Kiosks Take on Non-Traditional Roles

Self-service kiosks have moved beyond their typical roles and are performing functions that were unheard of just a few years ago.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.




Virtual Currency: The Next Disruptor in Payments

Virtual currency, such as Bitcoin, is the next disruptor in payments. Adoption is on the rise and consumers want places to spend their bitcoin.

Type: White Paper

Sponsor:




Kiosks in Health Care 101

The health care industry is increasing its use of self-service kiosks in areas ranging from patient check-in to doctor consultations to the filling of prescriptions.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


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FEATURES


Micro markets: the self-service supermarket in the lobby

Micro markets are expanding rapidly across worksites and heavily trafficked areas because they provide a large variety of fresh and high quality food and refreshments to consumers eating on the run. The systems rely on self checkout kiosks and are far more popular with consumers than vending machines.

Customer perceptions about kiosks call for better messaging: We don’t have all the facts

A recent reader survey raised the issue of customer perception of kiosks. The industry needs better insight into customer perceptions as new capabilities provide new market opportunities.

What’s in store for 2017? Part 2: Mobile payments’ impact on kiosks will vary

Smart phones are driving an ecommerce revolution. While mobile payment can adversely affect the need for kiosks in some situations, most industry observers see mobile payments as another payment option that kiosk operators need to consider to meet consumer buying habits.

Top 5 stories for November: Reader interests cover diverse retail segments

Top read stories in November demonstrated the diverse interests of the KioskMarketplace reader audience. Topics covered a wide scope of retail segments, including supermarkets, ATMs and health care establishments.

Chargeback liability set to return for low-ticket cashless transactions: Are you prepared?

Card issuers agreed this past summer to postpone EMV liability for transactions under $25, but when the liability starts to take effect again next year, merchants that have not deployed EMV-compliant systems will once again face chargebacks.

Top kiosk stories for October: food and convenience dominates reader interest

Kiosk industry members clearly recognize the need to stay on top of change while making sure they are well grounded in sound operating practices.

It’s an exciting time to join the kiosk industry – glad to be on board!

The role of a trade media property is to serve as a forum for industry information and to harness this information to help industry members make productive decisions. Providing this service in a market changing as fast as the kiosk industry will test the acumen of even the most seasoned trade journalist.

Top 5 kiosk stories for September

The leaves are beginning to fall, and the heat is abating. Kiosk Marketplace is keeping the heat turned up with fresh stories on subjects ranging from digital signage to restaurants.

Can the Internet of Things boost customer experience?

The IoT is building up a lot of hype, but it is still unclear how it will improve customer experience. Panelists at the CONNECT Mobile Innovation Summit last month discussed where IoT is going and which direction it should take.

Kiosk top 5: August edition

Summer vacation is over and students across the U.S. are heading back to class. For Kiosk Marketplace, summer school was in session for a variety of hot topics, including restaurant and loyalty kiosks.

Retailers craft 'phygital' solutions

Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.


Pizza Pie bakes up ROI with loyalty kiosks

Kiosks in the restaurant sphere are a big hit due to their ability to draw in customers. One pizza franchise saw firsthand how effective a kiosk campaign can be when it helped drive a ROI of more than 2,000 percent.

Why choose retail kiosks?

Retail kiosks can offer benefits for both the customer and the merchant seeking to grow, providing everything from wayfinding and credit card applications to gift card vending and upselling suggestions.

Government kiosks provide omnichannel experience boost

If customer experience were a king, government offices would be the lowliest peasant. Omnichannel experiences can provide a much needed boost to their reputation, though, and kiosks provide a key component in the strategy.

Kiosks bring home the bacon: Top 5 stories July 2016

This July, McDonald's turned up the heat with virtual kiosks and robot powered kiosks turned it back down with frozen yogurt. These were just a few of the stories that debuted on Kiosk Marketplace on July 2016.

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Looking for the latest trends and statistics for the self-service kiosk industry? You're in the right place.

NEWS