Customer Experience News & Media
How O’Hare taps self-service to meet the post pandemic customer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Chicago's aviation department responded to COVID by upgrading vending and self-checkout options that have largely restored concessions sales to pre-COVID…
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Acai specialist expands from brick-and-mortar to self-serve, robotic smoothie kiosk
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Entrepreneur Charles Lee is on a growth curve with both his brick-and-mortar restaurants and free-standing, unattended robotic smoothie machines.
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Phone charging provider moves from ‘pay to play’ to monthly rental
December 13, 2022
Electron, a provider of phone charging stations, recently moved from a pay to play model, charging end users per charge, to a flat monthly rental, allowing…
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Invenda teams with DOOH solutions provider on programmatic advertising
December 13, 2022
One Tech Group GmbH, a Hamburg, Germany-based provider of digital out of home and retail solutions, has teamed with Invenda, a developer of automated retail…
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The Digital Transformation Checklist All Businesses Need
Although it’s hard to predict what customer trends will pop up in the years ahead, one preference that will only continue to grow: an increasing expectation…
Presented by Burroughs, Inc.
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PPDS names Nick Begleries VP North America commercial
December 12, 2022
Philips Professional Display Solutions, a provider of digital signage and interactive displays, has named Nick Begleries commercial vice president for…
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Wirelessly powered displays charge profits in retail, restaurants, beyond
by Daniel Brown — Editor, Networld Media Group
Daniel Black from Glass-Media and Ori Mor from Wi-Charge explain how wirelessly powered digital signage is fueling sales and transformation in c-store retail…
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Wisconsin county installs free Narcan vending machine
December 12, 2022
Individuals struggling with opioid addiction can access free Narcan, a nasal spray that reverses opioid overdose, at a vending machine in the lobby of the Rock…
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Self-Service Innovation Summit ‘Lunch & Learn’: How 5G Can Transform Self Service
December 9, 2022
As businesses and organizations work to extend their customer reach, 5G offers innovative opportunities previously unattainable with wired or other types of…
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Paris Hilton shows off $35K champagne vending machine
December 9, 2022
Celebrity Paris Hilton has taken luxury vending to a new height, showing her mother's Moët & Chandon champagne vending machine on social media, according…
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Cincinnati harm reduction machine reverses 960 opioid overdoses
December 8, 2022
A self-service vending machine filled with harm reduction supplies helped reduce Hamilton County, Ohio's opioid overdose deaths in 2021, according to research…
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Texas college restaurant offers robotic waiter
December 7, 2022
Patrons at Eric's Restaurant at the Hilton University of Houston can now be served by a delivery robot named "Servi" provided by the college's hospitality…
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Thales Group introduces multimodal biometric pod for border control
December 6, 2022
Thales Group, a Paris based technology provider, has introduced a multimodal biometric pod to manage travelers' border and immigration processes, according to…
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ECR Retail Loss releases data on fixed self checkout solutions
December 6, 2022
ECR Retail Loss, a U.K. based organization that studies and recommends solutions for retail loss, has released some data points on fixed self checkout spaces…
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TSA expands facial recognition ID verification at airports
December 6, 2022
The Transportation Security Administration has been testing facial recognition technology to screen passengers at 16 domestic airports and plans to expand the…
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Coolgreens, Cash2Bitcoin among execs discussing profitability strategies at SSIS
December 5, 2022
With more sales channels reaching out for the consumer's dollar, convenience services has become more competitive than ever, and operators can no longer count…
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Toppan intros AI system enabling multiple robots to recognize humans
December 2, 2022
Toppan, a Tokyo based provider of communication, security, packaging, décor materials and electronics solutions, has introduced TransBots, a digital twin…
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Vendors Exchange International continues Giving Machine campaign partnership
December 2, 2022
Vendors Exchange International Inc., a Cleveland based provider of solutions to the convenience services industry, has continued its partnership with the…
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CoinFlip expands crypto ATMs to Puerto Rico
December 1, 2022
CoinFlip, a provider of cryptocurrency ATMs, has expanded to the Caribbean with four ATMs across Puerto Rico, according to a press release.
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Don’t miss this SSIS session: New Markets for Kiosks
November 30, 2022
Kiosks have been around for decades, but a variety of industries are embracing them now more than ever. Brands and retailers are finding that self-service…
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