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Customer Experience News & Media

North Carolina town upgrades utility boxes with wayfinding kiosks

April 14, 2022

Brevard, North Carolina is upgrading traffic light utility boxes with 6-foot high wayfinding kiosks that promote the community, sponsored by the Transylvania…

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Houston Astros install Amazon 'Just Walk Out' tech at Minute Maid Park

April 13, 2022

The Astros have teamed with Amazon to equip two food and beverage stores at Minute Maid Park with Amazon's Just Walk Out technology, providing fans a faster…

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Airport kiosk wants to know: Are you a terrorist?

April 12, 2022

A kiosk screen at an unnamed airport asks travelers if they are a terrorist, according a timesnownew.com report.

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SOS to install personal care kiosks at Boston’s Fenway Park

April 12, 2022

SOS, a creator and operator of interactive vending machines for public spaces, will install machines at Fenway Park, home of the Boston Red Sox, according to a…

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Creating a Safer Passenger Experience with Touchless Technology at Singapore Changi Airport

Singapore Changi Airport is nothing short of iconic. Named the world’s best airport for eight consecutive years, it’s practically a tourist destination in…

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7-Eleven Japan Takes Contactless Shopping to the Next Level with Holographic Self-checkout Kiosks

STOCKHOLM, SWEDEN, March 08, 2022 - 7-Eleven Japan has decided to run a pilot trial with contactless self-checkout kiosks with holographic displays.

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McCormick Place 'kills it' with convenience services back on the move

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Vending, micro market, coffee service and pantry service operators converged by the thousands onto the trade show floor for three days, anxious to find new…

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Robotic security kiosks make sure airport and amusement park visitors wear masks

April 11, 2022

Robotic security kiosks have begun checking whether visitors are wearing masks at Love Field in Dallas and at a couple of Six Flags facilities, according to a…

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PopID teams with Visa on facial verified payments in the Middle East

April 8, 2022

PopID, a consumer authentication service, and Visa have partnered to launch facial verification payment acceptance in the Middle East region, according to a…

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What comes after micro markets?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Looking beyond established convenience services to meet post-pandemic customer needs, a NAMA panel considers "smart stores" and catering.

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All-in-one panel PCs extend new technologies for self-service

To be successful, kiosks must immediately achieve two things: attract users and serve a purpose for those users. New generations of all-in-one panel PCs in…

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Bitcoin Depot at Circle K: an easy, intuitive buying experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Circle K recently deployed cryptocurrency ATMs that offer Ethereum and Litecoin in addition to bitcoin. Here's what a user experienced buying bitcoin from one…

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Axiomtek launches 21.5" Modular Touch Panel PC Designed for Interactive Viewing Experience - ITC210

Axiomtek announces the launch of the ITC210, a 21.5-inch modular touch panel PC powered by Intel® Smart Display Module (Intel® SDM). The scalable ITC21…

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Ann Arbor library has free Narcan machine

April 5, 2022

A free naxolene vending machine has been installed at the Ann Arbor District Library downtown, according to a fox2detroit.com report. Naxolene, also known as…

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Aramark to introduce self-service tech for 9 MLB stadiums under branding initiative

April 4, 2022

Aramark Corp., the food and beverage partner of nine Major League Baseball stadiums, has unveiled a new brand identity for its Aramark Sports + Entertainment…

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Cloudpick secures additional funding

April 4, 2022

Cloudpick, a provider of autonomous retail solutions, has secured additional investment from investors which it will use to increase its staff complement…

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PPE surge abates as pandemic softens, but health supply kiosks find a niche

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the demand for PPE kiosks has lessened since the start of the pandemic, it has not disappeared and is not expected to.

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Daktronics, Control Point Technology roll out LED video walls for sports betting

April 1, 2022

Daktronics, a producer of LED video displays, has partnered with AV integrator Control Point Technology to outfit nine current and soon-to-be-installed…

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Zytronic improves touchscreens with Cryptera security solution

March 29, 2022

Zytronic Displays Ltd. has introduced a more secure version of its touchscreens that supports PIN entry applications available through its development partner…

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Nominations deadline for Elevate Awards extended to April 1

March 29, 2022

The Interactive Customer Experience Association has extended the deadline for submitting nominations for its annual Elevate Awards to April 1.

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