Gong cha shares how self service kiosks enhance Gen Z customer experience

by Sandra Carpenter — Editor, Networld Media Group

In the inaugural episode of the Automation and Self-Service Podcast, Rebecca Kahn of Gong cha shares insight on how Gen Z customers interact with kiosks for a…

Systems failure impacts Canadian airport kiosks

August 21, 2024

A national system failure of Canadian airport automated kiosks has caused a significant slowdown at border control, according to an rci Canadian News report.

Baltimore kiosks, billboards promote local businesses

August 21, 2024

Kiosks and billboards across Baltimore City have begun featuring small business owners as part of a campaign to support local entrepreneurs, according to a…

Monument Health implements electronic kiosk visitor system

August 21, 2024

Monument Health in Rapid City, South Dakota has implemented an electronic kiosk visitor system, according to a KOTA Territory report.

User Interface Design for Kiosks

A kiosk’s user interface is the part of the kiosk people interact with. This includes everything from the screen and buttons to the icons and menus. A…

ICX Summit: How sustainability impacts customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Shawn Nelson, founder and CEO of Lovesac, is a keynote speaker at the ICX Summit taking place Sept. 9-11 in Charlotte, North Carolina. His topic will focus on…

Reno Housing Authority launches self service kiosks

August 20, 2024

The Downtown Reno Public Library has partnered with the Reno Housing Authority to launch a self service kiosk that connects users to housing resources…

Australian NGO brings clean water kiosk to Nigerian community

August 19, 2024

A sustainable water solution has arrived in Ijaiye, Oyo State Nigeria, thanks to the efforts of Fairaction International, an Australian NGO, according to a…

British supermarket Asda to increase staffed checkouts, decrease self checkouts

August 15, 2024

Asda, a British supermarket chain, will be increasing staff on checkouts and admits it has reached a limit with self-service lanes, according to a BBC report.

Porto's Bakery enhances digital ordering with Tillster partnership

August 15, 2024

Porto's Bakery & Café, a Southern California bakery, has partnered with digital ordering platform Tillster to elevate its online ordering experience…

Morrisons supermarket in the UK doubles self checkouts, cuts staffed lanes

August 14, 2024

Morrisons supermarket in Malton, England has decreased staffed checkout lanes and doubled its amount of self checkouts, according to a Gazette & Herald…

Milwaukee harm reduction vending machines combat opioid crisis, gun violence

August 13, 2024

Milwaukee County Executive David Crowley and the Milwaukee County Department of Health and Human Services Behavioral Health Sciences have expanded harm…

North Carolina DMV expands self service kiosk program

August 13, 2024

The North Carolina DMV has expanded its self-service kiosk pilot program by adding additional locations throughout the state, according to a WNCT 9 report.

ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

JD Sports Israel launches digital kiosks

August 12, 2024

JD Sports Israel has introduced digital kiosks across its stores, offering customers a more seamless shopping experience, according to a report by Retail…

JCPenney CIO shares CX insight on $1B transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com…

West Palm Beach to install interactive kiosks downtown

August 8, 2024

West Palm Beach, Florida is set to enhance its downtown area with the installation of up to 20 interactive kiosks, according to a report from The Palm Beach…

High Tide boosts retail experience with Fastendr kiosks, Cabana Club loyalty

August 8, 2024

High Tide Inc. has seen continued growth of its retail operations, highlighted by the expansion of its Fastendr automated kiosks and the surging popularity of…

ICX Summit: CX leaders offer up retail customer experience predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top retail and brand leaders will share executive predictions when it comes to improving the customer experience at the upcoming ICX Summit happening Sept.

Portillo's launches self-service kiosk strategy

August 7, 2024

Portillo's, a fast casual chain known for its Chicago hot dogs, is piloting self-service kiosks in select restaurants, according to a Yahoo!Finance report.