Coronavirus disruption and the 'big tech' debate

by Shelly Palmer

Is this the moment that big tech proves that big data can be used for the greater good? What is big tech's role in the fight against coronavirus?

3 messages from ICXA's new director

by David Drain — SVP Events, Networld Media Group

David Drain, SVP of events for Networld Media Group, is also serving as the director of the Interactive Customer Experience Association.

The dos and don’ts of cleaning your kiosks

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Depending on the level of traffic flowing through a business or organization, a single kiosk screen could be touched hundreds or thousands of times in a single…

Peerless-AV is Lucky to Have Great Customers & Partners!

St. Patrick’s Day and March are often seen as times of luck, and here at Peerless-AV, we feel extra lucky. Part of that luck comes from our amazing customers…

3 characteristics of outdoor kiosks

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Designed for 24/7 unattended outdoor use, users are able to interact with the solutions whenever it's most convenient for them, and business owners don't have…

Design considerations for outdoor kiosks

by Chuck Lewis — V.P. of Business Development and Sales, Palmer Digital Group

Outdoor kiosks need to survive in harsh environments with brutal attacks from Mother Nature. Almost every aspect of an outdoor digital kiosk has to be…

Corporate dining and education: expansion opportunities for self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Corporate dining and education directors are showing more interest in the self-service kiosks they are noticing when visiting limited service restaurants.

Presented by Frank Mayer and Associates, Inc.

3 reasons to combine digital signage with a kiosk

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to customer experience technology, a solution that combines both digital signage and kiosk elements can be a slam dunk. Need convincing? Here are…

Answers to common self-service kiosk questions

by David Loyda — Marketing Manager, Frank Mayer & Associates, Inc.

Dave Loyda, director of strategic initiatives at Frank Mayer and Associates, Inc., provides answers to questions companies frequently raise when considering…

Navigating the consumer journey in the digital age

by Scott Robinson — Director of Future Retail Product Line, Kodak Moments

Personalization shouldn't stop at the kiosk or the website. Retailers can enhance their promotions through marketing platforms that promote and influence…

Location, location, location: the importance of self-service kiosk placement

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As self-service solutions continue to expand, businesses and organizations must consider the location, placement and overall appearance of their solutions to…

Will 2020 be the breakout year for 5G?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

5G cellular service has been introduced to several markets, but use is limited due to the need for consumers to have compatible phones. Experts, nonetheless…

Self-checkout beats the drum hard at NRF 'Big Show'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace reviews 44 kiosk exhibits at the National Retail Federation Big Show in New York City.

Interactive kiosks in retirement homes: a handy guide

Adding interactive kiosks is a great way for seniors to get information they need, create a social space in retirement homes, and even play fun, interactive…

Are programmable RFID readers a faster path to smarter kiosks?

by Sean Houchin

A programmable RFID reader can provide an alternate route for introducing new smart functions to kiosks without extensive reprogramming or redesign.

How interactive retail kiosks enhance the holiday shopping experience

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Interactive kiosk innovations are making holiday shopping experiences more engaging, rewarding and memorable for consumer and retailers.

Why digital kiosks hold the key to brand loyalty

Besides optimizing operational efficiency, boosting sales and streamlining the ordering process, interactive kiosks can also deliver increased customer loyalty.

A different view of the ‘Retail Apocalypse’ and the role of touchscreens

With the growth of e-commerce, retail leadership responded to this disruptive change with the help of in-house technology experts. Change didn't come…

How do electronic smart lockers work?

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As consumers continue to place more value on solutions and services that help make their everyday tasks more efficient and convenient, automated smart lockers…

Smile! 3D facial recognition is raising kiosk value

3D facial recognition, well established in China, is in its early stage of adoption in the U.S. Despite privacy concerns, the technology will make transactions…