CTS brings facial recognition to locker rentals

Connected Technology Solutions' VENU+ Biometric Locker Rental System applies facial recognition technology to self-service locker rentals at theme parks, waterparks, resorts and other attractions. The system combines a Mighty Brute kiosk with HID facial recognition technology to simplify how guests rent and access lockers.

Instead of relying on a physical key or requiring guests to remember a locker number, the system uses facial recognition to support locker access. This approach is designed to reduce the inconvenience associated with managing keys or remembering access information while participating in recreational activities.

The technology demonstrates how biometric identification can be incorporated into unattended rental services. For attraction operators, it offers an alternative to traditional locker access methods while supporting a self-service experience that can be particularly useful in environments where guests prefer not to carry additional items.

These capabilities helped CTS earn recognition as one of 10 Automated Retail & Kiosk Innovation (ARKI) Award winners for 2026. The selection acknowledges the application of biometric technology to simplify locker rentals and improve convenience in entertainment and hospitality environments.

This year's ARKI Award winners will be honored at the upcoming Automated Retail & Kiosk Innovation Show, Dec. 14-16 in Miami Beach, where one of them will be revealed as the 2026 Innovator of the Year.