How to plan your kiosk workflow

by Andrew Savala — CEO, KioskSimple

Planning your kiosk workflow allows you to better understand your vision and to convey that vision to a designer.

Sit back, relax and put your entertainment kiosk to work

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Entertainment kiosks provide the efficient solutions venues need to successfully meet their customers' needs while also operating effectively and remaining…

Network interoperability and secure payments: the twin pillars of EV charging infrastructure

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

EV charging stations are projected to post a 14.3% combined annual growth rate from 2019 to 2025. Network interoperability and secure payments are key to the…

State-of-the-art testing: the first line of defense against fraudsters

With the threat of hacking on the rise, kiosk operators cannot depend on manual testing methods to protect their assets. A comprehensive is needed that covers…

Cashierless stores? The jury's still out but self-service is coming despite challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at the Interactive Customer Experience Summit agreed cashierless technology has a role to play in retail, but it will not remove the human element.

Kiosk idle timeout: what happens when they walk away?

by Andrew Savala — CEO, KioskSimple

Kiosk providers we also must plan for what we'll refer to as the "sad path," which is when the customer deviates from the expected behavior.

ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

College tuition payment kiosks: a flexible and secure solution

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Digital payment kiosks go a step further than online portals that allow students to pay tuition using a smartphone or a computer.

Kiosk Marketplace editor reviews 39 kiosk companies at National Restaurant Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Restaurant Show set another record for kiosk introductions. Kiosk manufacturers have heeded the call from restaurants looking to automate the…

12 mistakes people often make on their first payment kiosk

by Andrew Savala — CEO, KioskSimple

Self-service payment kiosks are a powerful tool for boosting sales, reducing customer wait times and combating a rising minimum wage, but there are number of…

The future of cards, contactless and biometrics in payments

With big players like Mastercard and Visa now mandating that all new cards and payment terminals be contactless enabled, global growth of the technology is set…

Kiosks, interactive displays are set to explode in restaurants

by Jeff Hastings — CEO, BrightSign

Despite the proliferation of digital signage in restaurants, in most cases the screens have remained behind the counter. But that's changing, and changing fast.

As convenience demand grows, smart lockers offer a versatile solution

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As consumers continue to place value on the convenient solutions that make their lives easier, smart lockers and other self-service solutions will continue to…

When selecting kiosk payment devices, don’t paint yourself into a corner

by Andrew Savala — CEO, KioskSimple

When developing a payment kiosk, it's important to select your hardware before your operating system and programming language. Otherwise, implementing the…

How to get to market faster with an MVP kiosk

by Andrew Savala — CEO, KioskSimple

Building your first kiosk is not like building a custom home, where you have a clear blueprint. A kiosk, and most software projects for that matter, evolve as…

Micro markets tap AI, redefine, rejuvenate convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Micro markets, besides improving the customer experience, give refreshment service operators a way to respond to competition from increasingly technologically…

How digital kiosks are changing the small town experience

Interactive wayfinding kiosks help users navigate their destination and explore their surrounding area with interactive information. Not only does the kiosk…

Outdoor wayfinding kiosks improve tourism experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive wayfinding kiosks allow people to navigate their sightseeing at tourist attractions. They also give local businesses exposure to tourists.

How EMV makes mobile payments secure in self-serve kiosks

EMV compliant mobile payment processing improves payment security and safeguards organizations and individuals against fraud threats.

McDonald’s kiosk hack was a wake up call; 8 ways to protect yourself

by Andrew Savala — CEO, KioskSimple

The McDonald's kiosk hack in Australia served as a wake up call for kiosk operators everywhere. Payment kiosk security expert Andrew Savala offers eight tips…