CHK America's transit kiosks boost transit use in Pittsburgh and Las Vegas

CHK America's Connectpoint Interactive Kiosks deployed in several locations throughout Pittsburgh and Las Vegas have produced unprecedented usage numbers in the transit industry, according to a press release. These initiatives focused on educating transit customers on services that are available via a simple user interface coupled with robust content.

Connectpoint Interactive Kiosks deployed throughout the Port Authority of Allegheny transit system reported, on one kiosk alone, monthly usage numbers for "route planning interactions" at 25,119 with "trail blazer" and "trip plans" at 2,370 and 1,177, respectively.

"The functionality of our CHK Connectpoint kiosks gives riders the information they need, when they need it, and where they need it, leading to more confident riders who use our system more frequently," Port Authority CEO Katharine Eagan Kelleman said in the press release.

Las Vegas RTC Transit has tallied on one of their kiosks monthly usage numbers at 18,932 for "route planning interactions," with "trail blazer" and "trip plans" at 4,461 and 2,476, respectively.

Connectpoint Interactive Kiosks allow customers to access real-time arrival information and plan their trip within the transit system while also being able to incorporate first and last mile choices — personal car use, bicycle or walking. In addition, the trip planning module allows the customer to interact with the mapping database so they can search for specific places without having to do a trip plan.

Photo courtesy of CHK America.


Topics: Government, Self-Ordering, Ticketing Kiosks, Transportation / Travel, Trends / Statistics


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