Consumers Want More Tech In-store - Infographic

Survey shows that the majority of U.S. consumers want more tech in brick & mortar retail stores, restaurants & hotels

Type: Infographic

Sponsor: Bouncepad




Infographic – Consumers Adopt Card Payments at Unattended Terminals

As consumer behavior evolves, the ability to use payment cards in a range of unattended terminals is no longer simply a desire, but an expectation. This infographic reveals the results of a survey conducted among US, British and Australian adults.

Type: Infographic

Sponsor: Transaction Network Services




Employee Self-Service & Self-Service Kiosks

The rapid rate at which Human Resource departments are evolving is forcing a paradigm shift in HR professionals who have often assumed the roles of compliance managers, benefits administrators, paperwork processors, policy and procedure educators and recruiters...

Type: White Paper

Sponsor: Advanced Kiosks


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FEATURES


Millennials weigh in on how they shop

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial shoppers.

ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change

Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation for the technology to succeed.

'Interesting times' highlight ICX Summit 2017

Brands really can't treat any of their customers like they’re all alike anymore, not just the millennials, especially now that the technology is available to enable brands to treat them all more and more like individuals.

Self-order kiosks make a big splash at NRA Show

Restaurants are driving much of the kiosk industry's growth, including partnerships among kiosk providers and POS software specialists.

Technology fuels demand for industrial supply distribution systems, part 1

Technology developed in the kiosk industry has application in inventory control and distribution, a market that is rapidly expanding worldwide.

Kiosks changing the game in more industries

A self-serve kiosk that eliminates the wait to order and pay for food at an employee cafeteria is only the latest example of how kiosks are changing established industries.

How self-serve kiosks can rescue corporate dining — part 1

The self-serve kiosk rewrites the economics of corporate dining.

Urban repopulation fuels 'smart cities' kiosks, Olea Kiosks report notes

The repopulation of urban centers has encouraged governments to improve access to transportation and various types of public information. Smart cities kiosks are playing a major role in this urban transformation.

EV charging rates reach new heights, expanding options for a rapidly growing industry

Numerous factors are influencing the rapid growth of EV charging stations. Faster charging technology is expanding options for property owners interested in installing chargers. Various business models have also emerged.

Changing kiosk technology brings new verticals and applications, part 2: the pace accelerates

Evolving kiosk technology has accelerated innovation, creating more opportunities for kiosks to facilitate tasks for businesses and organizations. Part 2 in this series explores examples of emerging applications.

Micro markets: the self-service supermarket in the lobby

Micro markets are expanding rapidly across worksites and heavily trafficked areas because they provide a large variety of fresh and high quality food and refreshments to consumers eating on the run. The systems rely on self checkout kiosks and are far more popular with consumers than vending machines.

Customer perceptions about kiosks call for better messaging: We don’t have all the facts

A recent reader survey raised the issue of customer perception of kiosks. The industry needs better insight into customer perceptions as new capabilities provide new market opportunities.

What’s in store for 2017? Part 2: Mobile payments’ impact on kiosks will vary

Smart phones are driving an ecommerce revolution. While mobile payment can adversely affect the need for kiosks in some situations, most industry observers see mobile payments as another payment option that kiosk operators need to consider to meet consumer buying habits.

Top 5 stories for November: Reader interests cover diverse retail segments

Top read stories in November demonstrated the diverse interests of the KioskMarketplace reader audience. Topics covered a wide scope of retail segments, including supermarkets, ATMs and health care establishments.

Chargeback liability set to return for low-ticket cashless transactions: Are you prepared?

Card issuers agreed this past summer to postpone EMV liability for transactions under $25, but when the liability starts to take effect again next year, merchants that have not deployed EMV-compliant systems will once again face chargebacks.

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NEWS