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Customer Experience News & Media

Real Digital Media CEO to lead Tech Talk, panel at KioskCom and The Digital Signage Show

October 25, 2009

Real Digital Media (RDM), provider of the NEOCAST digital signage platform, has announced its CEO, Ken Goldberg, will lead a Tech Talk presentation at next…

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Empower Technologies selected for deployment at British Columbia Sports Hall of Fame

October 21, 2009

Empower Technologies, a Richmond, British Columbia-based provider of embedded computing systems, has announced a partnership with the British Columbia Sports…

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Price Checkers and Digital Signage Can Provide Data to Customers

Price checking scanners and digital signage can be integrated to allow retailers to enhance marketing and offer convenience for customers, leading to increased…

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Self-checkout smackdown: IKEA vs. Lowe's

Two self-checkout terminals at different big-box retailers reveal truths about the user experience.

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Virginia government deploys check-in kiosks statewide

September 20, 2009

Medical Check In Systems Inc. has announced the deployment of its Customer Service Check In kiosks in court and probation offices across the state of Virginia.

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Self-Checkout

Self-checkout has revolutionized retail by putting the “last mile” of the transaction in the hands of the shopper. In this exclusive guide, you will learn how…

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Ask the Experts: The convergence of kiosks and digital signage

Bob Ventresca, vice president of marketing for Netkey Inc., says there are a number of ways kiosks and digital signage can work together in a retail…

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NCR survey finds Canadian shoppers want more self-service

September 15, 2009

New survey results from NCR Corp. and BuzzBack Market Research indicate Canadian shoppers want more self-service in retail.   According to an NCR news…

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NextGen Research: Global kiosk market will reach 2.5 million in 2014

September 14, 2009

According to a new report from NextGen Research, "Next Generation Kiosks and Self-Service Technology: Providing the Customer a Better Experience While…

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ADFLOW named authorized reseller for NCR interactive kiosk solution

September 14, 2009

Self-service provider NCR Corp. has announced it will make ADFLOW Networks an authorized reseller for its SelfServ 60 customer-facing touchpoint kiosk.

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Tech start-up debuts interactive display case in NYC museum exhibit

September 13, 2009

Envelop Media, a technology startup based in West Liberty, Ky., has announced the deployment of a kiosk-display case hybrid prototype as part of the "Magna…

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KODAK intros new, more energy-efficient photo kiosk

September 13, 2009

The Eastman Kodak Company has introduced its newest photo kiosk model, the KODAK Picture Kiosk G4XE Order Station.   In a news release, the company says the…

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KioskCom, The Digital Signage Show promise new content for NYC editions

A $10,000 giveaway and execs from Coca-Cola and Coinstar get top billing at November's co-located tradeshows.

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Nanonation, LodgeNet announce digital signage partnership

September 8, 2009

Kiosk and digital signage software provider Nanonation has announced a partnership with LodgeNet Interactive Corp. to provide digital signage software and…

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Commentary: Using interactivity to go beyond traditional product packaging

Troy Carroll of Intava explains how retailers are combining creative packaging with interactive technology to connect with consumers at the point of purchase.

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Sam's Club, eSoles taking custom footbed kiosks on cross-country road tour

August 24, 2009

Sam's Club and eSoles Custom Footbeds are taking eSoles' 3D TruCapture kiosk scanning systems to Sam's locations across the United States in a series of "road…

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Ask the Experts: Finding the ROI in retail kiosks

Bob Ventresca of Netkey Inc. encourages retailers to approach their kiosk deployments as one facet of a holistic, multichannel gameplan.

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New kiosk app records videos, incorporates file sharing and social networking

August 20, 2009

Cincinnati-based video promotions company nSixty LLC has launched a kiosk application that incorporates video-recording kiosks with e-mail and Web-based file…

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