Self-service saving the travel industry 'billions of dollars'

by James Bickers — Editor, Networld Alliance

November 20, 2006

For British Airways, self-service has been an unqualified success.

Apple receives major touchscreen patent

by James Bickers — Editor, Networld Alliance

November 15, 2006

Mac News Network is reporting that the U.S. Patent & Trademark Office published Apple's patent application titled "mechanical overlay" on Nov. 16…

Zoom kiosks attract students, controversy at university

by James Bickers — Editor, Networld Alliance

November 14, 2006

Zoom Systems, which designs and manufactures "robotic stores" that dispense everything from iPods to compact discs, recently placed several of its kiosks in…

Casio enters the kiosk market

by James Bickers — Editor, Networld Alliance

Best known for consumer devices, the electronics giant recently unveiled its first kiosk offering. Will it succeed in a very competitive market?

Instant credit kiosks increase average retail ticket

by James Bickers — Editor, Networld Alliance

By allowing customers to apply for private-label credit before they begin shopping, instant-credit kiosks are raising the average ticket for big-item…

Apunix celebrates silver anniversary

by James Bickers — Editor, Networld Alliance

While the San Diego kiosk firm toasts 25 years in the business, its founders are welcoming three new members to their family.

Gas Station TV in the 'Top 10' at NACS Show 2006

by James Bickers — Editor, Networld Alliance

A new digital signage network got high marks at the recent c-store summit.

Occtane Group kiosk serves Hilton Head travelers

by James Bickers — Editor, Networld Alliance

Concierge Plus combines digital signage, news and entertainment, and transaction processing.

News from the Self-Service & Kiosk Show, day 2

by James Bickers — Editor, Networld Alliance

September 29, 2006

Watch Kiosk Marketplace in the coming days for full coverage of the Show.

HealthZone kiosk helps employees lose weight, earn rewards

by James Bickers — Editor, Networld Alliance

Need to get in shape? Virgin Life Care's HealthZone, unveiled at the Self-Service & Kiosk Show, helps motivate people to work out by offering gift cards as…

Photo retailers benefit from 'Starbucks effect'

by James Bickers — Editor, Networld Alliance

Comfy chairs, bottled water and photo kiosks — photofinishers are taking self-service upscale to make their business profitable again.

High-speed photo profits

by James Bickers — Editor, Networld Alliance

Creative pricing drives brisk photo kiosk sales for a California store.

Ticketing kiosks changing the cinema experience

by James Bickers — Editor, Networld Alliance

Cinemark's self-service ticketing program eases traffic during peak hours — and might represent the new face of the box office.

2006 Self-Service World Market Survey

by James Bickers — Editor, Networld Alliance

Self-Service World magazine surveyed 100 decision-makers at medium-sized and large companies, asking them a variety of questions about what self-service means…

Business is brisk for DVD rental kiosks

by James Bickers — Editor, Networld Alliance

August 29, 2006

The video rental business changed the way consumers watch movies. Today another revolution is underway, changing the way consumers acquire and view their…

KioskCom award winners: Swift Transportation

by James Bickers — Editor, Networld Alliance

Trucking company uses self-service to tackle an enormous HR workload.

Software interfaces look to the future

by James Bickers — Editor, Networld Alliance

The days of the purely functional interface are over, giving way to the "citizen designer" and the rise of a new aesthetic.

Restaurant kiosk use approaching a tipping point

by James Bickers — Editor, Networld Alliance

Operators have been slow to adopt touchscreen ordering systems, and some were disappointed with early efforts. But the tide may be changing.

Ohio Subway implements first drive-thru touchscreen kiosk

by James Bickers — Editor, Networld Alliance

July 27, 2006

SUWANEE, Ga. — Pro-Tech Solutions announced the implementation of its Pro-Tech drive-thru kiosk at a Subway restaurant in Mentor, Ohio. The kiosk stands…

TIO kiosk network adds insurance product

by James Bickers — Editor, Networld Alliance

A leading billpay kiosk network now sells an accidental death policy for $12 a year. Is this a harbinger of enhanced services for the unbanked?