News & Media
Manitowoc, Wisconsin installs digital tourism kiosks
October 22, 2024
The Tourism Department in Manitowoc, Wisconsin has installed interactive touchscreen visitor information kiosks throughout the city, according to a report by…
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Redbox kiosks hacked, exposing customer data
October 21, 2024
Customers of the now-defunct Redbox movie rental kiosks may be at risk of identity theft after a programmer revealed a security flaw, according to a New York…
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Bitcoin ATMs hit Yesway, Allsup's stores
October 21, 2024
Yesway has teamed up with CoinFlip to bring Bitcoin ATMs to its convenience stores in Texas, South Dakota, New Mexico, Wyoming and Iowa, according to a…
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Using Kiosk Analytics to Improve Business Operations
Today, kiosks are a common sight, but it's easy to forget they also serve as powerful tools capable of delivering valuable information.
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SLD chief shares digital signage strategies for banks, retail
by Daniel Brown — Editor, Networld Media Group
The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a…
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Building customer loyalty with rewards that matter
by Daniel Brown — Editor, Networld Media Group
The 2024 Interactive Customer Experience Summit included a panel entitled “Building customer loyalty with rewards that matter.” Each panelist shared their…
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Alhambra, California installs 24/7 book vending machine
October 18, 2024
The city of Alhambra, California has joined the book vending machine movement, installing a 24/7 machine at one of the city's most popular parks, according to…
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Zenni partners with Eyebot to deliver rapid vision testing, affordable eyewear
October 17, 2024
Zenni Optical, a major online eyewear retailer, is partnering with Eyebot, an innovator in automated vision testing, on a strategic partnership to improve…
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The Advantages of Dedicated Passport and ID Scanners Over Mobile Apps
With the proliferation of mobile apps, it may seem that scanning documents like passports and IDs can be read quickly with a smartphone. However, when it comes…
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CX executive roundtable highlights CX innovations, future trends at ICX Summit
by Daniel Brown — Editor, Networld Media Group
At this year's ICX Summit, hosted in Charlotte, North Carolina by Networld Media Group, a roundtable discussion featuring industry leaders in customer…
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Redbox bankruptcy leaves retailers struggling with abandoned kiosks
October 16, 2024
Since Redbox's chapter 7 bankruptcy filing, more and more major retailers are grappling with what to do with the abandoned kiosks. Walgreens, for example…
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Little Elm Public Library increases book access with kiosk
October 16, 2024
The city of Little Elm, Texas has installed a 24-hour library kiosk that dispenses books and DVDs, according to a Kiowa County Press report.
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Finalists named for 2024 Automation and Self Service Awards
by Sandra Carpenter — Editor, Networld Media Group
The winners will be honored during an awards presentation on Dec. 10 during the upcoming 2024 Automation and Self Service Summit.
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Emerging technologies revolutionizing the shopping experience
by Daniel Brown — Editor, Networld Media Group
AI is here to stay, but it’s moving so fast, it’s hard to know where it’s going. From our daily lives as consumers to our operations in business, it’s hard to…
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Aldi shoppers warned: Discounts require staff help at self-checkout
October 14, 2024
Aldi shoppers are being warned to check their receipts carefully after it was revealed that discounts and promotions are not automatically applied at…
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Boscov’s prepping to pilot self-checkouts
October 14, 2024
Department store Boscov's is getting ready to push out self-checkout and said the technology is not replacing store employees.
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Grabango ceases operations
October 11, 2024
More than a year after Grabango laid off workers across several departments, the checkout-free retailer has permanently closed down, according to a CNBC report.
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Michigan parking kiosks violate ADA, removed two weeks after launch
October 11, 2024
Parking kiosks in downtown Kalamazoo, Michigan have been removed two weeks after installation due to technical error as well as ADA violations, according to a…
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ICX Summit: Inclusivity is all about making the store welcoming to customers, employees
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
An inclusive customer experience must also reflect an inclusive workforce experience, according to panelists at the recent ICX Summit held in September.
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Market Harborough Building Society installs banking kiosk
October 10, 2024
Market Harborough Building Society in the UK is bringing banking services back to the town center with a self service kiosk at its branch on The Square…
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