Custom Case Kiosk delivers personalized products on demand

Custom Case Kiosk by Balaji Brands combines product personalization and automated manufacturing in a self-service retail format. The technology allows customers to design personalized phone cases using their own images or selections from an available design library.

Customers create their designs through a mobile web interface, eliminating the need to download a dedicated application. Once a design is submitted, the kiosk produces the finished phone case within minutes, allowing customers to receive their personalized products without waiting for shipping.

The concept demonstrates how automated retail can move beyond dispensing finished merchandise to manufacturing customized products at the point of sale. By integrating digital design tools with on-demand production, Custom Case Kiosk creates an unattended retail experience centered on personalization and immediate fulfillment.

These are among the reasons Custom Case Kiosk was selected as one of 10 Automated Retail & Kiosk Innovation (ARKI) Award winners for 2026. The recognition highlights the combination of customer-driven product design, automated manufacturing and rapid fulfillment in a self-service retail environment.

This year's ARKI Award winners will be honored at the upcoming Automated Retail & Kiosk Innovation Show, Dec. 14-16 in Miami Beach, where one of them will be revealed as the 2026 Innovator of the Year.