Kiosk and self-service study a goldmine of industry info

Installed kiosks top 1.8 million worldwide as public grows to prefer self-service for multiple uses.

Smaller players emerge in DVD kiosk market

by Missy Baxter — journalist, Baxter Publishing

A number of entrepreneurs are making splashes in local and regional markets in the battle for DVD-rental business.  

Coinstar's Kaplan on redbox, risk, new products, kiosks and self-service

The leader of the firm that launched redbox and the green counting machine discusses the firm's successes and plans for continued growth.  

NCR projects growth in retail self-serve POS, DVD kiosks

Execs at the huge retail- and financial-device firm see retailers upgrading check-out tools as NCR reports respectable 2Q numbers.

CETWorld: meet the new show, same as the old show ... and more

by Christopher Hall — w, t

The change from KioskCom Self Service Expo & The Digital Signage Show to Customer Engagement Technology World reflects the gradual evolution of the show that…

Security kiosks helping U.S. Customs create friendlier skies

by Missy Baxter — journalist, Baxter Publishing

The recently-expanded Trusted Traveler program uses kiosks to get participating passengers out of the terminal faster, but it takes time and care to enroll

Kiosk trends may surprise, confound industry, report finds

There are plenty of growth opportunities but some of today's widespread self-service uses may have reached their peak

Coinstar's stock on a summer thrillride as quarterly numbers confuse investors

In the last week the leader in DVD kiosk rentals reported solid second quarter numbers but saw its stock plummet then recover.

Greening self-service: Eco-friendly manufacturing

by Missy Baxter — journalist, Baxter Publishing

This is the second article in a two-part series examining the self-service industry's efforts to help consumers — and itself — make a lighter environmental…

Airline's move to self-boarding a big blip on U.S. media radar

by Christopher Hall — w, t

Continental Airlines isn't saying much about its move to self-boarding at the Houston airport, but that's not stopping others from saying plenty about it…

Kiosks: Going green

by Missy Baxter — journalist, Baxter Publishing

The first of a two-part series looking at the greening of the kiosk industry. First, this week we take a look at how kiosks are helping consumers become more…

NCR's 'c-tailing' (r)evolution

by James Bickers — Editor, Networld Alliance

The company's new approach is as much a philosophy of retail as it is a suite of hardware and software.

Treasury considers changes to U.S. banknotes

In a move that could have far-reaching effect on operators of ATMs and kiosk and self-service devices that accept cash, the federal government is considering…

Self-service industry and the iPad still figuring each other out

The appeal of the iPad for kiosks and self-service continues to grow, but will reality live up to the hype?

Self-service meat: Spanish butcher shop adds vending, ordering kiosks

Meat from a kiosk seems to be getting a better reception than wine from a kiosk as a Spanish butcher shop chain experiments with self-service vending and…

Self-service meat: Spanish butcher shop adds vending, ordering kiosks

Meat from a kiosk seems to be getting a better reception than wine from a kiosk as a Spanish butcher shop chain experiments with self-service vending and…

Study: Self-service tech helps boost consumer loyalty

by Missy Baxter — journalist, Baxter Publishing

A recent study indicates that consumers want more control over when, where and how they shop — and a consistent cross-channel experience when they do.

DSA committee working to outline 'Best Practices' for signage, self-service and kiosks

The newly-formed Digital Screenmedia Association also is consolidating its best practices committees for the self-service, kiosk and digital signage industries.

Innovation expert tells Congress: Self-service industry boosts U.S. economy

by Missy Baxter — journalist, Baxter Publishing

Recent studies indicate that the self-service industry is creating high-skill and higher-pay jobs, as well as fueling increased productivity and efficiency in…

Pennsylvania's new wine kiosks get panned

by James Bickers

A massive new kiosk that dispenses wine by the bottle is being met with ridicule in oenophile circles.