturer of smart poles and concealment shroud solutions, has joined the Link5G initiative, a…
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Intersection, Vistar Media partner to expand OOH at transportation hubs
July 21, 2022
Inventory from Intersection, an out-of-home media company, is available for purchase via the supply-side platform from Vistar Media, a provider of software for…
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UK seeks input from biometric providers for vetting immigrants
July 21, 2022
The British Home Office, a ministerial department of the U.K. responsible for immigration and security, is seeking input from biometrics companies that can…
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22Miles upgrades its content management software
July 20, 2022
22Miles, a provider of visual communications and interactive experience technology, has upgraded its content manager software, according to a press release.
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Vision-Box introduces mobile biometric security gateway device
July 20, 2022
Vision-Box, a Lisbon, Portugal based provider of biometric recognition, digital identity and travel management solutions, has introduced its Seamless…
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‘Go Mobile’ Taco Bell in Nevada eliminates indoor dining
July 19, 2022
The first West Coast Taco Bell to only allow self-order kiosks and drive thru ordering has opened in North Las Vegas, according to a report in The Las Vegas…
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