Coinstar's redbox could soon face day of reckoning: Analyst

The approach of digital streaming as the consumer's choice for DVD and game rental has some investors concerned about the future of the redbox.

Quick-service-restaurant kiosks: What's taking so long?

by Alicia Kelso — Editor, QSRWeb.com

Efforts to allow customers to self-order in fast-food restaurants have been stymied despite successes at several firms.

Opinion: Top 10 things driving the adoption of self-checkout

by Kiosk Marketplace

The self-checkout market is positioned for strong growth in the next few years, and the timing could not be better.

Gift card vendor preps for holidays with two big client signings

Self-Service Networks has nearly doubled placements of its GiftWise mall kiosks from last year.

ParTech remakes, re-brands itself with software, self-serve and proven hardware

The company best known for its durable terminals is in the midst of recreating itself as a creative and aggressive software- and services- house.

Small rise in kiosk costs despite increases in power and reliability

Pricing numbers can be difficult to tease out of sources but a researcher breaks down kiosk costs by international region.

Kiosk fraud case continues as black churches win partial victory

A Detroit court may soon decide whether two kiosk salesmen were con men as they offered African American churches a deal that proved too good to be true.

Museums and photo kiosks a difficult fit

An application that demands more art than science may work only in special circumstances.

Kiosk and self-service study a goldmine of industry info

Installed kiosks top 1.8 million worldwide as public grows to prefer self-service for multiple uses.

Smaller players emerge in DVD kiosk market

by Missy Baxter — journalist, Baxter Publishing

A number of entrepreneurs are making splashes in local and regional markets in the battle for DVD-rental business.  

Coinstar's Kaplan on redbox, risk, new products, kiosks and self-service

The leader of the firm that launched redbox and the green counting machine discusses the firm's successes and plans for continued growth.  

NCR projects growth in retail self-serve POS, DVD kiosks

Execs at the huge retail- and financial-device firm see retailers upgrading check-out tools as NCR reports respectable 2Q numbers.

CETWorld: meet the new show, same as the old show ... and more

by Christopher Hall — w, t

The change from KioskCom Self Service Expo & The Digital Signage Show to Customer Engagement Technology World reflects the gradual evolution of the show that…

Security kiosks helping U.S. Customs create friendlier skies

by Missy Baxter — journalist, Baxter Publishing

The recently-expanded Trusted Traveler program uses kiosks to get participating passengers out of the terminal faster, but it takes time and care to enroll

Kiosk trends may surprise, confound industry, report finds

There are plenty of growth opportunities but some of today's widespread self-service uses may have reached their peak

Coinstar's stock on a summer thrillride as quarterly numbers confuse investors

In the last week the leader in DVD kiosk rentals reported solid second quarter numbers but saw its stock plummet then recover.

Greening self-service: Eco-friendly manufacturing

by Missy Baxter — journalist, Baxter Publishing

This is the second article in a two-part series examining the self-service industry's efforts to help consumers — and itself — make a lighter environmental…

Airline's move to self-boarding a big blip on U.S. media radar

by Christopher Hall — w, t

Continental Airlines isn't saying much about its move to self-boarding at the Houston airport, but that's not stopping others from saying plenty about it…

Kiosks: Going green

by Missy Baxter — journalist, Baxter Publishing

The first of a two-part series looking at the greening of the kiosk industry. First, this week we take a look at how kiosks are helping consumers become more…

NCR's 'c-tailing' (r)evolution

by James Bickers — Editor, Networld Alliance

The company's new approach is as much a philosophy of retail as it is a suite of hardware and software.