The many ways digital kiosks make drivers’ lives easier

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As self-service technology has continued to evolve, digital kiosks have made drivers' lives easier. From purchase to maintenance, testing and parking …

Considerations for UX design for digital kiosk interface

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

User experience design elements for interactive digital kiosks must be limited and to the point, letting the user accomplish what they want to do quickly and…

How BOPIS lockers enhance the click-and-collect shopping experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated buy online pick up in store (BOPIS) lockers let consumers place orders online and pick up at convenient locations. Use cases include food order pick…

4 ways digital kiosks are simplifying travel and tourism

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From the first steps off the plane or out of the car, to the last steps out of the hotel, self-service kiosks are simplifying different aspects of the travel…

Effective custom kiosk design begins with ‘knowing thy user’

by Jeff LeBlanc — Director of User Experience, Advanced Kiosks

A kiosk designer has to know and understand who will be using the system: the range of demographics, technical skills, probable mindsets, and even under what…

The 3 main ways retailers are putting self-serve kiosks to work

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Retailers of are putting self-serve kiosks to work to both enhance the in-store experience and bridge the gap between brick-and-mortar and e-commerce stores,

The case for managed services for kiosks

As the economy keeps getting more and more specialized, businesses have to focus on what they know to stay alive. For many businesses that use self-service…

How self-service kiosks are transforming ticketing

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From transportation to performances, movies, sporting events, amusement parks and everything in between, ticketing kiosks are completely revolutionizing the…

HR kiosks: an important tool for recruiting and retaining talent

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From hiring and recruiting to scheduling and information sharing, HR kiosks are transforming and simplifying many of the processes that keep employees informed…

Cashierless stores slowly make inroads

Shoppers can now either use a mobile app, scan a receipt, or text in their payment allowing for a quicker, more efficient way of getting in and getting out.

How to plan your kiosk workflow

by Andrew Savala — CEO, KioskSimple

Planning your kiosk workflow allows you to better understand your vision and to convey that vision to a designer.

Sit back, relax and put your entertainment kiosk to work

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Entertainment kiosks provide the efficient solutions venues need to successfully meet their customers' needs while also operating effectively and remaining…

Network interoperability and secure payments: the twin pillars of EV charging infrastructure

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

EV charging stations are projected to post a 14.3% combined annual growth rate from 2019 to 2025. Network interoperability and secure payments are key to the…

State-of-the-art testing: the first line of defense against fraudsters

With the threat of hacking on the rise, kiosk operators cannot depend on manual testing methods to protect their assets. A comprehensive is needed that covers…

Cashierless stores? The jury's still out but self-service is coming despite challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at the Interactive Customer Experience Summit agreed cashierless technology has a role to play in retail, but it will not remove the human element.

Kiosk idle timeout: what happens when they walk away?

by Andrew Savala — CEO, KioskSimple

Kiosk providers we also must plan for what we'll refer to as the "sad path," which is when the customer deviates from the expected behavior.

ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

College tuition payment kiosks: a flexible and secure solution

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Digital payment kiosks go a step further than online portals that allow students to pay tuition using a smartphone or a computer.

Kiosk Marketplace editor reviews 39 kiosk companies at National Restaurant Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Restaurant Show set another record for kiosk introductions. Kiosk manufacturers have heeded the call from restaurants looking to automate the…

12 mistakes people often make on their first payment kiosk

by Andrew Savala — CEO, KioskSimple

Self-service payment kiosks are a powerful tool for boosting sales, reducing customer wait times and combating a rising minimum wage, but there are number of…