Self-service becomes retail infrastructure

by Richard Slawsky — Editor, Connect Media

Retailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline store…

Speaker Spotlight: Guy Carmeli, Pasta di Guy founder/chef

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Guy Carmeli, founder and chef at Pasta di Guy, is participating in a panel talk on crafting kiosk experiences at the upcoming Automated Retail & Kiosk…

Next gen kiosks innovate across industry applications

by Sandra Carpenter — Editor, Networld Media Group

Kiosks are transforming with AI and diverse inputs, offering personalized experiences beyond touchscreens.

ICX Summit celebrates 8th year this September

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

Hotels and restaurants juggle kiosks and mobile technology

by Elliot Maras — Editor, Automatic Merchandiser

Mobile technology has grabbed the limelight due to rapid consumer adoption, but restaurants and hotels continue to invest in kiosks as well as mobile…

Voting now open for 2017 Most Innovative Kiosk Awards

The 2017 Most Innovative Kiosk Awards recognize excellence and innovation in eight user categories -- financial, telecommunications, healthcare, restaurant…

How one health care kiosk is changing provider-patient dynamics

by Nicole Troxell — Associate Editor, Networld Media Group

KioskMarketplace spoke with Eric Anderson, COO of Clearwave, about his company's Clearwave Kiosk designed for the health care industry, to find out more about…

Sojourn kiosks offer dual convenience (Video)

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Portability and modularity offer ease of use in a traveling kiosk installation. 

The Top 10 kiosk stories of 2012

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Thanks to the power of website analytics, we have tallied the list of our most-read stories of 2012.

Technical challenges to NFC implementation: Lessons from the aviation industry

From passport readers to frequent flyer cards, NFC in aviation calls for the highest level of security.

Survey: Airline passengers want more self-service

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Automated check-in, baggage drop and boarding gates ranked high as technology priorities.

Check-in kiosks soon to be standard at hospitals (video)

Forbes interviewed Sandy Nix, president of CTS, about the future of self-service in health care

NCR demos self-service throughout travel process (video)

NCR uses Denmark tradeshow to showcase combined solutions for the retail, food and travel industries.

Experts discuss making kiosks accessible to the blind, Pt. 2

Several companies have already designed kiosks that can accommodate blind users.

Travel group lobbies for security-screening kiosks

The U.S. Travel Association is pushing for a domestic trusted traveler program.

Experts discuss making kiosks accessible to the blind, Pt. I

An advocacy group for the blind is suing over inaccessible airport kiosks; how hard is it to make the switch?

Students write prescription for kiosk success

A drug-dispensing kiosk took home top honors at Coinstar Inc.'s February Whiteboard Challenge at the Kellogg School of Management at Northwestern University.

Kiosk vs. Mobile: Industry insiders weigh in

As the popularity of mobile technology grows, will it spell the end for self-service as we know it?

Hotels waking up to self-service

As the travel market rebounds and occupancy rates rise, hotel operators are turning to self-service solutions.

NRF: IBM launches self-checkout system

IBM execs expect the company's new self-checkout system to change the way shoppers view self-checkout.