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Customer Experience News & Media

Aratek intros biometric ID check kiosk for border crossing

November 30, 2022

Aratek, a Taiwan based security and biometrics supplier, will present its self-service kiosk that can read multiple e-passports and IDs at the 6th Border…

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The Right POS System For Wash-And-Fold Laundry Services

In this post, we’ll go over the correct hardware your POS system should include for your wash-and-fold service to be successful.

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Honda intros battery swapping machines in Japan

November 29, 2022

Honda Motor Co. Ltd. has introduced the "Honda Power Pack Exchanger e:" battery swapping station in Japan, with the first unit delivered to Gachaco Inc., a…

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Don’t miss: Digital transformation and choosing the right technology

November 28, 2022

A host of new technologies — artificial intelligence, computer vision, machine learning and other technologies — offer convenience services operators new tools…

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Addressing Consumer Desire for Contactless Shopping

Kiosks are helping meet a growing taste on the part of shoppers for speed, convenience and minimal staff interactions.

Presented by KioskMarketplace.com

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Pittsburgh airport tests autonomous delivery robots

November 28, 2022

Travelers at Pittsburgh International Airport can have smartphone orders delivered to them by autonomous robots, according to a triblive.com report. The…

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HappyOrNot teams with Raydiant to gain user feedback on self-service touchscreens

November 23, 2022

HappyOrNot, a customer feedback company, has partnered with San Francisco-based digital signage company Raydiant to make its touch activated feedback solution…

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FMA Magazine - Fall 2022 - Issue 12 Book

In this issue: Adding Custom Retail Displays, Top Questions for Retail Display Manufacturer, Benefits of Large Screen Kiosks and Self-check-in Kiosks to Play…

Presented by Frank Mayer and Associates, Inc.

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Implementing Self-Service Kiosks: What’s on the Horizon

The role of in-person dining interactions is changing drastically. Kiosks are likely to play a major role in those changes.

Presented by KioskMarketplace.com

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Historic Bronx Opera House deploys Stayntouch PMS, self-check-in kiosk

November 22, 2022

The Opera House Hotel, a hotel located in the historic Bronx Opera House, has deployed Stayntouch mobile PMS and ID scanning-enabled self-check-in kiosk…

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Aroma360 introduces interactive scenting kiosk

November 22, 2022

Aroma360, a scent marketing and scent branding company, has introduced the Interactive Scenting Kiosk, a free-standing LCD display with embedded…

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Retail Wayfinding Kiosks on the Move: How To Cash In

November 21, 2022

Outdoor and indoor wayfinding kiosks can provide up-to-date information 24 hours a day to both residents and visitors to retail environments. As such, they…

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Canadian lottery to deploy Scientific Games POS technology

November 21, 2022

The Atlantic Lottery, a Canadian lottery, will deploy Scientific Games' Wave POS technology across its 3,000 locations in the Canadian provinces of New…

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Luxembourg law firm deploys touchless kiosk for staff communication

November 21, 2022

Arendt, a law firm with more than 1,000 employees in Luxembourg, was seeking an interactive solution to create a channel of communication with its staff, and…

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US considers more regulations to help disabled use self-service kiosks

November 21, 2022

As self-service expands at a fast pace at retail, many machines do not sufficiently accommodate disabled persons, according to a report in The Wall Street…

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Finalists announced for 2022 Self-Service Innovation Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Self-Service Innovation Awards will be presented on Wednesday, Dec. 15 at 5 p.m. at the Self-Service Innovation Summit.

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World Giving Machines expand internationally

November 21, 2022

The World Giving Machines, vending machines sponsored by The Church of Jesus Christ of Latter-day Saints allowing people to make holiday donations to…

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3 Washington counties get Narcan vending machines

November 18, 2022

Five vending machines offering Narcan have been installed in health centers in three southwest Washington counties, according to a kptv.com report.

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How The POS Can Help Retailers Prepare For The Holidays

The right technology can help short-staffed retailers survive the holiday season and thrive in it. After all, making a positive, lasting impression on shoppers…

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Detroit bike rental provider joins DivDat payment kiosk network

November 17, 2022

MoGo, a Detroit-based nonprofit organization that offers bicycle-sharing in Detroit, has joined DivDat's Detroit Payment Network, and can now accept cash…

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