Why are self-order kiosks on a roll in US restaurants?

Kiosks increase speed of service so customers can take control of placing their order. Tillster has quantified customer peference for self-serve kiosks in fast…

The politics of self-service technology strikes; strong stomach needed

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retail and foodservice are on the front lines of the way automation is impacting jobs since they are the most visible workplaces the public sees on a regular…

The ATM turns 50 in the US; 2019 brings more innovations

ATMs continue to be a mainstay in society as they become more more interactive with customers and more intelligent so operators can manage them with greater…

Kiosks, digital signage deliver transformed smart cities

by Kiosk Marketplace

Smart cities have become increasingly more common as city officials attempt to transform themselves into more tech-savvy spaces to streamline public transit…

3 ways digital kiosks drive retail sales

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From improving convenience for shoppers to increasing store and employee capacity and promoting awareness, self-service retail solutions are helping…

How AI enabled kiosks, robots will make offices healthier, more productive

Newer modalities of services will occur in businesses via AI-powered kiosks and robots that are mobile and feature tablets for providing a wide range of…

4 BOPIS best practices for the back to school season

Today's consumers want to interact with brands in traditional and nontraditional ways, which is why retailers must excel at integrating their brick-and-mortar…

How self-service ordering kiosks are transforming the QSR environment

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From decreasing congestion to increasing order capacity and personalizing the customer experience, self-service food ordering kiosks are transforming QSRs as…

As mortgage rates drop, here are 3 ways kiosks can improve the home buying process

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From informational kiosks to thru-glass, digital signage, secure check-in and more, digital real estate kiosks are improving the home buying process by…

UX considerations for designing kiosk interfaces: a closer look

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

When designing a kiosk interface, it's important to minimize user friction, maximize speed, create intuitive interfaces and avoid public shaming.

The many ways digital kiosks make drivers’ lives easier

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As self-service technology has continued to evolve, digital kiosks have made drivers' lives easier. From purchase to maintenance, testing and parking …

Considerations for UX design for digital kiosk interface

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

User experience design elements for interactive digital kiosks must be limited and to the point, letting the user accomplish what they want to do quickly and…

How BOPIS lockers enhance the click-and-collect shopping experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated buy online pick up in store (BOPIS) lockers let consumers place orders online and pick up at convenient locations. Use cases include food order pick…

4 ways digital kiosks are simplifying travel and tourism

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From the first steps off the plane or out of the car, to the last steps out of the hotel, self-service kiosks are simplifying different aspects of the travel…

Effective custom kiosk design begins with ‘knowing thy user’

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

A kiosk designer has to know and understand who will be using the system: the range of demographics, technical skills, probable mindsets, and even under what…

The 3 main ways retailers are putting self-serve kiosks to work

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Retailers of are putting self-serve kiosks to work to both enhance the in-store experience and bridge the gap between brick-and-mortar and e-commerce stores,

The case for managed services for kiosks

As the economy keeps getting more and more specialized, businesses have to focus on what they know to stay alive. For many businesses that use self-service…

How self-service kiosks are transforming ticketing

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From transportation to performances, movies, sporting events, amusement parks and everything in between, ticketing kiosks are completely revolutionizing the…

HR kiosks: an important tool for recruiting and retaining talent

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From hiring and recruiting to scheduling and information sharing, HR kiosks are transforming and simplifying many of the processes that keep employees informed…

Cashierless stores slowly make inroads

Shoppers can now either use a mobile app, scan a receipt, or text in their payment allowing for a quicker, more efficient way of getting in and getting out.